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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I Ordered a skeleton hoodie 3 weeks ago, I just don’t understand I spent my own money, for it and I haven’t even got any updates or anything. The only one I got was saying it was shipped that was abo... Ver más

Valorada con 4 estrellas sobre 5

The hoodie I bought is very nice. It's getting harder to find hoodies that are predominantly cotton as opposed to polyester. Customer service was very friendly, helpful, and responsive. Shipping was a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I really dont know if freenewya is a scam or not i ordered a skeleton hoodie for 38.75$ 4 days ago and have yet to receive a tracking number but they did email me right when i made the purchase so id... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I received confirmation that my order was accepted and they were getting it ready. That was 20 days ago and I have yet to get any order updates. I have contacted this company 3 times on different occa... Ver más

Información sobre la empresa


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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2,6

Todas las opiniones

(29)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Order not received

I received confirmation that my order was accepted and they were getting it ready. That was 20 days ago and I have yet to get any order updates. I have contacted this company 3 times on different occasions and have yet to hear back from them. The 2 pieces of clothing that I had ordered were for a birthday present. Unfortunately this young person will not be getting the 2 items they really wanted for their birthday. I received part of my order (May 28th) since I wrote the first part of this review. I was still charge for the entire amount and have not yet received the other item. I have not had any luck with correspondence with this company. The web site has been down for a couple of weeks. Still one item short that I will probably never see.

17 de mayo de 2022
Valorada con 3 estrellas sobre 5

I Ordered a skeleton hoodie 3 weeks…

I Ordered a skeleton hoodie 3 weeks ago, I just don’t understand I spent my own money, for it and I haven’t even got any updates or anything. The only one I got was saying it was shipped that was about it, but nothing hasn’t even reached my location.
.

6 de mayo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I ordered a brown skeleton zip up 2…

I ordered a brown skeleton zip up 2 weeks ago and I still haven’t gotten an email on the tracking information, it sent me an email but the tracking kept saying pending and wouldn’t give me an estimated arrival time, I would like to know when I’ll get my order

23 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Well I ordered this article 3 weeks ago…

Well I ordered this article 3 weeks ago all I keep hearing is because of the pandemic we don’t know when we can get your package to you the tracking of the package tells me it’s somewhere but it doesn’t tell me somewhere in the world where it is and when it’s going to get here so I don’t recommend this company bad communication bad customer service

16 de abril de 2022
Valorada con 4 estrellas sobre 5

Long time to process order

It took some time to process my order even though I had already paid for the items. I emailed them and tried contacting them through the website chat and had a response after two. I changed my rating from 2 to 4 stars. Maybe they're a young company and I will be a bit more patient. Hopefully, I'll get my items soon.

30 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company

Scam company, took my money. No conformation email, no shipping or tracking information. No refund given although they promised they would. Do not buy from here.

30 de marzo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I really dont know if freenewya is a…

I really dont know if freenewya is a scam or not i ordered a skeleton hoodie for 38.75$ 4 days ago and have yet to receive a tracking number but they did email me right when i made the purchase so idk if its legit or not so yeah lol it says its under fulfillment so a response would be nice.

16 de marzo de 2022
Opinión espontánea
Logotipo de Freenewya

Respuesta de Freenewya

Hello, I am very sorry that I only reply to you now, your package has been delivered, if you have any questions about the order, please contact us at our email, this is our official email info@freenewya.com

Valorada con 5 estrellas sobre 5

Delivered quickly

My great newphew was very happy to receive his vintage Jordan Shirt! Well done.

18 de febrero de 2022
Logotipo de Freenewya

Respuesta de Freenewya

Thank you for your support of freenewya!,We will try to do better!

Valorada con 2 estrellas sobre 5

20 minutes after ordering i realized…

20 minutes after ordering i realized there was no proof of purchase or order number. And there was no email verification or phone. Watch out for scams ig

30 de enero de 2022
Opinión espontánea
Logotipo de Freenewya

Respuesta de Freenewya

Hello, if you have not received the order confirmation email, please check whether the correct email address is reserved for the order. If you have any questions about the order, you can contact us by email. This is our official email address info@freenewya.com

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