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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Formkraft's Merchandise Team has been extremely helpful. I ordered some travel mugs and stainless steel water bottles for our Students' Union Shop and they made the whole process seamless. The period... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No matter the request, small low value order or major project, the team at Formkraft are always up for it. Able to work to budget or to propose multiple options at different price points when the bri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our account manager James Booth has been fantastic and we have worked alongside him for some time. He is always lovely to talk to, quick at responses and can guide and advise whenever we have questio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic customer service, speaking to a real person who is friendly and welcoming. Actioned order within 10 minutes of the phone call, and the delivery arrived within 2 days of our phone call. I d... Ver más

Información sobre la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have been using Formkraft for years…

We have been using Formkraft for years for all of our stationery needs, and they have always been very good at keeping us informed and answering any queries.
Harriet is our account manager and is always friendly and quick to respond

11 de octubre de 2022
Opinión espontánea
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Respuesta de Formkraft

Gemma,

We really appreciate your comments and positive review. I will pass on your feedback to Harriet who will be pleased with your review.

Hope you have a lovely weekend!

Thanks

Catherine

Valorada con 5 estrellas sobre 5

Best service from Michael!

I cannot recommend Michael enough; he has the patience of a saint and has truly gone above and beyond in order to provide me with the best service. Such a friendly, approachable and lovable guy! He is an exemplary asset to the company!

10 de octubre de 2022
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Respuesta de Formkraft

Hi Maria,

I fully agree, Michael has a lovely way about him and he will be really happy with your glowing review.

I will pass on your comments to Michael and we look forward to working with you!

Catherine

Valorada con 5 estrellas sobre 5

Highly recommend

I have worked with Formkraft for around 10 years. Their pricing is very competitive and Harriet our Account Manager is very knowledgably and gets back to us very quickly. Nothing is too small.

7 de octubre de 2022
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Respuesta de Formkraft

Hi Kerry,

Harriet will be really pleased with your review, thank-you for taking the time to complete!

We really value your custom and look forward to continuing to work with you for another 10 years.

Catherine

Valorada con 5 estrellas sobre 5

Excellent customer service

Andrew was very helpful from the start right through until putting the order through. Andrew especially helped with delivery times with a tight timeframe.

6 de octubre de 2022
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Respuesta de Formkraft

Hi Dannil,

Thank-you for taking time out to complete a review for Andrew. It is always great to get positive feedback.

Hope you have a lovely evening!

Catherine

Valorada con 5 estrellas sobre 5

Formkraft workwear order

I contacted Formkraft regarding some new workwear for our team. I was contacted by Jenny Higgins who was able to help with the style, design, sizing and logo's. We were then sent some different sizes for us to try as this had to be something that fitted in with a team of 6.
After we agreed on the style and sizing Jenny was able to put through our order quickly and with no issues.
I was contacted at every step to make sure we were happy with our order.
A huge thank you to Jenny and her team at Formkraft for her help and support with our order, we would use Formkraft in the future and would recommend them to any other business.

5 de octubre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Graeme,

Jenny and the team will be thrilled with your positive review and feedback.

Jenny is a real asset to the team and her customers!

Hope you have a great day and we look forward to continuing to work with you on future projects!

Catherine

Valorada con 5 estrellas sobre 5

Since starting using formkraft

Since starting using formkraft, I build a good relationship with Diane who deal with our account.
She is very friendly, helpful, kind and down to earth.
Anything and everything I asked for she is always find a solution and she will always get back to me, if she can’t give me the answer straight away.
Diane does give a call at least every three weeks, if I haven’t called her by then, to make sure if ok with the office stocks, this is very helpful as I tend to lost track of time.
Diane has a excellent communication and I’m always get a very good service.

24 de agosto de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Glo,

Thank-you for your review!

Diane will be really pleased with you kind and thoughtful comments!

Diane has developed really strong relationships with her customers and really values their custom.

I will pass on your feedback to Diane and the team and we look forward to continuing to work with you in the future.

Catherine

Valorada con 5 estrellas sobre 5

Very prompt delivery prices very…

Very prompt delivery prices very reasonable. Diane was also very professional also very helpful. Keep up the good work.

4 de octubre de 2022
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Respuesta de Formkraft

Hi Darren,

Many thanks for your five star review. Diane will be thrilled with your comments.

Hope you have a great day!

Catherine

Valorada con 5 estrellas sobre 5

very supportive

James and the team is very supportive and collaborate well with us. Thank you for all the support.

K.S

3 de octubre de 2022
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Respuesta de Formkraft

Hi Khraisri,

It is always rewarding to get a five star review.

James and the team will be really pleased with your comments!

We look forward to continuing to support you.

Hope you have a great day!

Catherine

Valorada con 5 estrellas sobre 5

Dianne always handles our orders…

Dianne always handles our orders efficiently and usually delivery is 1-2 days.

29 de septiembre de 2022
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Respuesta de Formkraft

Hi Steve,

Diane will be thrilled with your feedback and positive review!

Thank-you for taking time to give us your comments.

Hope you have a relaxing evening and positive week!

Catherine

Valorada con 5 estrellas sobre 5

Very quick response time

Very quick response time. Great account manager.

20 de septiembre de 2022
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Respuesta de Formkraft

Hi Beth,

Many thanks for your five star review!

It is always great to get such positive comments.

Catherine

Valorada con 5 estrellas sobre 5

Reliable, dependable quality company

Formkraft are always great with our company. Great product, swift replies to questions and the delivery times fantastic! Our go-to company

26 de septiembre de 2022
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Respuesta de Formkraft

Hi Lea,

Many thanks for your five star review and we are really pleased you are happy with our services and products.

Hope you have an enjoyable evening and week ahead.

Catherine

Valorada con 5 estrellas sobre 5

wow what a service

wow what a service , i ordered at the last minute and within a week my goods were personalized and delivered to my in a week. Will definitely be using them again... so impressed, great goods

30 de septiembre de 2022
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Respuesta de Formkraft

Hi Nazneen,

Thank-you for leaving us such a glowing review! Looking forward to working with you in the future!

Hope you have a great week!

Catherine

Valorada con 5 estrellas sobre 5

Consistently reliable and great quality supplies.

A great service from Formkraft every time. We use them for regular supplies of educational/recreational materials and delivery is always quick. Communication is consistently great and very professional. Thanks!

30 de agosto de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Ben,

Hope you are having a great day!

Thank-you for your wonderful review! Service and communication are really important to us and it is really rewarding to get such great feedback!

Catherine

Valorada con 5 estrellas sobre 5

An excellent, reliable company to work with

I have worked with formkraft for a number of years now and Andy Peters has been my contact. He is always very quick to respond and offers really helpful ideas and advice on products we are looking at. The range of products Andy offers is fantastic and any orders we have made have been delivered promptly and well packaged. I would not hesitate to recommend them.

29 de septiembre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Emma,

Andy is a great asset to the team and his customers and he will be really happy with your fantastic comments.

Thank-you!

Catherine

Valorada con 5 estrellas sobre 5

Helpful and professional team

I have been working with our Account Mgr, Harriet Newton @Formkraft to supply our roller banners for our annual Gang Show. Very professional company and staff I have dealt with with competitive costs too. Very pleased with everything.

28 de septiembre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Rod,

Many thanks for your five star review!

Harriet is real asset to the team and prides herself on giving great service to her customers, so she will be thrilled with your comments!

Catherine

Valorada con 5 estrellas sobre 5

Great communication and quick delivery

Great communication and quick delivery. Thank you

29 de septiembre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Alison,

Thank-you for your five star review - it is great to know you are happy with our service!

Enjoy the rest of your day!

Catherine

Valorada con 5 estrellas sobre 5

Definitely recommend Formkraft

A last minute order which was met, agreed and delivered in time - fantastic product and workmanship - definitely recommend Formkraft for their quality products

23 de septiembre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Sima.

Quality and service is really important to us, so it is great to hear your comments!

Enjoy the rest of your day!

Catherine

Valorada con 5 estrellas sobre 5

Spoke to Craig about ordering the…

Spoke to Craig about ordering the products that we wanted, the order was placed very quickly and it arrived with us at costcutter within 24 hours.
Couldn’t ask for a better service and company to work with.

13 de julio de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Max,

Craig is a great member of the team and he will be thrilled you have taken the time to leave us such a positive review!

Thank-you for taking the time to leave us your feedback!

Hope you have a great evening.

Catherine

Valorada con 5 estrellas sobre 5

Professional

Professional, quick service.
Very good quality.
100% recommending

26 de septiembre de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Aniko,

Thank-you for your five star review!

Quality and service are at the heart of our approach - so it is great to get such good feedback!

Have a lovely evening!

Catherine


Valorada con 5 estrellas sobre 5

I have been very happy with the service…

I have been very happy with the service provided by Formkraft - good products and speedy delivery.
Customer Services is excellent and James Booth our account manager keeps us informed and is very helpful with any queries

30 de agosto de 2022
Opinión espontánea
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Respuesta de Formkraft

Dear Valued Customer,

We are thrilled you are happy with our service. James is an excellent account manager and he will be pleased with your comments.

Thank-you for taking the time to give us a review!

Have a great day!

Catherine

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