The Francis Frith Collection Opiniones 1444

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely map of our desired location extremely well packaged very happy with it absolutely perfect for the room it was bought for highly recommended

Valorada con 5 estrellas sobre 5

Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was easy from Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with

Información sobre la empresa

  1. Biblioteca de películas y fotografías
  2. Arte y antigüedades
  3. Tienda de decoración e interiorismo
  4. Tienda de mapas
  5. Tienda de grabados y letreros

Sobre The Francis Frith Collection

Escrito por la empresa

About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.

Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
 
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
 
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.

We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

It saddens me to think that people make…

It saddens me to think that people make money from our heritage like this, these photos should be available for all to see use and enjoy, without paying silly prices. it is why this country has no pride anymore. we just cant afford too!. COPYRIGHTING OUR HERITAGE IS THEFT. HANDS OFF OUR PICTURES! SIR FRITH WOULD TURN IN HIS GRAVE!

4 de abril de 2025
Opinión espontánea
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

I was sad to see your comment but suggest that you are overlooking some factors which should have a bearing on your views. We have owned this archive for the last 48 years. In that time we have taken it from a massive pile of dusty negatives and prints that were deteriorating rapidly, to a system in which they are properly filed, conserved, catalogued and made available to everyone. Since 1999 we have scanned the entire archive at a high resolution specifically to make it available to everyone via our website - the first time since Frith founded the business in 1860 that every photo has been available to browse, without charge. To reach this point we have invested several millions of pounds, mostly but not entirely funded from sale of prints, books and other products that make the photographs available to an even wider audience. The “silly prices” you refer to are what pays our staff and the overheads of storing and maintaining the archive. Failing this it would end up in a museum where those costs, and more, would be paid from taxes paid by us all. As for the copyright, every image on our site will have been subject to considerable skill and judgment provided by our staff before a print is sold and it is this work that satisfies the legal requirement for copyright, whilst also protecting our investment and ability to continue making the Collection available to all.

Valorada con 5 estrellas sobre 5

An excellent gift.

The website was excellent and I found what I wanted quite easily. My order arrived promptly and was well packaged. It was a gift for my daughter and husband on moving into their new home. It is so interesting to be aware of the history of the area; and a good talking point with friends and visitors. They love it! Thankyou.

9 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent customer service

The order was processed very quickly. The packaging was excellent. Unfortunately the photograph that I ordered was incorrectly numbered so received the wrong item I discovered when I rang the company . Having discovered the mistake their end and ordering the correct one my item arrived very guickly .So very good service .

25 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

Thank you for your feedback. We take pride in our Customer Service and always aim to resolve problems quickly.

Valorada con 5 estrellas sobre 5

A first-rate experience

A first-rate experience : The website is easy to navigate and find and design exactly what you want.

The delivery is very quick and the packaging more than adequate to ensure safe arrival.

The photograph is exactly as I wanted - delighted!

31 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

It's great to hear how pleased you are with your purchase. We hope you will return to us soon!

Valorada con 5 estrellas sobre 5

Great nostalgic prints

Website was easy to use and find the town/village required.
Lots of different choices for prints;frames,borders etc.
Once ordered ,good arrived quickly,well packaged and great quality.

28 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

Thank you, we appreciate all comments on our products and service.

Valorada con 5 estrellas sobre 5

We were thrilled with our framed photo…

We were thrilled with our framed photo of Bristol that we ordered as a present. The picture was of high-quality and we appreciated the recommendations on framing. Best of all the delivery was so quick - only 2 days after placing the order. We would not hesitate to use Francis Frith again.

20 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

We are delighted to hear that all went smoothly with your order and that it arrived quicker than expected.

Valorada con 5 estrellas sobre 5

Superb customer service and unique photo gifts

With the help of Francis Frith, I was able to find the most charming and atmospheric 1920s photo of the street where my son and his family have recently bought a Grade 2 listed cottage. The upper storey of the cottage can be clearly seen above a brick wall that is still there, with the listed pub a little way down the road, and the cathedral in the distance. They were absolutely amazed and thrilled with this special gift, which is already a treasured heirloom. The people at Francis Frith were wonderful, patiently answering my many questions and taking the greatest care to make sure everything would be exactly right. The photo arrived very quickly after I ordered it, packaged beautifully. My enormous thanks to them!

19 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

It was a pleasure to be of assistance with this special purchase!

Valorada con 5 estrellas sobre 5

Beautiful

Lovely photographs and lovely site.I bought a photograph for my mother's 80 th of Ton pentre and ,she loved it.Thank you

19 de marzo de 2025
Logotipo de The Francis Frith Collection

Respuesta de The Francis Frith Collection

We are delighted to hear that the gift was well received.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más