Foxygold Opiniones 

152
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m very satisfied with FoxyGold! The customer service is excellent, and David deserves a special mention. He is always friendly, professional, and genuinely goes the extra mile to help his cust... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Poor customer service, I winning some of money and they don't want pay back , i contact with them so many times and no explanation, agents can't help me , always when I contact with agents th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Normaal geen klachten. En de klantenservice is erg fijn. Echter dit keer zwaar teleurgesteld. Via een bonus heb ik totaal 2700 euro gewonnen. Aan alle regels heb ik mij gehouden. Echter na h... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Afgelopen maand wel 6k gestort, zelden dat je boven het bedrag komt wat je gestort hebt. En als het er boven komt is het een paar tientjes. Krijg je is een keer een bonus krijg je letterlijk een paar... Ver más

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Información sobre la empresa

Escrito por la empresa

At Foxy Gold, we believe every player deserves a smooth, hassle-free experience. Whether you're cashing out your winnings or gearing up for the next big play, our lightning-fast, secure payments ensure you stay in the action. The Ultimate Gaming Expedition If you're on the hunt for thrilling games, hidden gems, and nonstop action, welcome to the adventure of a lifetime. Slots – Spin the reels on legendary treasures like Gates of Olympus, Sweet Bonanza, and Table Games – Test your skills with Blackjack, Roulette, Baccarat, and Poker. Live Casino – Enter real-time action with professional dealers in the ultimate treasure hunt. With advanced filters, both treasure-hunting pros and first-time explorers can find their perfect game in seconds.


Información de contacto

Información importante

2,8

Medio

TrustScore: 3 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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2,8

Todas las opiniones

(152)

28 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I have played and deposited for many…

I have played and deposited for many times. When i won 1400 euro so they find out some like , that i have put a bet of 5 euro which they dont have a evidence of it. They canceled my withdrawal. I think lets go together to their licenceprovider GCB and lets hurt for them. This is real cheat. We play for real money and nobody wants to burn money away.

22 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Suspekt casino, wait to play, problem whit payout/whitdrawl. and

Suspekt casino, whit to play they have problem whit payout/whitdrawl

I have played a couple of weekend on this casino, and about 2 weekend i won and wanted to get a whitdrawl of 4000€

I has doing all right, play whit my own money, i was verifyed, all was legit!

BUT they have cloesd down my account and The cant say why, i have wating for my money for 2 week, and I cannot log in

If they fix this and its just a computer problem that can be fixed, i will take down this bad rating. Let see if i get unlocked and getting my whitdraul.

20 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company out there

Worst company out there, offered me chances to win, 120 free spins plus an extra 150% so I go to claim to find they have blocked me
Thinking of taking them to court , as I can’t win, can’t claim then120 spins and loose out on the extra 150%
Must be a no win no fee solicitors out there get in touch

19 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely disgusted with this company

Absolutely disgusted with this company. I first played and won €3398 so I withdrew it completed all my checks was contacting live chat daily to be told they can't give a time frame. 5 days later! Yes 5! My withdrawal was cancelled and they took €1399 back from me and emailed and said this was bonus money and I was not allowed to withdraw that! Absolutely fumin to say the least so i now have withdrawn €2000 and of course it's still pending! They are finding every excuse in the book not to send me my withdrawal scammed at its worst! I've emailed and spoke to online chat everyday and nobody is any help everyone just keeps passing the book and when I ask to speak to a manager they tell me there's not one available! What kind of site does not have a manager! If i could give this any less stars I would im disgusted at how I've been treated.

I will of course update as we go through the process of me not getting my withdrawal!

13 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

Hi Liam, i was able to locate your account and as indicated in our correspondence, there have been several bets that exceeded the €5 threshold.

Our terms state, 'There is a maximum bet amount per round using Bonus Funds equal to $/€5'. Our terms and conditions are transparent and available before you choose to use any bonus on the site.

I can see that your withdrawal for your correct winnings of €2000 have been processed.

Valorada con 1 estrellas sobre 5

I won 740 euros on my first deposit and…

I won 740 euros on my first deposit and withdrew it took 3 days for them to approve withdrawal then very next day was sent an email saying they reviewed my gameplay and I was supposedly betting higher than 5 euros with bonus funds (which i wasn't and have proof ) to then be told they are cancelling my winnings so have received no funds !! They are obs conning people out of money and winnings and should be shut down immediately i will be seeking legal advice as they are stealing people's money /update I had a response and conveniently they can't find my account and haven't resolved the issue stay clear of these frauds they don't pay out when they should and deny accountability when they steal your money

12 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

Hi Carl, i was unable to locate your account but as our terms state, 'There is a maximum bet amount per round using Bonus Funds equal to $/€5'. Our terms and conditions are transparent and available before you choose to use any bonus on the site.

Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. DON NOT PAY OUT.

6 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

We're sorry to hear about your experience. I was unable to locate your account, but we want to resolve this for you as soon as possible. Can you please contact me at trustpilotsupport@foxygold.com so we can assist you further.

We appreciate your patience and look forward to helping you.

Valorada con 1 estrellas sobre 5

The worst live chat ever

This casino simply has the worst live chat ever. I inquired why I was charged 1 euro extra for my deposit, without any notice at any point during the process of depositing. First they make you wait 10 minutes and then the chat just closes without talking to someone. On my next attempt, they make me wait 20 minutes before connecting, next they don't want to admit their mistakes and keep repeating the same bullshit over and over. In the end they simply say that the conversation is going in circles, which is what they are doing by ignoring the issue, and they close the chat, so I have to start all over again.

7 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

Hi wolf,

I can confirm that we do not have any fees when depositing and withdrawing at FoxyGold. We're sorry to hear about your experience. I was unable to locate your account, would like to support you further. Can you please contact me at trustpilotsupport@foxygold.com so we can assist you further.

We appreciate your patience and look forward to helping you.

Valorada con 1 estrellas sobre 5

Scam scam scam

Scam scam scam

7 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

Hi, we apologise if you had a poor experience.. Please contact our support team so we can address any issue you have experienced.

Thanks

Valorada con 1 estrellas sobre 5

This company are not paying my win out

This company are not paying my win out, i wagered my bonus money and deposit money, i tried to withdraw the money to my bank, and waited 3 days, they said its not possible, then i tried to withdraw my money to my crypto wallet, waited 3 days and now they stole my money $296 dollar is ghone, and i did not recieve anything, to all new commers this company is a huge scam organisation, i will delete this message if i receive the money into my bank or crypto wallet if not, i will warn all newcomers dont deposit any money to this scammers.!

6 de marzo de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

We're sorry to hear about your experience. I was unable to locate your account, but we want to resolve this for you as soon as possible. Please contact our support team at trustpilotsupport@foxygold.com so we can assist you further.

We appreciate your patience and look forward to helping you.

Valorada con 1 estrellas sobre 5

Scam Website

Scam Website deposited money will not be credited. It’s been two weeks my deposit amount was not credited to the account or refunded, stay away!

23 de febrero de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

We're sorry to hear about your experience. I was unable to locate your account, but we want to resolve this for you as soon as possible. Please contact our support team at support@foxygold.com, and they will assist you in resolving this issue.

We appreciate your patience and look forward to helping you.

Valorada con 1 estrellas sobre 5

This website is a scam

This website is a scam. I deposited minimal money to see if they are legit and if I will get the bonus they promised. It’s been two weeks My deposited amount was also not credited to the account Scam website, stay away!

23 de febrero de 2025
Opinión espontánea
Logotipo de Foxygold

Respuesta de Foxygold

I have located your account and can confirm that none of your deposits have been successful, and we have not received any funds on our end.

If you believe there is an issue with your transaction, please reach out to our support team at support@foxygold.com, and we will be happy to assist you in resolving this matter.

We appreciate your patience and look forward to helping you.

The FoxyGold Team

Valorada con 1 estrellas sobre 5

Avoid avoid avoid!

Avoid avoid avoid!!
This is not a proper casino and just a scamming site which will allow you to play first deposit, then your second deposit will not show up in your account, they will just steal it!! It says allow 10 minutes for the deposit to show on your account, but that is a lie. You will never see it again. My bank is tracking them down and I will make sure they get prosecuted

28 de febrero de 2025
Opinión espontánea

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