DO NOT ORDER FROM THIS COMPANY. THE SEND POOR QUALITY, INCORRECTLY SIZED, OVER CHARGED GOODS. The deliveries take ages, as it comes from China, the sizing.. well it isnt, the actual goods are of no r... Ver más
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Consulta las opiniones de los clientes
Bought a "cashmere" jumper arrived 100% acrylic . £89.95 absolutely awful . I complained they tried to tell me to keep it and have other things from their website Returned it at a cost of £17.95 to CH... Ver más
The customer service team were amazing, I ordered a hoodie as a gift but got the size wrong. When I emailed to ask if there was a way to send the item back and exchange it for the new size they were v... Ver más
It looks like they invested in the website more than in the products itself. Beautifully designed, but what you get is not even close to what is on the pictures. I just binned it all. 3 items that I p... Ver más
Ha contestado el 11% de las opiniones negativas
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If I could give a minus star I would
If I could give a minus star I would. Unfortunately I had not read the reviews prior to purchasing from this company. As with previous feedback, this is a scam company that import cheap poor quality goods from China. Obtaining a refund is near impossible and they try to wear you down by offering you a ridiculous % of the purchase price with the offer of keeping the goods. This is of no use if its a manufacturing issue with missing stitching. Please do your research into this company 1st before making any purchase.

Respuesta de Fjorna
Squashed hat from China
Hat took 3 weeks to arrive. It was delivered from China. When it arrived it was tightly vacuum packed, not in a box and was completely misshapen. I left it for a couple of days to see if it would miraculously spring in to shape. It didn't! It's not wearable and only fit for a bin. The company have refused to pay postage to return. As a goodwill gesture (!!) they offered a reduction of 20% if I would like to keep the hat, or re-gift it. Why would I want to pay 80% of a hat that is 100% unwearable?!!! Avoid this company

Respuesta de Fjorna
Reliable delivery of quality sunglassses
Although delivery took a little time it was worth the wait for good quality Aviator sunglasses at a very good price - would use again recommended

Respuesta de Fjorna
My bag arrived fairly quickly and is…
My bag arrived fairly quickly and is great quality. Looks exactly as pictured and has held up brilliantly

Respuesta de Fjorna
White Quartz Heart Huggie Earrings…
White Quartz Heart Huggie Earrings (Silver). Product not as described - very cheap looking stainless steel, and with sharp extra piece of metal on one of the clasps. Emails to try and resolve have so far been ignored, though they managed to email me and ask for a review……

Respuesta de Fjorna
SCAM COMPANY aka ROSE & MAYFAIR!
AVOID AVOID AVOID AVOID AVOID AVOID
This company were also known as ROSE & MAYFAIR and have vanished leaving people out of pocket. They trade for 2 months and vanish overnight. DONT WASTE YIUR MONEY! Poor quality goods and total scammers.
AVOID AVOID AVOID AVOID AVOID AVOID

Respuesta de Fjorna
Scammers
They don’t even sell what they advertise and send a completely wrong item and can’t return and get a proper refund, have to pay for shipping to return even though its THEIR fault. Seems like a dodgy company, I would avoid.

Respuesta de Fjorna
My jumper came with pulls in it and…
My jumper came with pulls in it and didn’t get a refund very uoset

Respuesta de Fjorna
Impossible returns
Shipped on 26th July, received 27th July. Received the wrong size shoe. Complained and requested return with replacement on 27th July. Several emails later it is the 5th August and so far no help at all. Neither for replacement nor refund, nothing. Just empty useless emails saying they are looking into it. I'm veto upset and frustrated, I feel totally stitched up. I ordered size 7 shoe. I received a shoe 2 sizes too small with no size indicator written on them. Terrible customer service so far. I hope they step up and change my mind.
Don't do business with this company
Worst online company to buy off..items…
Worst online company to buy off..items are shipped direct from a Chinese warehouse although the company is in Holland. Waited 1.5 weeks to receive my order to be wrong! Been trying to liaise via email for over a week to resolve my issue but still waiting. They take at least 24 hours everytime to answer your email.
Wouldn’t recommend using this company who overcharge for items you can get off shein or temu direct
Damaged awful quality
Ages to arrive
Thin and damaged when arrived . Metal tarnished
Absolutely con
Came from china not Norway as website wants you to beleive
Don’t waste your money.
Avoid avoid avoid!!
Avoid avoid avoid!!!
Fake products direct from China. Company has terrible customer service. You are expected to cover postage costs back to random China warehouse then guess what they don’t refund you!! Joke!!
Love this Bangle
Received my Bangle today that has 2 screws to lock it . As I have a small wrist this is sometimes difficult to get one that fits. This is perfect. Really pleased with Bangle.
Many thanks.
Scam
Yet another company misleading you into thinking your buying something from Europe when they are just having the products sent from China, if you even get them ,I didn't. Please no matter how glossy the ads look ,always checkout reviews first
BEWARE AWFUL COMPANY! This was the WORST experience I have…
This was the WORST experience I have ever had with online shopping. Ordered some nice-looking trainers in a size 6.5. They arrived with no paperwork, were nowhere near a 6.5 size and I could not get my feet into them. No size or name on shoes, and very poor quality. Doubtless from China. I followed process for return and Fjorna failed to send a returns label as promised, while saying returns were only valid within 14 days. I sent them back at a cost of £9 to their address in Holland. They were then held in Customs pending my being asked for £15 taxes and duties. They were then returned to me by the courier. Between whiles I reported them to Paypal who kindly took up my complaint and in due course Paypal refunded me the cost of the shoes. If I could give them less than one star, I would.
Poor after service…
I am currently trying to contact Fjorna regarding 3 wall lights that were delivered. One is faulty and I have tried EVERYTHING to contact them; we have even sent a video to show the fault. No replies, not even automated ones in junk/ and their phone number doesn’t work. Very annoying as I like the lights!

Respuesta de Fjorna
AVOID
AVOID: SCAM
Product doesn't even have the Fjorna label on. Product sent from china in a plastic bag. Comes with Chinese labels. Poor quality.
Werkt niet
Levering traag, vanuit China naar Engeland en het vijverfonteintje werkt niet…
AVOID AT ALL COSTS they are selling…
AVOID AT ALL COSTS they are selling FAKE clothes and when i say bad quality i mean BAD quality white fox tracksuit bought i would be scared to put it in the washing machine its that flimsy it would fall apart
returns is almost as hard as pulling hens teeth like a say AVOID AT ALL COSTS
Svindel Kina varer
Dette er svindel - først lang tid og jeg hørte ikke noe - fikk ikke til å track varen - så kom endelig varen/vegglampen -knst i tusen biter og "kinavare"

Respuesta de Fjorna
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