Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay... Ver más
La empresa ha respondido
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Excellent customer service were able to locate my flooring in their branch in Ireland and ship over to Manchester. We’re able to supply my flooring within 7 days which meant there would be no delay... Ver más
La empresa ha respondido
Spent thousands on flooring for the whole house two years ago, extended the kitchen this year and needed 3sqm of the same flooring. Spent £400 and the flooring is completely different. Lesser quality... Ver más
La empresa ha respondido
Fantastic!! After being messed around by a large flooring store & being told I’d have to wait 8 weeks for delivery I approached this company. Brilliant, delivered within 48 hours of my order & great f... Ver más
La empresa ha respondido
The sales team was so helpful. They sent me in real life pictures of the flooring I wanted. This helped on massively on the selection process. Great communication from the team overall.
La empresa ha respondido
Leading UK supplier of laminate, engineered and solid wood flooring. Floor Monster sources, creates and perfects design and delivers at low prices. Shop now.
11 Scott's Road, PA2 7AN, Paisley, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
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Very professional and right attitude and prompt.
One pack of flooring was damaged by transport company and by replacing it, they were efficient and immediate of replacement. Very satisfied and pleased with this company.

Respuesta de Floor Monster
Communication excellent, very helpful customer service, product is exactly as expected very good quality, would buy from them again.

Respuesta de Floor Monster
All good, laminate and stairs took a bit longer but all emails and calls answered professionally

Respuesta de Floor Monster
From ordering to delivery was completed very quickly, was a good experience,

Respuesta de Floor Monster
Ordered 15 skirting boards paid for delivery. Told I would receive an email to arrange delivery.
Nothing
When are my skirting board going to arrive.

Respuesta de Floor Monster
Sample recieved on time and shared with client.
Good quality, hoping for an order soon!

Respuesta de Floor Monster
Excellent advice given regarding our flooring, delivery and uplift of excess boxes would recommend

Respuesta de Floor Monster
Ordered sample for stairs case. Got wrong sample. Informed them about the error and requested to send correct order. No response.
Since submitting the review, I got clarification about my order. Unfortunately, my email went to spam folder and hence the delay in response. I misunderstood that they will be sending sample of one step.

Respuesta de Floor Monster
So stressful! I was in an email conversation with Floor Monster and I said I would only put the order through if they could guarantee delivery in 6 days or less. They said yes so I paid. But 5 days later they told me they wouldn't be able to deliver it in that timeframe so I'd have to wait. I couldn't wait because a tradesman was booked in to fit the flooring, hence why I had only paid Floor Monster when they had promised me delivery within 6 days! I ended up having to cancel the Floor Monster order then buy from another company and pay extra for next day delivery. So I ended up out of pocket and very stressed out. The guys emailing me back and forth were very helpful and polite, but due to the delivery issue and me being out of pocket I wouldn't use Floor Monster again.

Respuesta de Floor Monster
The staff were so helpful, no mater how many questions I asked they were happy to answer them. I had the packs for my stairs and they didn’t disappoint,
My stairs are so easy to clean and they look beautiful.

Respuesta de Floor Monster
Ordered a sample piece of flooring to check against existing (for an extension). Sample looked exactly as it did onscreen and arrived within a couple of days - cracking.

Respuesta de Floor Monster
Excellent quality flooring, looks amazing. I will definitely order from this company again. Thank you Floor Monster

Respuesta de Floor Monster

Respuesta de Floor Monster
spot on advice spot on service spot on product

Respuesta de Floor Monster
We ordered a sample. Easy to access the website. Fast, efficient- what’s not to like?

Respuesta de Floor Monster
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