Well what can I say- an efficient way to buy Disney/Universal Combo Tickets for August 2027 all orchestrated by Penny at Floridatix. Messaged and within an hour I had been sent the quote which was... Ver más
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Consulta las opiniones de los clientes
I got in touch with Penny from FloridaTix through Facebook. She made the whole process extremely easy and was extremely helpful in securing us a great deal on our tickets. We used FloridaTix for our D... Ver más
La empresa ha respondido
Messaged regarding needing my park tickets so I could start getting ready to book my reservations at 60 days and recieved them within 5 minutes! Thank you so much Jennie. Amazing customer service.... Ver más
La empresa ha respondido
I have booked Walt Disney World many times using Florida Tix and they offer a competitive price. Love the photo pass included in the 14 day passes. This allows unlimited photos in all four parks.They... Ver más
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Información sobre la empresa
- Vendedor de entradas para eventos
- también en la categoría
- Centro de entretenimiento
Escrito por la empresa
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Información de contacto
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Reino Unido
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,9
Excelente
718 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 57% de las opiniones negativas
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Brilliant service
I made a mistake booking! Sarah was quick and helpful to remedy my mistake which was brilliant!
8 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
Thanks for taking the time to leave us a review! 😊
We’re really glad Sarah was able to step in and get everything sorted quickly for you. A little mistake shouldn’t get in the way of an exciting trip!
We’ll be sure to share your lovely feedback with Sarah. Thanks for booking with FloridaTix, and we hope you have a fantastic time! ☀️🎢
Best Orlando ticket site.
Whenever we have been to Florida over the years, we have always used FloridaTix. The prices are very competitive and always come with great combos. When I ordered our tickets for next year, 2027, I made a mistake in an email address for my friend. I called FloridaTix and got through very quickly. Penny answered and was very cheerful and extremely helpful with my query. Penny resolved this with ease, and I cannot thank both her and FloridaTix enough. Great customer service. Will use again and highly recommend.
8 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
What a lovely review – thank you so much! 😊
It means a lot to us that you’ve trusted FloridaTix with your Florida trips over the years and continue to come back to us. We’re also really pleased to hear you find our prices competitive and enjoy the ticket combinations we offer.
It’s great to know Penny was able to quickly sort out the email address for you and made the whole experience easy and stress-free. We’ll make sure your wonderful feedback is passed on to her!
Thank you again for your continued support and recommendation. We hope you and your friends have an incredible time in Florida in 2027! ☀️
Great customer service - great prices!
Used FloridaTix again today, assisted by Penny getting some Orlando magic tickets. Been using them for many years now. Always great customer service. Always great prices ⭐️⭐️⭐️⭐️⭐️
5 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for coming back to FloridaTix! ⭐⭐⭐⭐⭐ It means a lot to know you’ve trusted us with your Orlando adventures for so many years. We’re delighted Penny could help with your tickets today — we’ll make sure she sees your lovely feedback! 💙
Here’s to plenty more Orlando magic! ✨🏰🎢
Bookings
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through customer service. Sarah was a great help and sorted everything out for us very promptly and without issue.
3 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your fantastic review and for choosing FloridaTix again! ⭐
We’re really pleased to hear that you’ve found our prices competitive and, most importantly, that Sarah was able to help with your questions and get everything sorted quickly and smoothly.
We’ll make sure your lovely feedback is passed on to Sarah — she’ll be delighted! 😊
Thanks again for booking with FloridaTix, and we hope you have an amazing time!
Sarah was fantastic
Sarah was fantastic. So helpful, patient and gave 100% excellent customer service skills. *****
3 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your lovely review! ⭐ We’re delighted to hear that Sarah was so helpful and patient and provided you with excellent customer service. We’ll be sure to pass your kind comments on to her — we know she’ll really appreciate them!
Thank you for choosing us, and we hope to help you again soon.
Stay Away.
They don’t do full refunds. Offer inflated prices with a code that makes it the normal price but gives you the illusion you got a better deal. Staff lazy and rude. Always book directly for better prices and full refunds incase things change. Stay away.
1 de septiembre de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience did not meet your expectations.
We aim to make our pricing, promotional offers and cancellation/refund terms clear at the time of booking. Refund eligibility can vary depending on the specific booking and the terms selected, and we would never want a customer to feel that our pricing or offers were misleading.
We’re also disappointed to hear about your experience with our staff, as we expect every customer to be treated politely and professionally.
We would welcome the opportunity to review your booking and address your concerns properly. Please contact our customer service team ask for Vanessa with your booking details so we can investigate what happened.
Excellent service
Excellent service
Highly professional, and very friendly
Quick replies to my questions
Highly recommended
29 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your fantastic review! We’re delighted to hear that you found our service professional, friendly and responsive.
Your recommendation really means a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to helping you again in the future!
Perfect
Completely seamless service and the customer service was fantastic! Jennie guided me through what we needed to know and was an absolute pleasure to speak to.
28 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your fantastic review! ⭐
We’re delighted to hear that you had such a seamless experience and received great customer service. We’ll be sure to pass your lovely comments on to Jennie – she’ll be thrilled to know she made your experience such a positive one!
Thank you for choosing us, and we hope to help you again with your future adventures!
Floridatix is great
Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets for me to fit our needs for a great price. Can't recommend enough.
27 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your wonderful review and, most importantly, for continuing to choose Floridatix over the years! ⭐
It means a lot to know that you’ve booked with us at least five times and continue to be happy with our prices and service. We’re delighted Penny was able to personalise your tickets to suit your holiday plans and get you a great price too!
We’ll make sure your lovely feedback is passed on to Penny. Thank you for recommending us, and we hope you have another amazing Florida adventure!
I always use FloridaTix - they’re the best
I always use FloridaTix for our theme park tickets. They are reliable, friendly and always have the best price. One thing to mention is that they are phenomenal when it comes to customer service. Vanessa, Sarah and Penny have all helped with a recent issue I had and were amazing! Vanessa was fantastic dealing with my issue in particular! Cannot recommend this company enough and I will always rebook with them!
27 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Wow – thank you so much for such a fantastic review and for continuing to choose FloridaTix for your theme park tickets! ⭐
We’re especially pleased to hear how well Vanessa, Sarah and Penny looked after you when you recently needed our help. Providing great customer service, particularly when something hasn’t quite gone to plan, is incredibly important to us, so your comments really do mean a lot. Thank you again for your continued loyalty and recommendation
Penny was absolutely brilliant
Penny was absolutely brilliant and made the whole experience with Floridatix so easy and stress-free. She was friendly, helpful, and quick to answer any questions I had. Really happy with the service and would definitely recommend Floridatix, especially if you get the chance to deal with Penny!
26 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
What a lovely review – thank you so much! ⭐
We’re delighted to hear that Penny made everything so easy and stress-free for you. Friendly, helpful and knowledgeable service is exactly what we aim to provide, and we know Penny will be thrilled to read your kind words!
Thank you for recommending FloridaTix and for taking the time to share your experience. We hope you have an absolutely amazing trip
Amazing customer service by Jennie
Amazing customer service by Jennie, I made a mistake on park dates and was swiftly sorted the next morning.
24 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you for your lovely review! ⭐
We’re so pleased Jennie was able to get your park dates sorted quickly and make everything stress-free for you. We’ll be sure to pass your kind comments on to her!
Thank you for choosing FloridaTix, and we hope you have an amazing time at the parks!
Thanks Sarah
Used Florida tix many times, very much best on price when traveling from UK. Yesterday I booked 4 Mickey mouse Halloween tickets and added the ticket protection. I didn't realise until after the protection wasn't applicable to this one off single night event, chatted with Sarah through the website chat and she actioned the refund for this explaining the protection is still offered on website even for non applicable tickets as people buy multiple different tickets where some are covered. Anyways she was professional and helpful and thanked me for my loyalty with the company over previous years. Great stuff Sarah. Thanks
23 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your fantastic review and for continuing to choose FloridaTix over the years! ⭐
We’re really pleased Sarah was able to quickly clarify the ticket protection and arrange the refund for you. It’s great to hear that she was professional and helpful throughout – we’ll make sure your lovely feedback is passed on to her!
We really appreciate your continued loyalty and hope you have an amazing time at Mickey’s Not-So-Scary Halloween Party!
Sarah was prompt with her response
Sarah was prompt with her response, she dealt with my query quickly and now we’re back on track, thank you
22 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you for your lovely feedback! ⭐
We’re so pleased Sarah was able to respond quickly, get everything sorted and get your plans back on track. We’ll be sure to pass your kind words on to her!
Thanks for choosing FloridaTix, and we hope you have an amazing trip!
Most Unreachable Customer Service - Wrong Tickets Issued
Please think carefully when using this service, I bought tickets to Micky's not scary party, selected 01 09 26, but when they came through they are for a date when we are still in UK. Can you imagine, autistic child being so excited to go and then being told they can't. 64 emails, 32 chats, gosh knows how many phone calls and we still not got correct tickets, or refund. Customer service is nearly impossible to get hold of, some of staff, have replied with nice emails yet failed to resolve this situation.
14 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
We’re sorry to read this review and fully appreciate how disappointing and stressful this situation has been. However, we feel it is important to clarify the circumstances and provide an accurate timeline of what occurred.
The original tickets for 23rd August 2026 were booked directly by the customer through our website. Unfortunately, these tickets were non-refundable and non-amendable once confirmed, and we were therefore unable to simply change the date to 1st September.
Despite this, our team contacted the supplier on the customer’s behalf and went outside our normal booking terms to request an exception. We were successful in getting the original tickets cancelled so that a refund could be provided.
During this process, a chargeback was raised by the customer against the original payment. While a chargeback is active, we are unable to also refund the same transaction directly. We therefore asked the customer to withdraw the chargeback so that we could process the refund ourselves. Once this had been resolved, the original booking was refunded in full.
In the meantime, on 16th August, we secured three replacement tickets for the customer for Mickey’s Not-So-Scary Halloween Party on the requested date of 1st September. These tickets were secured while we awaited the agreed payment from the customer.
Our team made numerous attempts to contact the customer by both telephone and email regarding payment for these replacement tickets. Unfortunately, payment was not received.
The customer eventually responded on 31st August, the day before the event, confirming that they would make payment. However, at this point they also advised that they now required more than the three tickets we had originally secured.
We immediately checked availability for additional tickets, but unfortunately the event on 1st September had completely sold out. This meant that we were unable to add any further tickets to the three that had already been secured.
The three tickets we had held since 16th August also remained unpaid. With the event taking place the following day and payment still outstanding, we had no alternative but to submit those tickets for cancellation.
We completely understand the customer’s disappointment and appreciate the importance of having the correct arrangements in place for their family. However, we do not feel it is accurate to suggest that their concerns were ignored or that no assistance was provided.
Our team made considerable efforts to help throughout this situation. We successfully obtained an exception to the original non-refundable terms, arranged a full refund once the chargeback had been withdrawn, secured three replacement tickets for the correct date more than two weeks before the event, and made numerous attempts to contact the customer to obtain the agreed payment.
Unfortunately, that payment was never received. When the customer responded on 31st August requesting additional tickets, the event had already sold out, which was completely outside of our control.
We are genuinely sorry that this situation did not have the outcome the customer had hoped for, but we believe our team made every reasonable effort to assist and resolve the matter.
Realised I hadn’t received my Discovery…
Realised I hadn’t received my Discovery Cove tickets on the morning of our visit. I had an immediate response from Sarah on a Saturday. Very happy 😊
22 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you for your lovely review! ⭐
We can imagine the worry of realising you didn’t have your Discovery Cove tickets on the morning of your visit, so we’re delighted Sarah was able to respond straight away and help get everything sorted – especially on a Saturday!
We’ll be sure to pass your kind feedback on to Sarah. We hope you had an amazing day at Discovery Cove! 🐬☀️
helpful staff!
Penny was very helpful and informative. She helped me book extras for mine and my familys holiday and even helped match up event times to make sure we all experienced it together (this was one of my big worries!) She was so friendly and a pleasure to deal with, thank you penny! She even helped save us 15% on our ticket
20 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your wonderful review! ⭐
We’re delighted to hear how Penny helped make planning your family holiday that little bit easier. Making sure your event times matched so you could all enjoy the experience together was clearly really important, so it’s great to know Penny was able to take that worry away – and saving you 15% on your tickets is an added bonus! 😊
We’ll make sure your lovely comments are passed on to Penny. Thank you for choosing FloridaTix, and we hope you and your family have an incredible holiday!
Excellent customer service
After an initial concern about our Florida Park Tickets the matter was resolved by Penny at Customer Services Florida Tix. Penny was helpful and supportive and kept us informed throughout.
19 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you for taking the time to share your experience! ⭐
We’re sorry there was an initial concern with your Florida park tickets, but we’re delighted Penny was able to get everything resolved for you. It’s especially lovely to hear that she was helpful and supportive and kept you informed throughout the process.
We’ll make sure your kind feedback is passed on to Penny. Thank you for choosing FloridaTix, and we hope you have a fantastic time in Florida!
Brilliant service
I used Floridatix to purchase my walt disney world and universal tickets, plus discovery cove with dolphin swim. Penny couldn't have been more helpful. She got us the best deal and answered any questions I had. Penny offered to speak over the phone if id prefer although I decided to communicate through email. I wont hesitate to use Floridatix again and I will feel welcomed to get in touch if I need anymore help or have anymore queries. Thank you so much for your help Penny!
19 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for such a wonderful review and for choosing FloridaTix for your Disney, Universal and Discovery Cove tickets! ⭐
We’re delighted to hear that Penny helped you find the best deal and made the whole booking experience easy and reassuring. It’s especially lovely to know you felt comfortable getting in touch with any questions and that Penny was there to help in whichever way suited you best.
We’ll make sure your fantastic feedback is passed on to Penny – she’ll be thrilled! 😊
Thank you for putting your trust in FloridaTix. We look forward to helping you again in the future, and we hope you have an absolutely incredible Florida holiday!
Had a slight ticket booking problem but…
Had a slight ticket booking problem but Jennie very kindly and promptly assisted me in sorting it out. She also was very patient and helpful with booking all the Disney passes I required. Jennie provided a brilliant/excellent service.
19 de agosto de 2026
Opinión espontánea
Respuesta de FloridaTix
Thank you so much for your fantastic review! ⭐
We’re delighted Jennie was able to quickly resolve the initial ticket issue and then help you get all your Disney passes booked and sorted. It’s wonderful to hear how patient and helpful she was throughout the process.
We’ll make sure your brilliant feedback is passed on to Jennie – she’ll be thrilled to hear it! 😊
Thank you for choosing FloridaTix, and we hope you have a truly magical Disney holiday!
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