I wanted to send some orchids from France to Nottingham. Even if the website doesn’t provide this type of flowers, Flowers Boutique Nottingham prepared and delivered exactly what I had in mind. Fantas... Ver más
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Consulta las opiniones de los clientes
This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day d... Ver más
I bought the flowers for my daughter-in-law after the birth of my first grand son. She told me that they were the most beautiful flowers out of all the flowers she received, and she loved that they we... Ver más
I made a priority order and due to a mess-up at their end the order wasn't fulfilled, nor was this communicated to me. So after me chasing several times with no resolution I decided to cancel the or... Ver más
Información sobre la empresa
Escrito por la empresa
Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!
Información de contacto
55 Park Road, NW1 6XU, London, Reino Unido
- +442077247525
- info@flowerstation.co.uk
- flowerstation.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 87% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely loved my experience with…
Absolutely loved my experience with this flower shop! 🌸 The bouquet was stunning, fresh, and beautifully arranged. The service was warm, attentive, and delivery was right on time. Highly recommend!
Antonella
Antonella, provided exceptional customer service. She was so helpful and lovely. I definitely will come back again.
Iris was so helpful at creating a…
Iris was so helpful at creating a beautiful bouquet that was really affordable! Always so happy with the service here. Thanks so much Iris!
Exactly as pictured- fresh and on time
Exactly as pictured- fresh and on time. Excellent service (used them several times)
Prompt replies to my emails on added delivery detail are also appreciated.
I absolutely loved my bouquet it was…
I absolutely loved my bouquet it was beautiful. Thanks to the lovely staff 🤍🤍🤍🤍
24 Hour Amazing Flower shop
Antonella assisted me in pickjng flowers for my girlfriend and she hit the nail on the head. These flowers are a true representation of my love and although women can be hard to please and borderline ungrateful at times the constant reassurance i receieved from Antonella and her other colleagues allowed me to have faith in my decision. And my partner was more than pleased, even if she found a reason to make herself upset after, or mayb it was tears of joy from the flowers
Great experience
Great experience, staff are very helpful, and welcoming. Was recommended by a friend, and I will continue to recommend
Antonella made a fantastic bunch would…
Antonella made a fantastic bunch would highly recommend
great service
Excellent highly recommended from order…
Excellent highly recommended from order to driver thanks so much!
Great customer communication
Patiently handled failed delivery. Excellent customer communication.
Failed to deliver no communication whatsoever ever
Fo not use this company they they are bordering on fraudulent.
I ordered flowered for my cousins 70th Teo weeks in advance@ £126 As a thank you for all the support and help she had been during my illness.
The flowers didn't arrive flower station did not ell me they weren't going to arrive
The elivery company informed me. , they said they haven't received the flowers,
Flower box did not contact me
I tried ringing no answer, left a voicemail, and used the chat function they have not contacted me and have not provided the service for which they have charged.
I have chased the all day
They haven't returned my calls, they haven't answered the phone
They haven't responded to the chat service or emails,
They have taken my money £126!
I managed to get through on Monday where they blamed me for wrongly inputting the address . I believed them and then when I checked the order acknowledgement the addresses were all correct they then said they never deliver at the weekend and would always have been tuesday, the y are not willing to refund me for the lack of providing what they sold. They have made me feel I have been foolish and it is my mistake and they admitted they took my money knowing they would nt deliver ion her birthday, and offered to deliver on Tueddsy at no extra cost .
I am so upset snd feel very ripped off and if I could think of how I could take this further I would.

Respuesta de Flower Station
Thank you Flower station for an…
Thank you Flower station for an outstanding service.
Same day delivery of beautiful flowers for a 90th Birthday.
The lady loved them and I and so grateful.
I highly recommend you.
will never use them again
That's the 2nd time when I ordered from Flower Station hoping that 1st time was just a mistake on their side. This will definitely be my last order with them. I chose a very nice bouquet on their website, "It's a kind of magic" made up of blue hydrangea, nude roses and violet statice. The bouquet that arrived to my friend was white and dark pink (white hydrangea and a looot of dark pink/fuchsia roses, all the pink roses they found in the flower shop). It had nothing to do with the one that I ordered and not suitable for my friend (maybe for a teenager). I don't understand. Is it that difficult to make an identical copy of the bouquet you display on your website? They were all seasonal flowers: hydrangea and roses. I didn't choose tulips or freesia... Will never use Flower Station again!!!

Respuesta de Flower Station
Horrible flowers and worse customer servuce
Paid £217 for a rose box and Bollinger flowers arrived almost dead with brown petal tips as they were dying 12 flowers for £99 and they can’t even provide live ones
Emailed to complain but no response from this company
I would avoid them at all costs as the products are sub standard and complaints are not handled at
The response below 5 months after the complaint is total nonsense there has never been any contact from this company no replacement was ever offered and “guard petals “ is utter drivel an excuse for their poor quality - don’t use this company as you can see they make up stories and try to make out you are a fool

Respuesta de Flower Station
A couple of misses
I found out from recipient a week later that the flowers were beautiful, however the card I had written was not placed with the bouquet so she did not know who sent them! I am also getting emails with my address but greeting the recipient regarding ratings, etc. Need to correct a couple of mistakes there Flower Station! Hope my next order will not pose any further problems.
Very nice service
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