My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Ver más
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Consulta las opiniones de los clientes
Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Ver más
On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Ver más
I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Ver más
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Información sobre la empresa
Escrito por la empresa
Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.
Información de contacto
Unit 4, Pinnacle House, 260 Old Oak Common Ln, NW10 6DX, London, Reino Unido
- 02030267470
- contact@foodhak.com
- foodhak.com
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No ha contestado las opiniones negativas
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De Chili is wel oké mag wel een stuk…
De Chili is wel oké mag wel een stuk minder zoet! Is net alsof je een pak suikerklontjes aan het weghakken bent.
Really loved the Protein crackers &…
Really loved the Protein crackers & biscuits. Quick delivery. Definitely ordering again 😊
Disappointing Ordering Experience
I put enough items in the cart for free shipping and every time I went to check out, it added on £10 for shipping. Have been unable to contact gfb to help!
No order, no customer service
On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit.
The rescheduled order never showed up. I chased and was promised it would be sent out again that week. I waited in all day for a second time, only for the order not to show up.
Now, they aren't even bothering to answer emails. I've given up hope of my first order, cancelled my subscription and asked for a refund and still - radio silence.
Really really really poor. It is never OK to ignore customers when you've breached your contract with them.
Exceeded my expectations!
My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed all the packs in the snack bundle. I will be reordering
Still waiting for delivery
Been asked to review however I am 11 days in and still waiting for my order .
Apparently there has been unexpected issues/delays so asking me to review the products isn’t something I can do at this moment .
Really really bad food
Really really bad food. Not a Hak at all more like a lack. Of taste. Poorly made, terrible thick plastic and containers. Leaking and taste of bland and below par.
Whole cloves in the granola
Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to look into it…but the replacement also contained whole cloves. The ingredients, as you might expect, only contains clove powder. Whole cloves are not meant to be eaten like this.
Excellent health food products
Excellent health food products, delivery and discounts.
Food is very tasty and filling
Food is very tasty and filling. I’m getting the results that I’d hoped for. Thank you “food hak”
Really nice crackers and easy to order…
Really nice crackers and easy to order them
Food is a bit hit and miss...
Food is a bit hit and miss.... some taste great, others are either too wet in consistency and others too spicy...
All of the meals were ridiculously tasty
All of the meals were ridiculously tasty, by far the best prepared meal thingy I have ever tried; controlled portions of real food. Even the kale and spirulina was tasty.
I ended up cancelling my subscription, but that is because it is all so fresh and I am far too busy and incompetent to eat three fresh and healthy meals a day - but that is 100% on me - as soon as this absurd project at work is over, I will be coming back.
I thought I'd mention this because, unlike the 1* reviews I've seen, the Cancel Subsription was the easiest on-line cancellation I have ever done - one click, and no jumping through hoops, and that Reactivate button is now there, waiting for me.
And their customer service was so helpful, when I wanted to postpone my box until after Easter.
Just lovely, all around, but we are not currently a match; I will be back.
Loved all my fodhak
Loved all my fodhak, absolutely delicious, only bad part was that it arrived in a massive box and it could of been half the size. I really liked the chocolate one,
Scam!
Scam!
DO NOT SIGN UP FOT IT!!
THEY DONT ALLOW YOU YO CANCEL YOUR SUBSCRIPTIONS!! YOULL HAVE TO CHANGE YOUR BANK CARD TO GET OUT OF THIS SCAM HELL!
I emailed them asking to cancel subscription.
I tried their website to do that which didn't worked.
No way to opt out no matter what.
Now 8 have to keep my card "temporary blocked" and yet for 2 days I unblocked it. They charged me.
I need refund. But they just ignore you.
I will be reporting them to relevant authorities and contact my bank regarding it but just beware most SCUMMY SCAMS.
They do send you some bullshit low quality crap calling it a good/meal, but fact they refuse your cancellation is main issue.
And to be honest. Meals they charge 8-9, is same exact you can get ready meals in Tesco for 3-5 AT BEST. I personally think Tesco cheapest ready meals better quality too so...
Poor delivery and customer service
Although there products are nice and tasty their delivery is rubbish as my box on more than one occasion has been returned to them and not delivered. I also struggled to reach them and get a refund. Wouldn’t risk again as the hassle is not worth it sadly.
Excellent food. Customer service not so great…
The food is excellent and the vegan weight loss diet really does work. However, I had issues with delivery twice, neither of which were Foodhak's fault, one of which was DPD's fault, who contacted me to tell me to contact Foodhak, which was annoying as it feels like they should inform Foodhak and FoodHak should reach out as part of their customer service. Contacting Foodhak to try to sort this out was difficult, responses were slow and when they did respond they misunderstood.
I am still awaiting my fourth box, which should have been delivered today - and there is no show or indication it is coming, so I will have to chase again.
Even so, having done it a week and off a week due to no show x3, I have lost a whole stone without ever feeling hungry and loving every mouthful!
Imagine how good this experience might have been if I got all 4 boxes consecutively.
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