Fletchers Waste Management - Skip Hire & Commercial Waste Opiniones 

1252
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The skip was easy to hire using the website, and the prices were competitive. There was an issue where a miscommunication with the driver using the door bell comms, resulted in the skip being put on... Ver más

Valorada con 5 estrellas sobre 5

Excellent service . Arrived as expected with the driver being more than helpful placing the skip on the verge rather than the road. Excellent value for money.

Valorada con 1 estrellas sobre 5

I paid you £264 two weeks ago for a service you never provided. I was promised an immediate refund. Two weeks later you still have my money, and no one will tell me what is happening. You are despicab... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service from the time of the initial enquiry. On the delivery date the driver messaged to say he’d be at the house in 30mins. I asked him if he’d hang on for another 10 mins as I... Ver más

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Servicio de recolección de residuos
  3. Servicio de limpieza de casas
  4. Centro de reciclaje
  5. Feria de artículos usados

Escrito por la empresa

Fletchers Waste Management specialise in affordable and reliable skip hire, and expert waste disposal services for homes and businesses. We’ve been providing our services across Sheffield, Rotherham and South Yorkshire for over 35 years, offering competitive skip hire prices starting from £100 plus vat. Our level of service has remained unbeaten by the competition, aiming for fast same-day delivery where possible, and we guarantee on-site delivery within 24-hours of making a booking. Bookings can be made through our online enquiry form, or by calling a member of our friendly team on 0114 244 5006 who will be happy to provide advice, guidance or quote on your specific requirements with no obligation to book.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(1252)

46 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivered and collected on time, polite and courteous.

Delivered and collected on time, drivers polite and courteous. Clean and secure collection. Driver came early on bin day so had to move our wheelie bin to pick up the skip, but he stopped before leaving to replace it at the bottom of the drive. Very impressed.

25 de junio de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thank you so much for the wonderful feedback Carolyn!

Valorada con 2 estrellas sobre 5

Took my skip early and are not offering a solution...

Easy enough to place an order and skip arrived when it said it would. The problem is I paid for an extra week as I was renovating my property but they had taken the skip 5 days earlier than expected. I called up twice the day after to enquire - they said they would pass it onto a senior and get back to me. Rung up again the next and they couldn't see my notes and said it needs to go to a senior - no one got back to me. Rung up the day after and they said they would get back to me within 2hours with an update and possible replacement - no call no text no email. Ill have to figure out how to dispose of the waste that's built up but it's shocking that they've made a mistake and are not getting back to me with an apology or a solution. I will use my previous providers going forward

6 de junio de 2024
Valorada con 5 estrellas sobre 5

GOOD SERVICE

GOOD CUSTOMER SERVICE. VERY HAPPY

4 de junio de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks, for your review! We're glad you're happy with the service we provided.

Valorada con 5 estrellas sobre 5

5****

Great service, super quick delivery. Really easy to order online. Will always use fletchers for our skips now, thanks so much!

15 de junio de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks for the feedback Katie! We're glad you're pleased with our service.

Valorada con 1 estrellas sobre 5

Diabolical.

Absolutely diabolical. Had skip delivered on 31st May. Upon booking (on confirmation) we were of the understanding that we would keep the skip for 7 days.

We called to request early collection on Tuesday 4th June, as we had finished the job and were due to have work started on our driveway today (Tuesday 11th June).

Despite calling 3 times to request pick up - the skip is still sitting on our driveway. I have once again called to request collection - just to be told they’re busy and it *might* be collected by close of play Thursday.

This will now cost us 3 days of labour due to the fact the driveway is inaccessible.

Absolutely shocking service. Wouldn’t recommend in a million years.

11 de junio de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Hi Alexandra,
Thank you so much for your review and we sincerely apologise that you have had a negative experience with us. One of our Senior Customer Service Executives has called and left you a voicemail message to attempt to find a solution to this issue. If you can please call back at your earliest convenience, we would be keen to resolve this for you. Thanks again!

Valorada con 5 estrellas sobre 5

Great company..good price .

Great company..good price .. friendly service

5 de junio de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thank you for taking the time to leave us a review!

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Skips are always delivered quickly and collected promptly when full.

4 de junio de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thank you for taking the time to leave us a review!

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time, the skip was a bit smaller than I expected for a midi, but then again I havent had one for a while. The best bit, the price was the best around and in some cases by quite a bit.

27 de mayo de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thank you for taking the time to leave us a review!

Valorada con 1 estrellas sobre 5

Will not use again

Will not use again. Skip was delivered promptly IN APRIL, was supposed to have it until 9th of May. Rang on 29th of April to say we were done with the skip and they could collect, was told they'd collect at earliest chance. Still hasn't been collected. Rang on 30th of May, was assured it would be collected on 1st of June and it is STILL outside. Will not use this company again.

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service ,deliver on time pick up when they say ,i have used them before would defo use again and recommend them

20 de mayo de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

This is wonderful to hear, thank you!

Valorada con 5 estrellas sobre 5

so helpful

Toni and Aiden where so helpful, easy transaction. Driver put it exactly where we needed it with no hassle, pleasure to deal with highly recommended.

23 de mayo de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks Jason! We'll pass over the praise to Toni and Aiden too.

Valorada con 3 estrellas sobre 5

Skip was good quality although…

Skip was good quality although expensive. Delivered on date and time promised. Collected ok. Had used the company previously would more than likely use them again.

23 de mayo de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thank you for the feedback James, we appreciate you taking the time to write it.

Valorada con 5 estrellas sobre 5

Excellent!

Excellent!! Delivery of skip was on the date requested and nice and early! Just waiting for collection!!

30 de mayo de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks for taking the time to leave us a review Claire!

Valorada con 5 estrellas sobre 5

Came on the date requested and an early…

Came on the date requested and an early delivery which was requested as well. Person was friendly and was effortless

Thanks

Mark

29 de mayo de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks, for the feedback Mark! We're glad you're pleased with our service.

Valorada con 5 estrellas sobre 5

Arrived on time .

Arrived on time .. courtesy from the drive ..fair price

28 de mayo de 2024
Opinión espontánea
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

Thanks Paul!

Valorada con 5 estrellas sobre 5

Was a couple of days before the skip…

Was a couple of days before the skip was delivered, but the driver was very chatty and cheerful. Waiting now for the skip to be collected.

19 de mayo de 2024
Logotipo de Fletchers Waste Management - Skip Hire & Commercial Waste

Respuesta de Fletchers Waste Management - Skip Hire & Commercial Waste

We're glad to hear this, thanks Paul!

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