Forever Moissanite Opiniones 

255
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The engagement ring is absolutely gorgeous. It is even more beautiful in person. We also love the matching wedding band we purchased. Overall, really love the products, and they have great customer se... Ver más

Valorada con 5 estrellas sobre 5

We purchased a 1.75 princess cut with diamonds on the side. The Ring is absolutely gorgeous. It is even more beautiful in person. We received an amazing deal on Black Friday. Most importantly the c... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The ring did not look anything like the picture. It looked like I purchased it from the dollar store. It also appeared that it was a generic ring that they just welded pieces on it. The center stone h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Words cannot describe how awesome the Forever Moisanitte company is. I was like most, completely skeptical of ordering online but the customer service and reviews made my decision easier. The ring cam... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Premium Moissanite Engagement & Wedding Rings At Forever Moissanite, we specialize in handcrafted moissanite engagement rings and wedding bands made with the highest quality 14K and 18K gold or platinum. Our rings are ethically crafted to reflect timeless elegance, offering a luxurious look at a fraction of the cost of diamonds. Based in the USA, we deliver fast FedEx shipping, a 30-day free return policy, and full customization options – whether you're modifying an existing design or creating a completely new ring from scratch. We offer all popular stone cuts, including round, oval, emerald, cushion, radiant, and the newly added marquise cut, featured in modern two-tone gold designs.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(255)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Updated: Professional and fast resolution!

Updating this review from 1 to 5 stars because the team responded right away to my concern. It was all a misunderstanding. The ring is back on my wife's finger and she couldn't be happier. Thank you SO much to the Forever Moissanite team for helping sort all this out. I highly recommend Forever Moissanite given how quickly and professionally they handled this issue. We will be buying our wedding bands from them soon!

----- Archived----
I purchased a beautiful engagement ring item #2395 May 31,2023. In Jan 2024, my wife noticed one of the small stones was missing in the band so we mailed it back for repair March 22, 2024. It was marked as delivered on April 9, 2024.

I have sent over 5 emails and called the company multiple times leaving voicemails. I even reached out on WhatsApp and still no update on when the ring will be repaired and returned to us. My wife is devastated because she really loved her ring and was reluctant to even send it for repair. At this point I’m worried it will never be returned to us and I feel terrible for insisting she allow me to send it off.

For jewelry that is so important a symbol in a person’s life they really need a better customer support department. I’m leaving this review because Trust pilot says they respond in less than 1 week- better than I’ve been able to achieve so far. If they contact us and give us an update I’ll update this review to a more positive one. To be continued…

15 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worth the wait!

Customer service was excellent with prompt responses to all my questions. Shipping took a bit longer than expected but my ring was worth the wait! Very beautiful and looks even better than my natural diamonds!

27 de marzo de 2024
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Respuesta de Forever Moissanite

Hi Melissa,

We're over the moon to hear that you had a remarkable experience with our customer service team! 🌟 Your patience means the world to us, especially with the shipping delay you faced.
We deeply appreciate your understanding and are thrilled to hear that your ring has exceeded expectations, shining even brighter than natural diamonds. 💍✨ Each piece is crafted with care, and it's heartwarming to know that the final result has brought you joy.
Thank you for being a valued part of our community. We can't wait to serve you again in the future – perhaps with speedier delivery next time!

Warmest regards,

Forever Moissanite Customer Happiness Team

Valorada con 5 estrellas sobre 5

"An Unforgettable Symbol of Love: Personalized Wedding Set with a Red Ruby Eternity Ring"

I recently had the pleasure of designing and purchasing a personalized wedding set with a red ruby eternity ring, and I must say, I am absolutely thrilled with my purchase. Liam guided us through the entire process, from the initial design consultation to the final product, was seamless and exceeded all of my expectations. Thank you Liam!

The wedding set itself is a true work of art. The engagement ring is simply breathtaking, with its intricate detailing and stunning diamond at the center. The craftsmanship is impeccable, and every time I look at it, I am reminded of the love and commitment it represents.

What sets this wedding set apart is the inclusion of the red ruby eternity ring. As my fiancé is a firefighter, I wanted a symbol that would honor his bravery and dedication. The red ruby, with its vibrant color, serves as a constant reminder of his selflessness and the sacrifices he makes to keep our community safe. It is a beautiful and meaningful addition to the set.

Not only is the design of the wedding set and red ruby eternity ring exceptional, but the customer service I received throughout the entire process was outstanding. The jeweler took the time to listen to my vision and preferences, ensuring that the final product was exactly what I had envisioned. They were professional, knowledgeable, and truly went above and beyond to make the experience unforgettable.

I cannot recommend this personalized wedding set enough. It is a true testament to the love and commitment shared between my fiancé and me. The craftsmanship, attention to detail, and sentimental value make it a truly cherished piece that will be treasured for generations to come. If you are looking for a unique and meaningful symbol of love, Forever Moissanite is the perfect choice.

7 de marzo de 2024
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Respuesta de Forever Moissanite

Dear Monica,

Thank you so much for your wonderful review and for sharing your experience with us! We are thrilled to hear that your personalized wedding set with the red ruby eternity ring has brought you such joy and satisfaction.

It was truly our pleasure to work alongside you to create a piece that not only reflects the beauty and strength of your love but also honors the commendable bravery of your fiancé. It’s heartwarming to know that the vibrant red ruby serves as a meaningful symbol of his dedication as a firefighter.

We’re proud that our team, particularly Liam, provided you with a seamless and comprehensive service that exceeded your expectations. At Forever Moissanite, we believe in creating exceptional experiences for our clients, something that complements the exquisiteness of our craftsmanship.

Your satisfaction is what inspires us, and feedback like yours fuels our passion for excellence in both our products and customer service. We are delighted to have been a part of your special journey and are pleased that the wedding set will be a treasured heirloom for years to come.

We truly appreciate your recommendation and look forward to the opportunity to serve you again. From all of us here at Forever Moissanite, we wish you and your fiancé a lifetime of happiness and love.

Warmest regards,

Forever Moissanite

Valorada con 5 estrellas sobre 5

Customer service was amazing!!

Customer service was amazing!!

18 de enero de 2024
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Respuesta de Forever Moissanite

Hello and thank you so much for your kind words! 🌟 We're thrilled to hear that you had a fantastic experience with our customer service team. Your amazing review means the world to us and inspires us to uphold our high standards of service.

Valorada con 5 estrellas sobre 5

Good quality!

Shipping was pretty quick and every time I asked a question they responded quickly! Quality is amazing as well!

28 de febrero de 2024
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Respuesta de Forever Moissanite

We're thrilled to hear that you had a positive experience with our service! 🎉 Fast shipping and responsive customer care are top priorities for us, and we’re glad they stood out to you. Plus, knowing that you're impressed with the quality truly makes our day. Thank you for sharing your feedback.

Valorada con 5 estrellas sobre 5

Well this is a big deal for me

Well this is a big deal for me. This is the first time I've thought about proposing in 17 years, after my divorce. This is a special ring, unique, and means more than just plain diamonds. Thank you for making it perfect.

20 de febrero de 2024
Logotipo de Forever Moissanite

Respuesta de Forever Moissanite

Firstly, we want to extend our warmest congratulations on this new chapter in your life! 💍 It is an incredible honor to have been a part of such a significant moment, and we are thrilled to hear that the ring we crafted has met the profound meaning of this occasion for you.
Your heartfelt feedback has truly brightened our day! Thank you for sharing your experience and for trusting us with such a personal and important piece.

We wish you and your partner every happiness for the future. Should you need any more support or another special piece to commemorate upcoming moments, please know that we are here for you.

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