They are very thorough and altough the process took a lot longer than anticipated the end result is solid and profound. We really appreciated the fact that this lender offers in person support and goo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Ver más
La empresa ha respondido
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Ver más
La empresa ha respondido
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Información de contacto
Reino Unido
- foundationlending.co.uk
4,0
Muy bueno
191 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always keep in contact which is all…
Always keep in contact which is all that you can ask for
30 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
This is the second time I have used…
This is the second time I have used this lender for my clients, and still impression by their common sense underwriting and smoothness of your system and processes.
31 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation is easy to deal with
Foundation is easy to deal with, personal with a flexible criteria to accommodate quirky cases.
2 de agosto de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very helpful staff
Very helpful staff, guided me through the system whilst i was keying in the application. Will surely use foundation home loans again.
25 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very quick process.
25 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
BTL remortgage
The underwriting part of the process was very good. The service level to that point was slower but I guess down to workload. If that had been better then it would have been a 5 star review.
16 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A great all round experience
A great all round experience, staff knowledgable and informative, processes very streamlined. Highly recommend
11 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
reported to FCA, awful company.
This trustpilot has fairly obviously been plastered with self made reviews from this company. Dreadful service from start to finish. Reported for fraud to financial ombudsman and will be reporting to FCA.
9 de julio de 2024
Opinión espontánea
Respuesta de Foundation
Thank you for your review and we apologise for any inconvenience caused. We are sorry to learn that you feel the service you have experienced from us does not meet the standard of service we aim to provide.
If you would like to discuss this in further detail please do not hesitate to contact us by email at customerrelations@foundationhomeloans.co.uk or alternatively call us on 0344 770 8032, weekdays 9am to 5.30pm
Keeping informed all the way
Keeping us informed of progress all the way to offer...
8 de julio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Fantastic from initially contacting the…
Fantastic from initially contacting the BDM to speaking to the underwriter.
28 de junio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A not so straight forward mortgage…
A not so straight forward mortgage application for my client was underwritten using common sense. Always easy to communicate with and would have no issues submitting further business to them.
28 de junio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
First Class Lender
I've submitted a few cases recently to FHL and each time the experience has been excellent. Great service, regular communication and most importantly working with a lender that wants to write the business. The broker desk are extremely helpful and pleasant to deal with. Will be sending more cases your way soon.
20 de junio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
great lending criteria
great lending criteria, no one else would look at this case as it had lots of quirks, very quick service from submission to processing, quick feedback, and fast turnaround to offer. The first time I have used you, but very impressed, and would use you again without hesitation
20 de junio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Flexibility when needed
I was really happy with this experience of using Foundation. The products may not be market leading but given my client's scenario, it was the best scenario and Fiona (my BDM), Keith (the National Account Manager) and the underwriters adopted a 'can do' attitude. Fiona was also on hand to provide regular updates which were very much appreciated.
27 de mayo de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
good experience with clear requirements…
good experience with clear requirements and dialogue with underwriters
13 de junio de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Introduced two Expats to FHL and the…
Introduced two Expats to FHL and the services was great with an offer in less than a month
31 de mayo de 2024
Respuesta de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.