Ordered quickstep to be delivered to South Wales. Delivery was quick, but unfortunately a few packs were damaged in transit. Lee organised a swift collection and replacement of these. We were kept... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Floor Land were the only Company who were able to supply the make and type of flooring required to meet my requirements, also at a good price and delivered on time. Lee, Business Director kept in... Ver más
La empresa ha respondido
Unbelievably good! I cannot praise Lee and his team enough, after ordering a large amount of Berry Alloc flooring, he guided me through laying it and even gave me his mobile number to use over a week... Ver más
La empresa ha respondido
We’ve just had some Elka engineered flooring fitted to our lounge, dining room and hallway - it looks amazing! No door plates between the rooms so all flows beautifully - Lee was so helpful and betw... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de pisos
- Contratista de materiales para suelos
- Diseñador de interiores
- Proveedor de suelos de madera y laminados
- Servicio de instalación de suelos de madera
- Proveedor de madera
Sobre Floor Land
Escrito por la empresa
Shop Luxury Vinyl LVT Flooring
Shop Laminate Flooring
Shop Parquet Flooring
Shop Wood Flooring
Herringbone
Flooring
Award Winning Flooring Company
Contact Us
Welcome to Floor Land, the award-winning flooring company with over 24 years of experience in the industry, based in Warrington, Cheshire, U.K. At Floor Land, we pride ourselves on providing a comprehensive range of flooring supplies to suit every taste and requirement. Whether you're looking for wood flooring, laminate flooring, parquet flooring, or luxury vinyl tiles, we have an extensive selection to choose from.
Our commitment to quality is reflected in the big-name brands we offer. We stock renowned products such as Quick-Step Flooring, Floorify Luxury Vinyl Floors, Elka Wood Flooring, Elka Laminate, Quickstep laminate, and many more. With Floor Land, you can be confident that you are choosing from the best available options in the market.
Our stellar reputation in the industry is built on our team of dedicated floor professionals who possess extensive knowledge and expertise in the field. We take pride in understanding your specific needs and guiding you towards the perfect flooring solution for your home or business. Whether you have a unique parquet design concept in mind or need advice on durability and maintenance, our team has the expertise to assist you every step of the way.
To make your experience with us even more convenient, we offer free delivery with flexible time options. Whether you prefer morning or afternoon arrival, we ensure your flooring reaches you in a timely manner. Additionally, we provide free samples, including free Quick-Step samples, allowing you to see and feel the quality of our products before making a decision.
Understanding that flooring can be a significant investment, we offer finance packages to help our customers spread the costs. This ensures that you can choose the flooring solution that best suits your budget without compromising on quality.
At Floor Land, we don't just stop at providing high-quality flooring options; we also offer an exceptional fitting service. All our fitters are fully qualified Quick-Step Master Class Certified Installers, guaranteeing precision and professionalism in every installation. We have utmost confidence in the workmanship of our fitters, which is why we offer a lifetime guarantee on our fitting service.When it comes to flooring, nobody knows more than Floor Land. We combine our extensive product range, industry knowledge, and exceptional customer service to provide you with the perfect flooring solution. If you choose herringbone, parquet or LVT, you can trust us to deliver the highest quality flooring products and services that transform your space into a true reflection of your style and personality.
Información de contacto
Floor Land, Cockhedge Shopping Centre, 9 Cockhedge Way, WA1 2QQ, Warrington, Reino Unido
- 03331381111
- sales@floor-land.co.uk
- floor-land.co.uk
4,4
Excelente
220 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic service after being let down…
Fantastic service after being let down by another flooring company 👏. Lee was able to supply everything I needed and delivered it fast. Super efficient, definitely won't be going anywhere else in the future. Thank you Floor Land
8 de febrero de 2022
Respuesta de Floor Land
Thank you so much for taking the time to leave us this great feedback. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Didn't receive all the samples I…
Didn't receive all the samples I rerquested and took around 2 weeks to receive the two I did get
30 de enero de 2022
Respuesta de Floor Land
Hi Alice,
Sorry you had to leave a negative review.
We didn’t actually have one of the samples in stock for you at the time we sent the first two.
We sent the final one out on Thursday for you which you should receive at latest, by Monday.
Sorry for the delay in getting the final sample over to you.
Respuesta de Floor Land
Thank you so much for taking the time to leave us the great feedback, Paul. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Check before you pay!
They stated samples were free and delivery £2.99. But was charged £19.98 for 4 samples.
19 de enero de 2022
Respuesta de Floor Land
Hi Victoria. Please can you show us where is states £2.99 please as there was a price increase in our delivery charges on the 1st January. We are no longer advertising the £2.99 sample option on our website any longer so if you can point out where this price is still being advertised, this would be very much appreciated. Thank you.
Brilliant service
Really helpful company, I dealt with Lee who was great. He got the order out as quickly as he could and even chased up the courier for me. Brilliant service.
13 de enero de 2022
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Andrew. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Still not arrived
Still not arrived.
Now 15 days since order.
Problem seems to be with Royal Mail.
Sample was resent, finally arrived after 19 days from first order.
Looks like Royal Mail have lost the first shipment.
2 de enero de 2022
Respuesta de Floor Land
Hi James,
Sorry to hear that you haven't received your sample order, yet.
We have just sent you the tracking number for Royal Mail to your email address to show that we sent these on the 20th of December at 9.21 am.
Royal mail was reporting some delays in the lead up to Christmas, but you should have certainly received the order by now.
If you had contacted us prior to immediately leaving a negative review, then we could have investigated this for you and updated you with this information, much sooner. We will contact you again today with an update.
1st class service turned up four days…
1st class service turned up four days early! Really really helpful with finding the right flooring.
19 de diciembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Matt. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
I can’t say how good the product is yet…
I can’t say how good the product is yet as it hasn’t been used yet. Delivery good and easy to order.
19 de diciembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Lynne. This is very much appreciated, and we hope you love your new flooring once it has been installed. You know where we are if you need any more help :)
Excellent service and lovely floor
Floorland were brilliant from start to finish. Great communication and knowledgable about what we needed. Everyone we spoke to was polite and friendly and we’ve had loads of compliments on how lovely the floor looks. Would definitely recommend and will be using them again.
16 de diciembre de 2021
Opinión espontánea
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Joelle. This is very much appreciated, and we value your truly kind words, and custom. You know where we are if you need any more flooring :)
Lee and his team are simply stellar!
Lee and his team are simply stellar! Lee helped us throughout the process, he knows the trade very well and gave us good advice while also explaining every step of the process. He was always available and replied to my messages quickly, which was nice of him! His team did an amazing job fitting the new floor and it looks spectacular!!! We are really happy and can't thank Lee and his team enough for the outstanding job.
I'm really glad we've come across his shop and would recommend him to anyone who needs new floors!
9 de diciembre de 2021
Opinión espontánea
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Gio. This is very much appreciated, and we value your kind words, and custom. We will see you again soon :)
Spot on service on time and good price…
Spot on service on time and good price too…
5 de diciembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Jamie. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Great product
5 de diciembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Alun. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Absolutely made up with my new bedroom…
Absolutely made up with my new bedroom floor. Lee is very professional and nothing was to much trouble. Due to the fact I won my floor in a raffle I wasn't expecting it to be high quality...but I was definitely wrong. I will be recommending this company to friends and family.
29 de noviembre de 2021
Opinión espontánea
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Michelle. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
As always excellent service from floor…
As always excellent service from floor land from order to collection can't fault them
23 de noviembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Paula. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Kieran. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
This rating is mostly for the service I…
This rating is mostly for the service I had from Floorland. Lee was extremely helpful and went to great lengths to help out every step of the way.
Unfortunately I am not overly impressed with the uniclic system from Quickstep. It’s not an easy product to install.
14 de noviembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Matt. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Great company great customer service…
Great company great customer service and flooring came a day quicker that they told me it would be expected…so happy with order from start to finish ⭐️⭐️⭐️⭐️⭐️😁😁😁😁
6 de noviembre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Stacey. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Lynn. This is very much appreciated, and we value your kind words, and custom. You know where we are if you need any more flooring :)
We really needed to find a number of…
We really needed to find a number of additional packs for our laminate flooring boards as soon as possible as the previous company couldn’t deliver our full order on time nor give us an estimated delivery time for the rest packs due to the out of stock issue. Floor land has managed to secure the available packs for us and the whole ordering process was very easy. All staff are very professional and helpful. A 2-hour delivery time slot was given one day before the delivery day which was very helpful so we didn’t have to wait for the whole day in the empty house for the delivery. Thanks a lot and we will be back again if any new flooring is needed in the future.
20 de octubre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, Xu. This is very much appreciated and we value your kind words, and custom. You know where we are if you need anymore flooring :)
Helpful and kept us up to date with…
Helpful and kept us up to date with delivery time
15 de octubre de 2021
Respuesta de Floor Land
Thank you so much for taking the time to leave us some great feedback, John. This is very much appreciated and we value your kind words, and custom. You know where we are if you need anymore flooring :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.