My car has lay in my drive damaged for 1 month. This company are apparently stalling any progress on repairing my car after my non fault accident. They yesterday advised me that they didn't have me on... Ver más
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Consulta las opiniones de los clientes
Went like clockwork from beginning to end. Car was scraped by other driver who admitted full liability and agreed by her own insurance company. From that moment on, everything was text book and F... Ver más
I was kept informed the whole of the time my car was being repaired. Everyone I spoke to were efficient and knowledgeable. The repair took less time than estimated and looked like it had just left a c... Ver más
Its usually a pain having to get a damaged car sorted out but not with this company. They handled absolutely everything. Communication personalised but fast, accurate, friendly. At least from personal... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
Información de contacto
Saint Andrew's Road, HD1 6NA, Huddersfield, Reino Unido
- fmg.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Make a difficult time relatively easy
Make a difficult time relatively easy
Great staff, companies can make rules but their staff have to deliver.
FMF's all do
Brilliant repair at Mitcham Branch
Recently had my car repaired at the mitcham branch and it was excellent from start to finish, the ladies on the front desk answer the phone very quickly and had the answers for any questions I had. Also was kept updated on my repair via the fmg connect app which told me which stages my car was at so I knew how it was coming along, and finally the repair was absolutely perfect so I definitely recommend !
Just had my mini camper repaired by FMG…
Just had my mini camper repaired by FMG Hull, I cannot fault the service or the repair.
Kept me informed at every stage, once approved by the insurance company, the repairs were carried out very quickly, I was surprised at the turnaround time. Well done FMG, a pleasure to deal with.
I was involved in a minor accident…
I was involved in a minor accident before Christmas and once the person who had hit my car admitted liability the matter was left in the hands of FMG’s Newport branch.
FMG provided a quick no-nonsense service. They kept in touch with me and sorted out the repairs very quickly.
The work carried out was to a very high standard. Special mention to Dave who collected and then brought back my car. Hopefully if you have an accident you’ll be lucky enough to be put in contact with FMG. I’d recommend them to anyone.
Excellent service from start to finish
Excellent service from start to finish
Total joke
Total joke, accident was 4th december, they keep saying my insurance company have not sent it through. My insurance company say you have replied twice! I asked 4 different people in one phone call to speak to a manager at not one put me through.
Excellent! Recommended
Excellent - regular communication and polite, helpful and knowledgeable staff. Visibility of where the claim was made the process far less painful and avoided chaser phone calls.
Great customer service
Great customer service from. Speaking on the phone to the pick up, repair and drop off of my vehicle.
Really happy with the service and…
Really happy with the service and communication. The call hander when I reported my claim was Fantastic so understanding
I recently had my car repaired the…
I recently had my car repaired at the Southampton branch, after being told by my insurance company that my car would be scraped FMG have made me a very happy lady my car has now been returned to me looking so good
Thank you for making my car look like new
The process from start to finish has to…
The process from start to finish has to be one of the most difficult process. I had nothing but hassle from the minute they tried to appoint a garage all the way to the payout. A process that shouldn't have tooken long has now been 1 month 10 days and yet waiting for a settlement payment, avoid this company and use another firm!
Great service
Great service, the rapid repair company were brilliant and the technician completing the work was exceptional and very professional.
FMG were great
Overall my experience with FMG was great. I was kept informed regularly of the repairs to my vehicle by text. Everyone
involved ie. telephone advisors and the drivers were very professional and pleasant in nature Highly recommended
Sara and Anna at FMG Norwich go above…
Sara and Anna at FMG Norwich go above and beyond to help customers navigate the system which is rare these days.
So good to have human voices to communicate with.
R and A Johnson.
I cannot thank the team enough at FMG…
I cannot thank the team enough at FMG Leamington! Their professional service, impeccable craftsmanship of repairing my vehicle back to the original standard and as good as new, really was second to none! To the team or the engineers and body repair workmen, thank you so much!
My car was repaired absolutely…
My car was repaired absolutely professionally and returned in excellent condition, nice and clean.
Great comunnication with reception and smooth process from A to Z.
Happy to give them a five star!!!
Great experience
We were kept updated throughout. Anna and Sara were amazing. They show empathy (being involved in an accident is not easy) and they are caring. Thank you
Kind staff
Kind staff, especially Sara on main reception. Car came back as new.
poor experience
poor experience
was booked in by tesco insurance and I was initially allocated a workshop in aberdeen which was then changed to ireland, then back to aberdeen. 10 days later. have phoned 3 times now - just saying someone will be intouch but noone does
Excellent repair
Quick response. Excellent communication and repair. All completed ahead of schedule.
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