We are missing parts for the order. We have left you six messages and several emails, but never have gotten a reply. There’s no way to get a hold of you. You get caught in your answering service machi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is the most disappointing experience I’ve ever had with a company. The customer service is non existent and no one knows where their product is to tell me about the order status. The website stat... Ver más
We were early purchasers of Frame It All’s fences and have had two years enjoying it. We have taken many pictures of our gardens. The fence is in pristine condition and provides a perfect backdrop…wit... Ver más
I had a couple of conversations with one of your employees John. He was so helpful and experienced that it made the ordering process easy. Also I found your product on the Home Depot web site,... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes
Información de contacto
375 E. Third Street, 27591, Wendell, Estados Unidos
- 800-914-9835
- support@frameitall.com
- frameitall.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 36% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service is horrible
Customer service is horrible. Dealing with this company makes your go around in circles with no resolution. They prefer to email cause they do not want to hear complaints.

Respuesta de Frame It All
It was delivered in a timely fashion
It was delivered in a timely fashion, for the most part instructions were easy to read and understand.

Respuesta de Frame It All
Found all of the replacement parts I…
Found all of the replacement parts I needed for my row cover, and they arrived quickly!

Respuesta de Frame It All
I ordered 8 packs of plugs
I ordered 8 packs of plugs, and received 8 plugs. Waiting on a response from customer service.

Respuesta de Frame It All

Respuesta de Frame It All
Great product and customer service!
Great product and customer service!
Directions could be improved a little.
But sturdy and looks amazing.

Respuesta de Frame It All
I reported and emailed pictures of 3…
I reported and emailed pictures of 3 broken stacking brackets and have not even gotten a response.
Since I can't put it together, I want to return the whole thing and get my $1400.00 back.
Support is non-existent.

Respuesta de Frame It All
Nice product.
It's very easy to put together, all the parts fit well, and I even had caps leftover, so I drilled holes and capped the joints where the fence poles go into the spikes giving it a cleaner look and keeping out snow and ice. I'll be looking forward to many years of good use.

Respuesta de Frame It All
Part of oreder was missing
Part of oreder was missing. Dealing with the AI helpline was very frustrating

Respuesta de Frame It All
Initial quality is good. Easy assembly.…
All the parts were intact and assembly was straightforward.

Respuesta de Frame It All
easy ordering and quick delivery
easy ordering and quick delivery. love using these they are easy to assemble and look great. have had these for several years and they still look new.

Respuesta de Frame It All
Terrible Company
I did not receive my full delivery and the parts that I did receive had multiple broken pieces. I tried to reach out and could not get a hold of them. They only have an AI answering their phone that does nothing for you.

Respuesta de Frame It All
Either invest in steel beds, or go with something cheaper
I purchased several beds (you have to buy several to stack if you actually want a raised bed as each side is only 5” tall) 4 years ago and I am replacing them all with the galvanized steel beds I purchased at the same time as the frame it alls that are still in perfect working condition.
The side connectors are plastic and several of them have cracked and are broken, several of the panels are bowed and warped and therefore do not keep soil in them. I purchased the cage to keep out wild rabbits and they’ve been nothing but a pain. Every season I have to purchase new zip ties to reattach the plastic sides (really zip ties at that price point?), the doors are wonky, and you can forget about reaching the back half of your 4 x 4 bed with the cage on.
I purchased the trellis which broke and destroyed one of my beds after a storm. All in all, they are a good concept but not worth the price by half. You’d be better off with a cedar bed which if you price it comes out to a lot less than these and will last you about the same timeframe, or get some galvanized beds and keep them for a decade or more.
Did you send me pictures and prices of…
Did you send me pictures and prices of your vinyl fences last month?
Fast shipping and quality materials
Fast shipping and quality materials. Received mine two days after ordering.
The shipping was fast
The shipping was fast, but the modular style is confusing. I also didn't get all of the parts, but I made do. It has a 30 year warranty, but the plastic joints won't last 30 years.
No More Squirrels Eating my Garden
I had a great experience with Frame It All. I purchased one of their animal barrier gardens, and John helped me design exactly what I was looking for. The process was easy, the quality is excellent. This past year has been my first year gardening where the squirrels didn't eat anything from my garden. Highly recommend!
Great Advice!
John Brooks asked great questions, listened closely to my unique fence needs, and provide sound advice! A super positive gentleman and outstanding service!
The team at Frame It All are very…
The team at Frame It All are very helpful, responsive and knowledgeable. I enjoy doing business with people that make the experience enjoyable.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.





