Can’t fault the service, extremely helpful! Dealt with a person called Matt, who was really supportive within dealing with my request when they arose. Top umbrella service!
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is an extremely efficient and effective way of accessing temporary employment without setting up a company. Everything has been thought through and the processes are extremely efficient. I have u... Ver más
La empresa ha respondido
I had a very friendly and comforting experience when having to deal with focused settling wages they were more than nice and done everything they could, especially mat he was a big big help at custome... Ver más
La empresa ha respondido
From first contact to final sign off, Focused were great. Very attentive, very quick, very professional, very human. Always easy to get to on the phone, always answer the phone, and always gave perfe... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Focused Umbrella
Escrito por la empresa
Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Información de contacto
Mansion House, Manchester Road, WA14 4RW, Altrincham, Reino Unido
- 0161 923 0210
- info@focusedgroup.co.uk
- focusedumbrella.co.uk
4,8
Excelente
135 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent feedback
Very efficient workers.
Timely receipt of payment.
No issue encountered from HMRC since I joined Focused.
2 de junio de 2025
Respuesta de Focused Umbrella
Hi Florence,
Thank you for leaving your review of Focused Umbrella.
At Focused Umbrella, compliance is at the heart of everything we do. As an FCSA-accredited company, we adhere to the highest industry standards, ensuring full transparency and reliability in our operations. Our commitment to compliance means you can trust that your tax and National Insurance contributions are handled correctly, providing you with peace of mind.
We are proud to have been recognised as the Best Umbrella Company at The Contracting Awards 2024, a testament to our dedication to excellence in compliance and service.
Thank you for choosing Focused Umbrella. We look forward to continuing to support you with our compliant and reliable services.
Professional
Professional, polite, practical.
And
Simply nice people to do business with
30 de mayo de 2025
Respuesta de Focused Umbrella
Hi Shawn,
Thank you for leaving your review of Focused Umbrella.
We're happy to hear you had a positive experience with us — it's always our goal to be helpful, approachable, and easy to work with.
Looking forward to working with you again!
Thank you for choosing Focused.
- The Focused Team
Reliable service and support
Very reliable service with efficient and friendly staff offering excellent and prompt support when needed.
25 de abril de 2025
Respuesta de Focused Umbrella
Hi Dr Charles,
Thank you for leaving your review of Focused Umbrella.
We're glad to have been able to deliver on our service promise to you over the last 5 years.
We wish you all the best for the future and look forward to speaking to you again soon.
Thank you for choosing Focused.
- The Focused Team
Very friendly staff and always willing…
Very friendly staff and always willing to help . Quick to respond to any concerns . Always on time payments
10 de abril de 2025
Respuesta de Focused Umbrella
Hi Sachin,
Thank you for your review of Focused Umbrella.
We're pleased to read your review as it is exactly the service we try to deliver for everyone.
Thank you for choosing Focused.
- The Focused Team
Professional
Thus far I have focused very approachable friendly and professional
28 de marzo de 2025
Respuesta de Focused Umbrella
Thank you for leaving your review of Focused Umbrella.
We aim to deliver a 5-star service to each and every contractor and we value all feedback both positive and constructive.
If possible, please can you reach out on any improvements we can implement to improve your experience with Focused Umbrella by emailing contractor.support@focusedgroup.co.uk.
Thank you for choosing Focused.
- The Focused Team
Great service and clear communication.
26 de marzo de 2025
Respuesta de Focused Umbrella
Hi Michelle,
Thank you for your review of Focused Umbrella.
We're happy you found our services great and we try to keep our communications clear and to the point.
Thank you for choosing Focused.
- The Focused Team
Excellent customer service
Excellent customer service with fast turnaround of information required for a mortgage, very impressed.
18 de marzo de 2025
Respuesta de Focused Umbrella
Hi,
Thank you for your review of Focused Umbrella.
We know how busy and stressful these events in life can be so we're glad we were able to impress you with our turnaround times.
Thank you for choosing Focused.
- The Focused Team
Prompt feedback on all questions
Prompt feedback on all questions, and responses were good and appropriate. Website good and easy to use
12 de marzo de 2025
Respuesta de Focused Umbrella
Hi,
Thank you for your review of Focused Umbrella.
We're glad to hear you are happy with our communications. Excellent feedback on the website too.
Thank you for choosing Focused.
- The Focused Team
Very professional organisation
Very professional organisation. Easy to work with. Salary payments made as expected
18 de marzo de 2025
Respuesta de Focused Umbrella
Hi David,
Thank you for your review of Focused Umbrella, it's really appreciated.
Thank you for the comments. We pride ourselves on delivering prompt, accurate and reliable payment to all our employees and try to make everything as easy and straightforward as possible.
Thank you for choosing Focused.
- The Focused Team
the Focus group support was seamless…
the Focus group support was seamless and just worked perfectly in the background.
17 de marzo de 2025
Respuesta de Focused Umbrella
Hi Lee,
Thank you for your review of Focused Umbrella.
We're pleased to hear you felt supported and in safe hands with Focused.
Thank you for choosing Focused.
- The Focused Team
One issue in a 5 month period of using…
One issue in a 5 month period of using Focus which was very quickly resolved.
Always paid on time.
Always full communication & Support
11 de marzo de 2025
Respuesta de Focused Umbrella
Hi Kevin,
Thank you for taking the time to leave a review.
We really appreciate you highlighting our quick resolution of that issue. Knowing we were able to address it promptly and maintain your trust is our top priority.
Thank you for choosing Focused.
- The Focused Team
Matt has been ever so helpful since…
Matt has been ever so helpful since I’ve started using them. Can’t say thanks enough.
10 de marzo de 2025
Respuesta de Focused Umbrella
Hi Garry,
Thank you for your review.
We know how important it is to have good support, and it means a lot to hear you're happy with Matt's assistance.
We appreciate you letting us know, and we'll make sure Matt sees your message.
Thank you for choosing Focused.
- The Focused Team
Recently signed up and the customer…
Recently signed up and the customer service and support has been spot on. I don’t officially start my contract role until another few weeks but so far I’m impressed and have also recommended colleagues because of the efficient, smooth process so far during my onboarding
12 de marzo de 2025
Respuesta de Focused Umbrella
Hi Lisa,
Thank you for taking the time to review your experience with Focused.
We understand that starting a new contract can be a busy time, and we aim to make the onboarding process as efficient and smooth as possible, and it's great to know we've achieved that.
Thank you so much for recommending us to your colleagues!
Please don't hesitate to reach out if you need anything before your contract starts.
Thank you for choosing Focused.
- The Focused Team
Good communication
I received accurate information about their services and l was given the opportunity to ask questions.
Communication from the team as a whole was fantastic.
20 de febrero de 2025
Respuesta de Focused Umbrella
Hi,
Thank you for taking the time to share your review of Focused and for highlighting our team's communication and service knowledge. We appreciate your feedback!
Thank you for choosing Focused Umbrella.
- The Focused Team
Respuesta de Focused Umbrella
Hi Beatrice,
Thank you for the 5-star review and for highlighting our helpful team. We really appreciate your feedback.
Thank you for choosing Focused.
- The Focused Team
If you’re thinking about contracting
If you’re thinking about contracting, I can’t recommended Focused enough. Onboarding took less time than booking a flight, and the support team are extremely responsive to enquiries and always go above and beyond to help you and resolve any questions you may have. 10/10 service all around.
14 de febrero de 2025
Respuesta de Focused Umbrella
Hi Adam,
Thank you so much for the fantastic review! We're thrilled to hear you're having such a positive experience with Focused.
It means a lot to us that you appreciate the quick onboarding and our responsive support team. We're always striving to make contracting as smooth and hassle-free as possible, so your feedback is incredibly valuable.
Thanks again for the 10/10, Adam! We look forward to continuing to support you on your contracting journey.
Thank you for choosing Focused.
- The Focused Team
Great 1st class service and staff…
Great 1st class service and staff assisted me over 4 years. Highly recommend.
13 de diciembre de 2024
Opinión espontánea
Respuesta de Focused Umbrella
Hi Chris,
We're so glad to hear you've had such a positive experience with Focused over the past four years! Thank you for the excellent 5-star review and recommendation.
Thank you for choosing Focused Umbrella.
- The Focused Team
Very helpful and professional service
Very helpful and professional service. Always very quick to sort things out throughout my time with them (approx 5yrs)
4 de febrero de 2025
Respuesta de Focused Umbrella
Hi Ian,
Thank you for sharing your experience at Focused.
We're thrilled to hear about your positive experience over the past 5 years! We really appreciate you mentioning our quick response times – that's something we strive for.
Thank you for choosing Focused Umbrella.
- The Focused Team
Forget the rest and focus!
Switched from another umbrella company who did nothing but much me around and blame myself or the supply company! Focused, not one issue in approx 10 weeks! Superb.
20 de diciembre de 2024
Respuesta de Focused Umbrella
Hi Leslie,
Thank you so much for that amazing review!
We value professional relationships, keeping it simple from the start. You can rely on us to pay you on time, keep you fully informed and you'll never have to chase us.
We're glad we've been able to deliver on our promise to you!
Thank you for choosing Focused Umbrella.
- The Focused Team
Very good service
Very good service, no issues with payments etc and any issues raised were dealt immediately. Highly recommended umbrella service.
16 de diciembre de 2024
Respuesta de Focused Umbrella
Thank you for sharing your review of Focused Umbrella!
- The Focused Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.