I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and th... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Thanks to Foxtek I quickly found the replacement TV remote we needed, ordered it online on 7 June 2021 at the very reasonable price of £9.95 with free shipping and handling. It arrived safely on the... Ver más
The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to th... Ver más
Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote.... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are Foxtek, a small but motivated family-run company specialising in replacement remote controls. We believe passionately in great prices and excellent service, which is why we commit ourselves to giving you the best of both. We offer free next day delivery, 30 day returns and a full 12 month warranty on all of our products. Here at Foxtek we are dedicated to ensuring our customers have an easy, fast and positive experience with us. We are always here to help and encourage our customers to get in touch if they have any queries - our friendly customer support will always get back to you as soon as they can. We believe that not only should replacing your remote control be an easy experience, using your new remote for the first time should be too! That’s why all of our remotes instantly connect with your TV or device with no need to look through a booklet of TV codes that you need to find and enter before you can get going. The only thing our remotes require to work are two batteries, once they have been inserted you can begin using your new remote immediately.
Información de contacto
Wenlock Road 20-22, N1 7GU, London, Reino Unido
- 08712682656
- customerservice@foxtek.co.uk
- foxtek.co.uk
Never heard of Foxtek previously but would recommend to anyone.
Very speedy delivery and item works perfectly.
12 de enero de 2021
Replacement TV Remote
Quick response for replacement of remote for my TV. Very good price. No problems. It worked straight away.
8 de enero de 2021
My hand broke
My hand broke, ordered a new one online, it came by post in 3 days. Excellent
21 de diciembre de 2020
Great value remote control and it works…
Great value remote control and it works a treat
21 de diciembre de 2020
Excellent replacement for one not…
Excellent replacement for one not working properly. Speedy delivery
17 de noviembre de 2020
RMTX300E Sony remote replacement
The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to the fault and sent a replacement which currently functions as well as my previous Sony branded product. Given the price, warranty and first class customer service this is a good purchase.
5 de noviembre de 2020
Love you guys.
16 de septiembre de 2020
Opinión espontánea
Good price & good service
3 de agosto de 2020
Opinión espontánea
We bought a replacement Samsung Remote…
We bought a replacement Samsung Remote Control. It does the job but is quite flimsy, with the battery casing being unstable.
#Update#
Following my comments, Foxtek have been proactive in offering me a replacement unit, which is welcome. Thanks.
28 de julio de 2020
Opinión espontánea
Respuesta de Foxtek
Hi,
We are sorry to hear your item has arrived damaged. It doesn't happen very often but sometimes the items are damaged in transit. We would be happy to send you a replacement. Please could you contact us directly on orders@foxtek.co.uk and we will get a replacement arranged for you.
Kind regards,
Foxtek
Quick delivery which is usually good but
Quick delivery which is usually good.. if they deliver the right thing
27 de julio de 2020
Opinión espontánea
Respuesta de Foxtek
Hi,
We are sorry to hear you received the incorrect item. We don't seem to have received a message from you informing us you received the wrong item. We are only human so mistakes do happen sometimes however we would always sort issues like this out had you contacted us. Please could you contact us directly on orders@foxtek.co.uk and we will put this right for you.
Kind regards,
Foxtek
Good quality product
Good quality product.
Remote was as pictured, works perfectly.
On time delivery
27 de julio de 2020
Opinión espontánea
Great value for money
Great value for money got a replacement remote from a different site it lasted 3 weeks
2 de julio de 2020
Opinión espontánea
Rapid delivery and well priced product.
1 de junio de 2020
Opinión espontánea
Excellent service ..good comms…
Excellent service ..good comms throughout...Product, remote control, as described and works perfectly.
27 de mayo de 2020
Opinión espontánea
Replacement remote control
Arrived quickly and good price. Works great - many thanks!
27 de mayo de 2020
Opinión espontánea
The remote was fine
The remote was fine. It came with a slight defect but based on the price that was okay
25 de mayo de 2020
Opinión espontánea
Arrived quickly
25 de mayo de 2020
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.