My car has lay in my drive damaged for 1 month. This company are apparently stalling any progress on repairing my car after my non fault accident. They yesterday advised me that they didn't have me on... Ver más
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Consulta las opiniones de los clientes
Went like clockwork from beginning to end. Car was scraped by other driver who admitted full liability and agreed by her own insurance company. From that moment on, everything was text book and F... Ver más
I was kept informed the whole of the time my car was being repaired. Everyone I spoke to were efficient and knowledgeable. The repair took less time than estimated and looked like it had just left a c... Ver más
Its usually a pain having to get a damaged car sorted out but not with this company. They handled absolutely everything. Communication personalised but fast, accurate, friendly. At least from personal... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
Información de contacto
Saint Andrew's Road, HD1 6NA, Huddersfield, Reino Unido
- fmg.co.uk
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No ha contestado las opiniones negativas
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My Tesco insurance sent me to FMG…
My Tesco insurance sent me to FMG Norwich after a minor incident. The company was quick to assess and acquired the parts necessary within a week. They completed the work within 5 days. The car looks brand new, am delighted with the repairs. Thank you.
Friendly staff put my mind at ease…
Friendly staff put my mind at ease after a vehicle hit my car. Excellent service from start to finish
Absolutely flawless service
Absolutely flawless service. Done promptly given how much damage I'd managed to do to my car. Sara and the lady's on the phones at the Norwich branch were absolutely brilliant. Aswell were the faces behind the scenes doing the car work. Thanks a bunch.
Received call straight away after…
Received call straight away after incident insurers had been in touch.Chose garage for repairs and they sorted everything from start to finish.
It is the first time that l have come…
It is the first time that l have come in contact with FMG and have been impressed by everyone l have come in contact,either meeting or received text messages. I believe this Company and Staff are first class in everyway
Apart from longer than expected delays…
Apart from longer than expected delays in the Repair shop obtaining all necessary parts everything else provided a good service. Courtesy car in good condition and office staff Cath and Emma both very helpful.
The repair is of good quality but......
The repair is of good quality.
Otherwise the customer service was sketchy at best. When I rang to return their call they did not answer the phone for 2 hours after which it switched off with a msg saying we're now shut. Rang head office, left a VM and to date they've never come back to me.
I am genuinely impressed by the level…
I am genuinely impressed by the level of service I received from this company. It is rare to encounter such high standards, especially from a UK-based organisation. The customer service team was exceptionally friendly and attentive, the compensation offered was fair and reasonable, and what stood out most was the care and professionalism with which the entire process was handled.
Excellent customer service and repairs
Excellent customer service and repairs. Highly recommend FMG in every way. Many thanks
Rear offside bump repair.
Following a small scraping bump from another vehicle, my insurers passed the repair work over to FMG. They were excellent in doing a first class job in putting things right, and everything completed in less than one day. Many thanks to John for collecting my car and returning it after repair.
Excellent service
Excellent service, professional, knowledgeable and helpful throughout
Overall an excellent service - well done FMG
After a small accident my car was taken to FMG Ellesmere Port. My car was picked up from home and a courtesy car left with me. When the car repair was finished my car was returned and the courtesy car picked up. What a fantastic service.
My car has been repaired to a high standard, cleaned and polished before returning it.
All the staff I dealt with were knowledgeable, polite and friendly. The repair was completed slightly quicker than originally estimated.
Overall an excellent service, well done FMG Ellesmere Port.
FMG van repair
FMG dealt with everything after my van needed to go in for repair after a minor incident.... everyone involved was very helpful and kept me informed from start to finish....was given a courtesy van to keep me on the road and working while mine was being repaired....the work carried out was first class and couldn't fault anything.Would definitely recommend...thanks to all involved
FMG provided an excellent repair…
FMG provided an excellent repair service after my accident.
Timescales were met and I was kept informed of dates and times of milestones.
Courtesy car was good and met my needs.
FMG staff were knowledgeable and and provided great service.
The repair was completed to time.
Very satisfied.
Great service no fuss and even…
Great service no fuss and even reporting a different fault that needed attention, many thanks
Can’t fault them Fantastic service
Can’t fault them Fantastic service
Good service and good quality repairs
Good service and good quality repairs. People friendly and efficient.
FMG Yeovil
Clear communication with FMG Yeovil, very helpful staff. Very pleased with work done
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