Foundation Opiniones 

191
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They are very thorough and altough the process took a lot longer than anticipated the end result is solid and profound. We really appreciated the fact that this lender offers in person support and goo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(191)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

excellent services

14 de febrero de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

A quick turnaround on assessing…

A quick turnaround on assessing documents once the valuation was returned. The valuation took a while to get booked in but this was not down to Foundation.

24 de mayo de 2024
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Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Overall the process was very easy and…

Overall the process was very easy and stress free. Simple process for the application, underwriting was quick and the valuation came back promptly.

15 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 4 estrellas sobre 5

My first time using FHL

My first time using FHL for a client limited company BTL and despite my initial reservations everything went better than expected.

From the ease of discussing my clients specific case to ensure it fits, ability to review declined DIP (due to incorrect entries on Equifax credit file) and ability to overturn, relatively smooth application process with a user friendly system, ease of submitting associated documentation and keeping the required documentation request reasonable and not asking for the kitchen sink like some lenders.

Overall the process was very easy and stress free.

Only point stopping the 5 star is the inability to physically speak to the case handler (unless they call you) and having to wait for them to pick up your note from the online system. However this did not cause to much of a probem

22 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

easy to work with

easy to work with, clear updates and ability to speak with team, no delays with processing or decisions, overall excellent

23 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Speedy underwriting

Simple process for the application, underwriting was quick and the valuation came back promptly. Small query over the use of the property, but you listened to what I said and made a mortgage offer immediately after.

22 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

The staff here are very helpful

The staff here are very helpful. No long wait for calls to be answered and no feeling of being passed around departments - the person who answers takes ownership of each enquiry.

17 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Job well done

The process was straightforward, it was fast, uncomplicated, not excessive shopping lists and clear communication.

16 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

I believe FHL have an excellent team to…

I believe FHL have an excellent team to support brokers and getting through some tricky situations that require a certain amount of holistic and sensible approach.

1 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Great flexibility, broker support and processing time

Great flexibility, broker support and processing time. An excellent lender. Highly recommend

2 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

An understanding and personal view…

An understanding and personal view point mortgage assessment, all conducted in a timely manner.

2 de mayo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

excellent communication

excellent communication , responsive and common sense underwriting .

12 de abril de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

The best BTL and Ltd Co BTL Lender

I have placed a number of BTL and Ltd Co BTL cases with Foundation over the past couple of years and have found them to be the best lender to deal with by some distance. One one occasion, this included 14 applications in one day for a Portfolio BTL Landlord and the whole process was completed within a few hours due to the ability to 'copy' cases across for the same client. The intermediary website is excellent and the post application service is also quick and straight-forward. Rates have also been good in recent months with free valuation options. In recent months both my BDM Cheryl and UW Rob have been excellent on service and a pleasure to deal with.

10 de abril de 2024
Opinión espontánea
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Mortgage finance

Always a very good experience with Foundation. Access to and discussion with decision makers is second to none.

5 de abril de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Foundation couldn't have done more to…

Foundation couldn't have done more to get my clients mortgage to offer; always attentive and went out of their way to help out! Thank you

4 de abril de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Another good experience dealing with Foundation

Another good experience dealing with Foundation on the regulated side. Great communication from both my BDM Fiona Robertson and also the underwriter on this particular case Eleanor. Case was not straight forward but it was underwritten with a proactive point of view and such a great outcome for the client when the rest of the high street turned her down.

21 de marzo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Very quick response to changes we had…

Very quick response to changes we had to make. Sally the underwriter went out of her way to get a new offer produced which was very much appreciated

13 de marzo de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Excellent service and support

Although the application has not fit the criteria, the exception has been made. Great support and service from the underwriter Rob Dickinson and BDM Sheryl Power. Thank you :-)

29 de febrero de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Valorada con 5 estrellas sobre 5

Fantastic Service

Denise the underwriter was very personal and very human about the whole process

29 de febrero de 2024
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Respuesta de Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

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