Flooring Hut Opiniones 

869
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Flooring hut really helped us with our client's needs and last minute orders. Amazing knowledge of products and really helpful staff with great prices. Alot of suppliers could learn alot from these... Ver más

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Valorada con 5 estrellas sobre 5

Had a little problem with my order but Jack sorted it all out very quickly. Great service & fast delivery Will definitely use Flooring Hut again.

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Valorada con 5 estrellas sobre 5

Very happy with service offered. Requested a previously purchased product no longer listed and Flooring Hut were still able to source it for me. Delivery was quick and no issues. Very happy with co... Ver más

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Valorada con 5 estrellas sobre 5

I've used Flooring Hut before and have been impressed with their low prices and high quality. I ordered some additional parquet flooring which was delivered promptly. Due to my mistake with measuring... Ver más

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Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Flooring HUT - We make it EASY to buy great value, high quality flooring online! Our selection of the very best carpets, carpet underlay, vinyl tiles, luxury vinyl flooring, Karndean, Polyflor, laminate flooring and wood flooring - are all available for express delivery to your doorstep.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

869 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(869)

68 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Karndean Rigid Core Order

I had been comparing on line prices for some additional Karndean Rigid Core LVT and came across Flooring Hut who were offering a competitive price. I read previous reviews as I had not come across the company before but was re-assured by the positive feedback so ordered two packs. Following confirmation of the order in early April I was notified of a delivery date, and contacted by Jack Williams prior to delivery advising that one pack had been damaged in the warehouse so they were re-ordering and there would be a delay. This was fine with me as I was in no rush and in any event I was going away until the beginning of May so agreed to delay delivery until my return. Despite this, a delivery of one pack was made which also damaged in transit. I reported this with photos to Jack and he immediately re-assured me that replacement packs would be delivered on my return from holiday. Two undamaged packs were delivered the day after my return last week. Jack was extremely helpful throughout, and I would no hesitation in recommending Flooring Hut.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Flooring Hut

Thanks so much for taking the time to share your experience! We're really glad you found Flooring Hut through your search and that our pricing and reviews gave you the confidence to give us a try. Sorry again for the hiccups with the damaged packs – but we're so pleased to hear Jack was able to keep you informed and make things right without any stress. Great to know the final delivery arrived safely and worked out well timing-wise. We really appreciate the recommendation and hope you enjoy your new Karndean flooring! Let us know if we can help with anything else down the line.

Valorada con 5 estrellas sobre 5

Needed some vinyl flooring in a hurry…

Needed some vinyl flooring in a hurry as I was let down by a local company, flooring hut had what I needed, and even with delivery charge it was still cheaper. Flooring arrived on time as promised, very impressed thank you.

28 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered for a customer and nearly 2…

Ordered for a customer and nearly 2 weeks later had a call saying delivery was delayed. Rescheduled the job and flooring still didn't arrive in time.e

3 de abril de 2025
Opinión espontánea
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Respuesta de Flooring Hut

Hello Stuart.

Thank you for your review and for providing further information. I have looked into your order.

After investigating it transpires that due to errors by our distributor partner TradeChoice Carpet & Flooring there were delays in the receipt of your order.

I apologise for their errors in handling your delivery efficiently and effectively.

I believe we have previously refunded you the delivery charge applied to your order as a gesture of goodwill from Flooring Hut.

I have provided feedback to TradeChoice Carpet & Flooring in respect of their errors in the handling of your delivery.

Kind regards, Paul @ Flooring Hut.

Valorada con 5 estrellas sobre 5

I was a bit sceptical at first

I was a bit sceptical at first as I’d never heard of Flooring Hut but they had the carpet colour I wanted (which no one else seemed to do) and I saw the great reviews, so I thought I’d give them a go.

The service was excellent, I was updated regularly regarding my delivery and contact was easy with quick responses. Highly recommend.

19 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent supply and delivery

My order for underlay was completed within a short time frame. The delivery was next day and the driver was very helpful in assisting me to take the roll into the house. Thank you for a great service.

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy on all aspects

Easy to order, well detailed info on website, quick delivery (faster than expected), no problem whatsoever and cheaper than any where else. Very happy with the whole thing.

19 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I suppose when you have a lot of good reviews you can ignore a complaint

I suppose when you have a lot of good reviews you can afford to not to address your customer's complaints.

As discussed over the phone, the carpets were left in the garden and due to the poor packaging they are now full of water.

The driver did not mention that this was the carpets delivery. Also, I was not given the chance to check the state of the carpets at the delivery.

Polite over the phone but with no genuine interest to resolve this. Not even providing a piece of advice as what to do with the wet carpet etc

9 de abril de 2025
Opinión espontánea
Logotipo de Flooring Hut

Respuesta de Flooring Hut

Hi.

Thank you for your review.

It is in our interests that each delivery is made correctly and to the full satisfaction of the customer.

On this occasion I can see that the delivery driver called you before arrival and was given permission by you to leave the goods in your designated (external) location. Photos of the carpets were taken by the driver upon delivery. Showing all to be in perfect condition.

Secondly, we always advise that customers are either themselves present or arrange for somebody to be in at the delivery address on the day. This way you can quickly and easily check the condition of the carpets on delivery.

Kind regards, Paul @ Flooring Hut.

Valorada con 5 estrellas sobre 5

Great!!

Have been using Flooring Hut since 2021. Between 2 and 3 orders a month. Good stock availability and prices with prompt delivery.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

Very happy with the price for our flooring and very helpful staff when we had to ring with a delivery query

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Karndean retailer

Bought a box of Karndnean flooring - Website was easy to use, prompt delivery with no issues at all, and price was better than any of my local retailers even with shipping. Highly recommend.

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Paul for the excellent…


Thank you Paul for the excellent service and fair pricing. Your professionalism and attention to detail were truly appreciated. I’ll definitely recommend you and look forward to working with you again!

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect on all accounts

Very good value for money, extremely helpful staff and well-organised delivery. I really couldn't have asked for a better product and service. I will use Flooring Hut again for sure and I have already recommended the company to my friends.

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Great customer service. when things went wrong, option were offered and a solution found very quickly... great delivery on both large and small order.

14 de febrero de 2025
Opinión espontánea

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