Formula Escapes Opiniones 

289
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited the Madrid Gp with my 2 sons with Formula Escapes. There on site representives where first class with pick ups to and from the airport and from the hotel to to the track. They where very... Ver más

Valorada con 5 estrellas sobre 5

From booking with Formula Escapes, flights, hotel and circuit, everything was arranged we didn't really have to do anything except turn up. A few hiccups being a new circuit and a boring race. This wa... Ver más

Valorada con 4 estrellas sobre 5

Good hotel in central Milan, no problem with transfer from airport to hotel or hotel to monza circuit on both days. Quite a long walk in the heat to and from the circuit to the buses. Transfer... Ver más

Valorada con 5 estrellas sobre 5

From initial enquiries, through to the race weekend, all transfers from airport and hotel to track were well organised,all staff very helpful and always available. Would highly recommend them for F1... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. Agencia de viajes

Escrito por la empresa

F1 Travel specialist offering bespoke travel and tours to Formula 1 events worldwide. Our packages include Flights, Hotels, Admission tickets and ATOL protection as standard.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,6

Todas las opiniones

(289)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent trip to Suzuka

Excellent trip to Suzuka. This was an F1 experience with a 14 dray tour of Japan. Very well organised and economically priced. Operators had lots of useful information and were very warm and friendly. All details were attended to. They clearly know their F1 very well. Would highly recommend.

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Family trip to Bahrain GP

Just returned from Bahrain our first overseas trip to a GP. The whole family had an amazing time. Our entire trip was extremely well organised from beginning to end. Thank you Chris, Rachel and Dan for making everything run so well in Bahrain. Thanks also to Neil for all his help and advice when booking. We will definitely be booking another trip with Formula Escapes.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bahrain Grand Prix

First overseas trip to a grand prix with Formula Escapes. Excellent organisation throughout the trip. They make attending a grand prix easy and stress free. The circuit facilities were good and the turn one seats were excellent – some great action throughout the weekend from F1, F2 and F3. Very likely to use Formula Escapes again and would highly recommend them.

13 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic team at Formula Escapes

Fantastic team at Formula Escapes. Just got back from Bahrain F1. Neil arranged everything regarding the booking and grandstand seats to all the transfers that you need so you don't have to sort anything. Dan, Rachel and Chris are around at all times with you in situ to help with any queries or questions you have any. Will definitely book with these guys again. Superb service by all. Thanks for a great experience.

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow wow wow…

Another F1 with Formula Escapes and another set of memories we will cherish for life.
Bahrain,
From start to finish we were looked after, On arrival at the airport we were greeted by Dan, he makes everyone feel so welcome. Met at the hotel by Chris and Rachel, who can never do enough for you.
Transfers to and from the circuit everyday were seamless. Updated via a WhatsApp group, make things so easy. Our seats in the main straight grandstand were perfect along with a few cheeky Hospitality Upgrades in The Dome and Champs Club to top it off.
You guys are what make our trips the very best.
We are looking forward to Abu Dhabi in December and Spa in 2026 along with many many more.
Thank you to everyone who make this company more than just a company,
Here’s to more memories with you

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Third trip with these guys. Absolutely faultless. Already enquired about Bahrain next year before we even left. Highly recommended.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bahrain 2025 Family Trip

Just returned home after the Bahrain 2025 GP, a fantastic service from start to finish. Neil first sorted my booking and Sam also dealt with queries for me along the way with the booking process. We were met at Bahrain airport by Dan, great transport services organised by Formula Escapes between the airport and to and from the track. Both Chris and Rachel were then available to meet everyone at the hotel. The trip was well organised, group WhatsApp with updates and friendly group competitions along the way. This is our third F1 trip but first with Formula Escapes and we would most definitely use them again. Thanks for making our Bahrain GP a great trip.

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Just got back from our first GP with formula escapes. Spent the last 6 days in Bahrain. Everything was organised seamlessly. The guys are always there to help but are not pushy or in your faces with upselling like a lot of company’s are. The brilliant organisation took the stress out of everything. We had a fantastic time. Thank you

11 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Formula Escapes = The Winning Formula …

We’ve just come back from the Bahrain GP with Formula Escapes and can’t for the team or the service. This was our first F1 race and couldn’t have picked a better package. We’ll definitely use Formula Escapes again for any future trips.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t fault it hotel great location…

Can’t fault it hotel great location good not far to track all the organisers where great very helpful and friendly transfers to and from track overall a very good experience and will be looking at booking another soon

11 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Japan Grand Prix

A nother great trip with Fourmula Escapes to Japan Chris and Nik are great hosts had a fab time everything was run smoothly on all the trips had great seats at the track couldn’t have gone any better . Looking forward to next trip with Fourmula Escapes what a great company

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking customer service

At first glance this company seems great, I was enquiring about a trip to Monza this year and was helped by Neil. Neil was quite helpful to start with until he refused to answer my queries about extending our stay despite offering to check out alternative options so I had to chase it up, not ideal but people are busy so I understand. When he got back to me we decided to proceed with the booking, upon hearing this I was sent an email the night of and then received 4 phone calls in the space of a minute the next day, 2 text messages telling me about Neil’s WhatsApp and an email asking me if I wanted to proceed. I told Neil I was at work and would respond later but apparently that’s not good enough and was sent more emails asking if I had filled out API forms. The API form access information isn’t overly clear and I was having a few problems, when I asked Neil for a bit of help I was sent a very sarcastic email telling me to forward said email not reply to it, I had been forwarding it but was made to feel stupid due to the weird way you access the form. I again proceeded nonetheless and was sent my provisional confirmation, the seats I had requested were not in the quote so perhaps if Neil had replied to my email the next morning it would’ve been done correctly and I wouldn’t have had to chase him up again. We ultimately decided not to use formula escapes as we were offered better repayment plans with someone else, I let Neil know and thanked him for all his help to which I received an email asking for a bit of feedback as to why. When give my reason for not going with this company I received a very rude and passive aggressive response, again with things highlighted and a sentence about prices being negotiable in all caps and bold letters. I never once stated that my refusal to use this company was due to price, I knew the price before I decided to go ahead. I don’t appreciate the rude response or the fact that the managing director was cc’d on the email when he previously hadn’t been. I was nothing but polite when dealing with Neil and formula escapes but the emails I received were unnecessarily rude and I will definitely not be using this company in future nor would I recommend it to anyone. Obviously Chris the managing director has no problem with his staff speaking to potential customers like this. I now know it says in a small notes box somewhere on the quote that repayment plans are negotiable but perhaps you’d get more customers making this clearer to people at the time of enquiry or booking. I’d also recommend spelling customers names correctly in the opening email, especially when it’s provided in their email address, it’s more professional. I wouldn’t recommend this company in future. The company also flagged my email about my experience with trustpilot so it would be removed, not being able to post negative reviews about my experience seems a bit odd.

15 de febrero de 2025
Opinión espontánea
Logotipo de Formula Escapes

Respuesta de Formula Escapes

We do not tolerate any type of abuse towards our staff members.
In the interest of transparency we have included the last email thread between Neil and Nadia.
The way the email was signed off by Nadia is insulting and unnecessary.

From: Nadia
Sent: Saturday, February 15, 2025 8:05:00 pm
To: Neil Burtenshaw Neil@formulaescapes.com
Subject: Re: Your Pre-Confirmation for final checking and payment details

Hi Neil, a rather rude and passive aggressive response. I’d expect better from someone in your position. I was polite in my email and provided the feedback you asked for. Perhaps a bit of advice for yourself, responding to emails with updated quotes you offered instead of waiting for the customer to chase you down would result in more business. I’d also suggest not phoning someone 4 times in the space of a minute even after they cut off two of said calls and told you they were working to which you sent another email asking them to hurry up the process and email over information. I’d also suggest you take the time to read over emails and provide all the correct information before sending provisional confirmation emails, doesn’t look very professional when the customer is constantly having to chase you up and correct you. I also never stated I wouldn’t use your company in future but after receiving this rather rude email I definitely will not be and I will be making sure I inform others not to use your service. I have since read more in depth reviews of your business and it’s very clear you have issues with the way you run your business so I’m very glad to not be using you. I’d also recommend spelling the customers name correctly especially when it’s provided in the email address.
Oh and fuck you neil

Regards
Nadia


On 15 Feb 2025, at 18:37, Neil Burtenshaw Neil@formulaescapes.com wrote:
Hi Nadia,

We appreciate the feedback.

If I could draw your attention to your quote:

image.png

You just needed to ask and we could have looked at it for you. The same applies to Price.

If I could also make a suggestion for next time, get all that out of the way before completing booking forms.

Yours sincerely

Neil

Valorada con 5 estrellas sobre 5

Abu Dhabi 2024 was our 5th trip with…

Abu Dhabi 2024 was our 5th trip with Formula Escapes!
Each trip starts with a great booking experience with Neil who also arranges our extended holiday for us. Once there, we receive a friendly welcome from the FE team on the ground. From airport pick up and drop off, to the standard of hotel offered and circuit transfers, everything works so well. It's the personal touch from Neil, Chris, Rachel, Sam and Nik, which gives a truly enhanced experience.
Since we first used FE, the company itself and the number of guests has grown, but the first class service given has remained the same. Well done to all those involved in this friendly, professional company. See you again.

1 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an EPIC trip - Abu Dhabi

What an EPIC trip. From a really responsive and personalised booking, to great communications before the trip, to everything running like clockwork and amazing hosts. We had the best trip, met some fabulous people and made some amazing new friends. The hotel, food, transfers all great. The only downside is we had too much fun we didn’t even make it to the private beach at the hotel in Abu Dhabi.

4 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

2024 Abi Dhabi GP

We have attended the 2024 Abu Dhabi GP with formula escapes for the first, it hasn’t disappointed, in fact it’s been wonderful! The seats at the track were amazing, the transfers to and from the track seamless and the hotel just stunning. We can’t wait to book our 2025 trip you them.

5 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys are the best

These guys are the best. We’ve been to several destinations and cannot fault a thing. Nothing is too much trouble and it has such a lovely family feel about the whole package. We have made so many new friends when travelling with formula escapes.

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went to Baku with them

Went to Baku with them, very well organised. I was travelling alone but they arranged for me to meet a fellow lone traveller at the airport. Great seats for the race and hotel was good too. Neil was so friendly and knew Baku well. Will definitely travel with them again, best F1 travel company I have ever used. Highly recommended.

11 de septiembre de 2024
Opinión espontánea

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