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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... Ver más

Valorada con 3 estrellas sobre 5

While they fixed my laptop, my laptop’s keyboard lights stopped working. Also they lost my laptop charger and gave me a replacement. But my laptop charger was for Australia, and had a converter plug.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... Ver más

Valorada con 5 estrellas sobre 5

I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Taller de reparación eléctrica
  2. Servicio de recuperación de datos
  3. Servicio de reparación de teléfonos

Información proporcionada por diversas fuentes externas

We don't like to rest on our laurels and we constantly want to improve ourselves. That's why we want to hear what you think. So please tell us what we do well and more importantly, how we can get better.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Fantastic!!!!!!

Really easy service, quick and put me at ease. Great location at Liverpool St. especially as my office was around the corner they went that extra mile and picked it up as they were going past my building and as I was on leave and one of the staff members lived near me went that extra mile and dropped it to me. Cannot recommend them enough. Cost wise were reasonable. Thank you again N!

6 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kept me very well informed during the…

Kept me very well informed during the few weeks it took to repair my laptop (had to wait for a battery to be shipped from abroad). Once repaired, they shipped it to me next day delivery for a very reasonable price. Really great service.

Thanks also for the Bounty bar included with my laptop, fone doctors. But if you think a cheap treat would influence me to use your services again.....

...you're absolutely right!

13 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, reliable service every time.

I first used Fone Doctors last year to replace my broken screen and their service was very swift and reasonable priced. So when my phone sustained a bigger damage, I reached out to them again without hesitation. And even though the touchscreen function had become completely unresponsive, they were still able to salvage all my data, exceeding my expectations. A big thank you to Faisal and his team for their patience throughout the whole process, resilience in doing their absolute best and a very professional, yet personable, approach!
Konstantinos, May-June 2023

23 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faisal has been more than excellent!

Faisal has been more than excellent, broke my phone screen as an emergency and barely made it to the shop after closing time. He was about to leave but when he saw how stressed I was as my phone had lots of unsaved numbers that I needed to get in touch with he was more than happy to stay beyond working hours and fixed my phone. great service. time-efficient and brilliant customer service for descent and low price not to mention they offer NHS discounts! highly highly recommended and Thanks again. Mashallah great service and professionalism from everyone in the shop. shout out to johnny too :)

13 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service.

Amazing service.. I broke my screen yesterday, I called them this morning, they came less than 1 hour to collect to my work place and bring it back. Phone in perfect conditions. I highly recommend them. Thank you guys!!

24 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply the best

Having used numerous phone repair companies over nearly 30 years in the business communications sector, I feel I am qualified to say that Fone Doctors is in a league of their own. They not only do a 1st class job, every time, but are a pleasure to deal with.

28 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely Impressed

Device:Google Pixel 4
Symptoms: completely dead and wouldn't charge
I was asked by a friend living abroad to get the phone repaired as there was no support where he was living.
The authorised Google service company in the UK were unable to help (they had to use original parts and Google were no longer supplying) and could only suggest taking it to a local shop. After a quick bit of research I decided on fonedoctors - their excellent reviews and easy accessibility made it an easy choice. They tried extremely hard to fix the phone, communications were clear and timely, and their "NO FIX, NO FEE" policy is unsurpassed. Ultimately, the phone was too far gone to be repaired economically (dead processesor) but I have absolutely no reservations in recommending fonedoctors.

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definite recommendation!

Nothing but good things to say about Fone Doctors! Efficient and professional repair services with a friendly smile! Thoroughly recommend these guys.

19 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service even if they couldn't fix it.

I sent them my Pixel 4a that went into the sea. It'd been through the normal, shutdown and rice for a while I got back to shore, but with water in the lens I was never hopeful.
Still they gave me advice to try before I sent it in and then took it on and came back with a quote to get it fixed and working despite the clear damage they found. As it was, I couldn't justify the cost (which was fair) and so they arranged to dispose of the phone and didn't charge a penny for their time and efforts.

Would recommend again to friends and family - or to you. I guess they are most value if you're in london and can drop it in, but I sent it and it arrived just fine.

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phoned the Tuesday

Phoned the Tuesday, can you my office Wednesday morning. New battery fixed in my phone battery, in my reception took 15 minutes. Brilliant great service, great value and will stop charging my phone overnight. Would recommend

16 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service from Faisal at…

Amazing customer service from Faisal at the London Bridge branch. Couldn't ask for a better service, quick, professional and friendly. The phone looks better than ever. Tom kept me updated and was very efficient and thanks to Bailey & Sohaib for such a good job on the phone. If I drop it again I will defo be back. No 1 company for fixes in my view. (I asked for their names as I was that impressed)

24 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and people!

I had a great experience with the Fone Doctors. My phone had unexpectedly died without it being backed up, I took it to the Apple Store and they couldn’t restart the phone. I decided to take it to the Fone Doctors at their London Bridge shop, they were kind, nice and efficient and gave me a number of options on what I could do depending on the extent of the damage. They called back two days later with the result and I was able to pick the phone up later that day.
I would 100% use Fone Doctors again, kind, knowledgeable, efficient.
Thank you Fone Doctors!

18 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

fone doctors

I bought a phone through ebay, which has arrived chipped on the edge. I work close to Fone Doctors, so I asked them on the phone if they can help me. The phone was gone with Bailey and I was worried if I will ever see it again, but in 3 hours it came back and a case as a present. So nice and efficient service. Thank you guys.

13 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional

Very professional, great staff, quick turnaround, surprisingly for a company they don’t try to rip you off and offer you if possible the most cost effective repair first, doesn’t use cheap sh…. materials Like a lot of these phone repair companies, would I use again ? Definitely, absolutely brilliant

12 de enero de 2022
Valorada con 5 estrellas sobre 5

The team were fantastic and quick

The team were fantastic and quick. They kept me updated on their progress and slotted me in the same day. They were polite and the phone is better than ever. I am really grateful to them for their amazing work. I also really appreciated the choco bar at the end!! Amazing service. I highly recommend these guys!

14 de diciembre de 2021

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