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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought three of these pieces as gifts, one for each of my children’s families. I think they are very attractive without bring over-emotional. I was very impressed as how quickly these personalised... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please avoid this company... its a complete scam. Ive reported them to American Express as suspicious / fraudulent for further investigation. I ordered 2 dresses and it took over a month for them... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Took a month to receive item and when it came I was shocked by the poor quality . They refuse to refund only offering credit . This company misrepresents their products, it like temu! if I wanted a c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased this personalised cushion for a friend’s ‘special milestone’ birthday and I know she will love it. My first time buying from this company and am more than happy with my purchase.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de lino textil

Escrito por la empresa

Would you like to make someone feel very special? Then you've come to the right place. Our products are the perfect gift for your loved ones. Whether it's for a special occasion or just an ordinary day, we have everything you need. We guarantee that you will only get the best that you deserve. We have poured our heart and dedication into creating that wonderful and magical moment for you, without breaking the bank.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

40 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Poor quality not as description

Took a month to receive item and when it came I was shocked by the poor quality . They refuse to refund only offering credit . This company misrepresents their products, it like temu! if I wanted a cheap dress I would have ordered of temu or shein .Dress is extremely poor quality , will just throw in the bin which is annoying at £39.99 wont be using this company again , I wish I had checked out previous reviews- be carefull with this company they cant even get my name right when emailing them ! shocking service

5 de agosto de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Michelle,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

Scam company.

The shorts took weeks to arrive. They looked nothing like the photo. They refused to give us a refund as they were a ‘sale’ item. It seems they mark them down on the site as being in the sale to avoid a refund. Please avoid.

6 de agosto de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Jill,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. THIS IS A SCAM. READ THE REVIEWS. I bought a dress which took 18 days to arrive. I ordered a size 18 but it was more like a size 8. I couldn't even get my arms into it. I contacted customer services and was contacted by them by email. Asked to send a photo of the item and the size label but there was no label! I informed them. I was told that as the dress was reduced they did not give refunds. These people are scam artists. Also I paid £44 and the dress was of very very poor quality which I would not have bought under any circumstances. I have contacted my bank and Google. This company is under investigation.

4 de agosto de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Mr Kevin,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

DO NOT Buy from this company!!!

Please avoid this company... its a complete scam. Ive reported them to American Express as suspicious / fraudulent for further investigation.
I ordered 2 dresses and it took over a month for them to "arrive".
I had notification to say they'd been delivered but no parcel was received. I checked ring doorbell for that day and absolutely no parcels arrived.
Emailed them and they can't provide photographic evidence of parcel delivery. Ive asked for a full refund and Im still waiting.
PLEASE AVOID AT ALL COSTS.

1 de agosto de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Sarah,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

I ordered a large kaftan and received a dress!

I ordered a large kaftan and received a medium dress. Not what I ordered. After sending proof of my order they then asked for photos of the incorrect item. Fair enough. But imagine being told to give away the incorrect item and buy something else with a 30% discount. Shabby service is an understatement. It’s disgraceful. The customer service team are investigating! Investigating what? They sent the wrong thing and to date I haven’t received a replacement.

18 de junio de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Christine,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

Useless

Absolute rubbish dress - arrived crumpled and damp in a tiny package & when hung up looks more like a sack than a dress.
Customer service can’t help at all - offer store refund but I wouldn’t touch them with a barge pole now.
It also took nearly 4 weeks to arrive - so even if it had been suitable it was after the funeral I purchased it for.

14 de julio de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Elizabeth,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 2 estrellas sobre 5

Delivery took forever for a cheap poor quality poorly designed and crap fitting dress

The dress took forever to come about 3 weeks which is far too long. The dress arrived and my word it is the thinnest material known to man. Completely see through. It’s also not stitched well at all. I would be better wearing a table cloth. Horrifically cheap looking and nothing how it looks in photos. The top part is somehow designed for a uni tit as it’s really tight at the side of your boobs then horrifically baggy at the cleavage area as if it’s designed for one giant tit not two. Very visible white stitching all on the outside of the dress. It really does look awful. Please do not buy from these.

4 de julio de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Bethan,

I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.

Warmest regards,

Valorada con 1 estrellas sobre 5

A door mat from Temu

Not only did it take almost 3 weeks to come and miss my friends birthday, the quality is that of what you’d expect from Temu. Most definitely not worth the money or the wait. I can see it lasting 5 minutes.

3 de marzo de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Saam,

Thank you so much for taking the time to share your review—we truly appreciate it!

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Valorada con 3 estrellas sobre 5

Time delivery took

Time delivery took.
22 days in total

27 de febrero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi Michael,

Thank you so much for taking the time to share your review—we truly appreciate it!

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Valorada con 5 estrellas sobre 5

I made a mistake on my order and it was…

I made a mistake on my order and it was fixed with a simple email, very quickly.

24 de febrero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello Steve,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 1 estrellas sobre 5

Still waiting for my order no response…

Still waiting for my order no response to my email, I won’t be using the company again and will be asking for a full refund .

7 de febrero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hi,

Thank you so much for taking the time to share your review—we truly appreciate it!

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Valorada con 5 estrellas sobre 5

This was absolutely beautiful and…

This was absolutely beautiful and overwhelming but definitely in a good way. We had our girl (dog) put to sleep on New years eve after a short, 3 month battle with cancer. This was the perfect, the most beautiful unique gift I could have hoped to give to my husband for our girl. It is very tasteful and respectful as well. I could not of imagined how beautiful this would be. Also, with the wings added, it was just perfect. We absolutely love it 🙂 Thank you so much 😊

16 de enero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello Natalie,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 5 estrellas sobre 5

Friend Cushion

Purchased this personalised cushion for a friend’s ‘special milestone’ birthday and I know she will love it. My first time buying from this company and am more than happy with my purchase.

20 de enero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello Jenny,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 5 estrellas sobre 5

Ordered a personalised doormat which…

Ordered a personalised doormat which came within two weeks which was quicker than expected. Product is good and I am pleased with it.

1 de enero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello Grenville,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 1 estrellas sobre 5

Wooden familypuzzle

The gift I gave it to very close family friend,they like it first thing they ask me the website I order the product, they really love it and I'm gonna order for my brother as well for suprise birthday gift and order more for other siblings occasions....

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm very happy amazing gyus

7 de enero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello Yordan,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 1 estrellas sobre 5

100% percent disappointed!

100% percent disappointed with the quality received compare to the quality shown in the videos and pictures advertising that wouldn’t bears. Secondly, this is clearly an automated making device as one of the names we had to use a knife to finish the cutting before we can slide it out. Also the writings are well faded so nowhere near the quality shown in the pictures and it’s just pinewood the slightest knock or ding is visible. I’m sorry guys, this is reality we have to be honest you can’t trick us with breathtakingly, beautiful videos and end up with very a disappointing product

31 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kept updated about where my order was.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello M,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Valorada con 4 estrellas sobre 5

Very much liked the product

Very much liked the product. Delivery time not great though.

2 de enero de 2025
Opinión espontánea
Logotipo de Fravra

Respuesta de Fravra

Hello My,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

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