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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tutto era eccellente. Un po caro ma tu non devi pagare tutto in una volta. You will want to wear the outfits all day. There is nothing like getting something made especially for you. The whole... Ver más

Valorada con 5 estrellas sobre 5

The quality of the garment and the execution of the design was excellent in every way. The design is also sophisticated and vintage - what I asked for. My wife however thinks that what i asked for w... Ver más

Valorada con 1 estrellas sobre 5

Delivered to the wrong address and said I had received order, when I didn’t even live at that address. Argued the point when I explained I had not received the items and said there was nothing they wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The order took a while but the quality of the product is terrific. Truly worth the wait. Great attention to detail. When I asked about a follow up on how long it was taking, I got immediate emails.... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Since 1932, Flora Lastraioli's atelier in Florence, dedicate all its passion and expertise to handcrafted Italian lingerie.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(30)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tutto era eccellente

Tutto era eccellente. Un po caro ma tu non devi pagare tutto in una volta. You will want to wear the outfits all day. There is nothing like getting something made especially for you. The whole experience is wonderful and worth every penny.

3 de diciembre de 2024
Valorada con 1 estrellas sobre 5

The worst night gowns i ever got

The worst night gowns i ever got
I ordered a night gown and it came with mistakes in the design, the dantelle is itchy, and the backside is ugly. To replace that they offered a replacement gown and it came with a defect as well, the fabric was cut diagonally so it stretches very weirdly and is so uncomfortable.
Not worth its price at all

18 de diciembre de 2023
Opinión espontánea
Logotipo de Flora Lastraioli

Respuesta de Flora Lastraioli

Dear Lojayn,
We are sorry to read your claim after 9 month upon receiving the replacement nightgown we offered for free. It is the first time in all our years of work, 92 years, that we read about an issue with the way the fabric was cut. We could have found a solution if you had contacted us about this when you received the nightgown.
We hope we can help you solve this.
Best regards,

Valorada con 1 estrellas sobre 5

I did not get my order

7 de junio de 2024
Logotipo de Flora Lastraioli

Respuesta de Flora Lastraioli

Dear Sara, checking your tracking you have received your order, but you still made this review. I hope you'll check better next time before leave a review.
Best regards.

Valorada con 2 estrellas sobre 5

The order takes ages to be processed…

The order takes ages to be processed and shipped even though my address is in Italy!

17 de febrero de 2024
Logotipo de Flora Lastraioli

Respuesta de Flora Lastraioli

Dear Layla,
most of our products are made to order, sometimes it takes four weeks, this time we had delivery in time.
The process of our product take time, becouse it's artisanal synonymous with high quality.
We hope to come back to shop in our online shopping,
See you soon.

Valorada con 5 estrellas sobre 5

Supreme quality and service

I am delighted with my recent purchase. The most important thing for me is quality and comfort. I certainly found both. I must mention that the customer service was also excellent.

11 de febrero de 2022
Valorada con 5 estrellas sobre 5

The quality of the garment and the…

The quality of the garment and the execution of the design was excellent in every way. The design is also sophisticated and vintage - what I asked for. My wife however thinks that what i asked for was a bit too dowdy for her taste and wanted something a bit more updated. This is however my fault for taking the risk of choosing for someone else.

3 de enero de 2022

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