Can’t fault the service, extremely helpful! Dealt with a person called Matt, who was really supportive within dealing with my request when they arose. Top umbrella service!
La empresa ha respondido
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Consulta las opiniones de los clientes
This is an extremely efficient and effective way of accessing temporary employment without setting up a company. Everything has been thought through and the processes are extremely efficient. I have u... Ver más
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I had a very friendly and comforting experience when having to deal with focused settling wages they were more than nice and done everything they could, especially mat he was a big big help at custome... Ver más
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From first contact to final sign off, Focused were great. Very attentive, very quick, very professional, very human. Always easy to get to on the phone, always answer the phone, and always gave perfe... Ver más
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Información sobre la empresa
Sobre Focused Umbrella
Escrito por la empresa
Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Información de contacto
Mansion House, Manchester Road, WA14 4RW, Altrincham, Reino Unido
- 0161 923 0210
- info@focusedgroup.co.uk
- focusedumbrella.co.uk
4,8
Excelente
135 opiniones
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Very easy to set up
Very easy to set up, and never had any problems with them. If I had a queries it was dealt with very swiftly.
24 de octubre de 2025
Respuesta de Focused Umbrella
Hi Anthony,
Thank you for your review of Focused Umbrella.
We're so glad to hear the setup was easy and that any queries were handled quickly — that’s exactly the smooth experience we aim to provide.
Thank you for choosing Focused.
- The Focused Team
Respuesta de Focused Umbrella
Hi Luke,
Thank you for your review of Focused Umbrella.
We're really happy to hear you’ve had a great experience and that our team — especially Matt — has been so helpful.
Thank you for choosing Focused.
- The Focused Team
highly reccommended
10 de octubre de 2025
Respuesta de Focused Umbrella
Hi Simon,
Thank you for your review and for the high recommendation of Focused Umbrella.
We really appreciate your support and for choosing Focused.
- The Focused Team
Great service
My representative was extremely helpful and made the process of working through an umbrella company straightforward and easy.
7 de octubre de 2025
Opinión espontánea
Respuesta de Focused Umbrella
Hi Matthew,
Thank you for your review of Focused Umbrella.
We're delighted to hear we've made everything straightforward and easy — that’s exactly the experience we aim to deliver.
Thank you for choosing Focused.
- The Focused Team
Respuesta de Focused Umbrella
Hi Tommy,
Thank you for your review of Focused Umbrella.
We're pleased to know that we've been good to deal with.
Thank you for choosing Focused.
- The Focused Team
Expenses Nightmare
When I first joined this company, I was genuinely impressed. Their website was slick, easy to use, and raising expense claims felt effortless. I was so impressed, in fact, that I recommended them to a colleague - a decision I now deeply regret.
What followed was nothing short of frustrating. They made it almost impossible for my colleague to process simple meal expenses, rejecting claims for items that had already been approved in advance.
Recently, I’ve found myself facing the same nonsense - having legitimate evening meal claims questioned despite being well within my daily allowance and providing full documentation.
This isn’t about fair checks and balances - it feels like they’re more concerned with covering themselves against a potential HMRC audit than supporting honest customers.
If you’re looking for a smooth, hassle-free expenses system, avoid this company. What starts out looking good quickly turns into a bureaucratic headache.
23 de septiembre de 2025
Opinión espontánea
Respuesta de Focused Umbrella
Hi Dominic,
We appreciate you taking time to share your feedback and we’re sorry to hear about your frustrations with the expenses process, this isn’t the experience we want for our umbrella employees.
Our intention is always to make managing expenses as smooth as possible while ensuring complete compliance with HMRC guidelines, which dictates eligibility of expenses. That said, we appreciate this could have been communicated clearer in your case, and we apologise for the inconvenience this has caused both you and your colleague.
We’d really like the chance to look into this further and review the decisions around your claims. Our Operations Manager has reached out to you directly to discuss your comments in detail and reach a resolution.
Thank you again for raising this, your feedback helps us improve both our processes and the service we deliver.
- The Focused Team.
Respuesta de Focused Umbrella
Hi,
Thank you for your review of Focused Umbrella.
We're glad to hear you found our service very good — it’s always our goal to make things simple and smooth for you.
Thank you for choosing Focused.
- The Focused Team
Respuesta de Focused Umbrella
Hi Simone,
Thank you for your review of Focused Umbrella.
We're so pleased to know you found our service excellent — that’s exactly what we strive to deliver every time.
Thank you for choosing Focused.
- The Focused Team
Excellent Company
I used Focused for a period of 17 months and it was an excellent service which I would gladly recommend.
Prompt Payment
Great Communication
Proffesional Staff
Michael
26 de agosto de 2025
Respuesta de Focused Umbrella
Hi Michael,
Thank you for your review of Focused Umbrella.
We appreciate the feedback, Michael! Great to hear everything went smoothly throughout your time with us — your recommendation means a lot.
Thank you for choosing Focused.
- The Focused Team
Amazing Matt A
I wanted to express my appreciation for Matt A. He is a truly professional and helpful member of your team. He consistently resolves any issues I have as quickly as possible.
I highly recommend him to everyone.
Thanks,
George
15 de agosto de 2025
Opinión espontánea
Respuesta de Focused Umbrella
Hi George,
Thank you for your review of Focused Umbrella.
Thank you for your kind words!
We’re so pleased to hear about your positive experience with Matt A — we’ll be sure to pass along your feedback to him. It’s great to know he’s been able to resolve your issues quickly and professionally.
Thank you for choosing Focused.
- The Focused Team
Proper Umrella
Had to seelct an Umbrella company for a role I applied.
I have Selected Focused.
I was payed in a timely fashion and had no problems while using them.
11 de agosto de 2025
Respuesta de Focused Umbrella
Hi Janos,
Thank you for your review of Focused Umbrella.
Thank you for sharing your experience! We're glad to hear everything went smoothly and that payments were made on time — that’s exactly what we aim for.
Thank you for choosing Focused.
- The Focused Team
Excellent service
21 de julio de 2025
Respuesta de Focused Umbrella
Hi Lorne,
Thank you for your review of Focused Umbrella.
We're really happy to read your feedback that you’ve been happy with the service — that’s exactly what we aim to deliver.
Thank you for choosing Focused.
- The Focused Team
Umbrella company done right
Great service, great prices. I never once had to chase them for anything and when I did call with questions I always got straight through to talk to a knowledgable human 👍
25 de junio de 2025
Respuesta de Focused Umbrella
Hi Stephen,
Thank you for your review of Focused Umbrella.
We're really glad to hear everything ran smoothly for you and that you can always get straight through to someone helpful. That’s exactly what we aim for!
Thank you for choosing Focused.
- The Focused Team
Good efficient company
Good efficient company
Had no problems at all
Exactly what you need from an umbrella company 👍 5 stars
Would highly recommend
24 de junio de 2025
Respuesta de Focused Umbrella
Hi Stuart,
Thank you for your review of Focused Umbrella.
We're glad to hear everything has gone smoothly — that's exactly what we aim for. We really appreciate your recommendation and 5-star review!
Thank you for choosing Focused.
- The Focused Team
Great Experience
Focused have been a great umbrella company to use. Very responsive when I have questions via email and have a platform which is very easy to use. Would highly recommend.
25 de junio de 2025
Respuesta de Focused Umbrella
Hi Hannah,
Thank you for your review of Focused Umbrella.
We're delighted to hear you've had a smooth experience with our platform and support team. It's great to know we're hitting the mark — your recommendation is truly appreciated!
Thank you for choosing Focused.
- The Focused Team
Would highly recommend!
23 de junio de 2025
Respuesta de Focused Umbrella
Hi Garima,
Thank you for your review of Focused Umbrella.
We're so pleased to hear that — your recommendation means a lot to us!
Thank you for choosing Focused.
- The Focused Team
I have found to be very professional
I have found to be very professional, quick to respond to any questions asked and very informative.
I would highly recommend Focused!
23 de junio de 2025
Respuesta de Focused Umbrella
Hi Joanna,
Thank you for your review of Focused Umbrella.
Thank you so much for your recommendation! We're really glad to hear you found our team professional, responsive, and informative — it means a lot. We appreciate your support!
Thank you for choosing Focused.
- The Focused Team
An easy and simple umbrella company…
An easy and simple umbrella company with cheap margin fee.
11 de junio de 2025
Respuesta de Focused Umbrella
Hi Shah,
Thank you for your review of Focused Umbrella.
We aim to make everything as simple and jargon free as possible so to hear you're happy with our service is great.
Thank you for choosing Focused.
- The Focused Team
Payment time is consistent and someone…
Payment time is consistent and someone keeps checking on you if you’re happy with the service
4 de junio de 2025
Respuesta de Focused Umbrella
Hi Martin,
Thank you for your review of Focused Umbrella.
It's fantastic to hear you could rely on us with our payments being consistent—this reliability is really important to us because we understand how vital it is for our employees to plan their finances confidently and without worry.
We're also pleased you've noticed the regular check-ins; we genuinely care about making sure you're satisfied and supported.
Thank you for choosing Focused.
- The Focused Team
Brilliant umbrella service
It was a simple registration process, payments were made efficiently and without hassle, the payslip is very clear and the team are very supportive, professional and knowledgable.
4 de junio de 2025
Respuesta de Focused Umbrella
Hi Salma,
Thank you for leaving your review of Focused Umbrella.
We’re really pleased to hear you found signing up simple and that payments were smooth and hassle-free.
At Focused Umbrella, making sure everything runs compliantly and clearly is a big priority for us, so your feedback means a lot.
Thank you for choosing Focused.
- The Focused Team
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