Freja Bone Broth Opiniones 

243
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pure clean very tasty and full of nutritious products! Couldnt recommend each of them enough. Some might say these are pricey but I believe to pay products %100 deserved. There is a big effort behind... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Always loved the cartons fantastic product, thought I would try the concentrated version. It's nothing like the cartons doesn't give you that warming feeling and really salty. Really gutted and does... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Me and my family have been using the chocolate, strawberry, vanilla and plain powders for over a year. The kids love their chocolate and cacao hot chocolates and I use the plain in their pancakes t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Freja Bone Broth! Well what can i say, an excellent online experience with this great company. Excellent customer support from Evie, such a wonderful and kind person. I purchased a product which if I’... Ver más

La empresa ha respondido


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 82% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(243)

135 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was drawn to Freja because of the…quality of their produce.

I was drawn to Freja because of the Nordic attitude towards producing food. Their normal food products are a quality that we would most often label organic. This is so important to me as with so many other customers as I have a very serious auto immune disease. So what I ingest matters. Now I need to praise their customer service. It is outstanding. They clearly value their customers and the importance of serving the customer as well as providing a top quality product matters to them….a lot. So yay to Freja for forcing on both the product and the customer.

12 de agosto de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi there,

Thank you so much for such a thoughtful review.

We’re really pleased our approach to sourcing and producing bone broth resonates with you and your kind words about our customer service mean a lot to the team. We’ll make sure they hear it 😌

Stuart,
Team Freja

Valorada con 3 estrellas sobre 5

I loved their unflavoured bone broth…

I loved their unflavoured bone broth shake, until I’ve found that recently, when I went to purchase more that they’ve changed the recipe! Why change something that doesn’t need to be changed because now, with the added coconut sugar, it isn’t neutral anymore! And with considerably less collagen & protein. If it ain’t broke, don’t fix it! Please change it back!

**in response to Freja’s reply, I did try what was recommended & it was terrible, not the same at all, didn’t mix as well as the original bone broth shake & so, they gave me a refund.

Thanks ☺️**

11 de agosto de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Jo,

Thank you for sharing your feedback.

We adjusted the recipe of the Plain Shake so it’s more in line with the rest of the range, but we understand that for some, the original formula was exactly what they were looking for.

If your main goal is to get the highest collagen and protein per scoop without added sweetness, our Unflavoured Bone Broth Protein is the closest match to the original Unflavoured Shake - definitely worth giving it a try 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Absolutely love their bone broths

Absolutely love their bone broths. Good ingredients, no nasties. Also, their customer service is excellent. Very happy customer

5 de agosto de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Debra,

Thanks for the lovely review - happy I could help 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Excellent customer service…

If broth is as good as company service they fully deserve their ratings! I had to change delivery address after ordering for my daughter and even though it was already en route they arranged the change with carrier.

31 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Katherine,

Thanks for the review! So pleased we could help - I hope your daughter loves the broths 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

This is a great product.

This is a great product.
The quality is superb at a reasonable price and the customer service is excellent. We are in our 70s and add bone broth for health to just about anything! Tastes delicious and doing us good.

29 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Deborah,

Thanks for the lovely review! So pleased our products are helping you feel healthy and happy 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Wonderful products and really good…

Wonderful products and really good customer service. Would have taken a star off due to having a small problem with a subscription once, but the customer service was so good I felt that they earned it back.

24 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Max,

Thanks for your great review - glad we could turn things around for you 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Freja’s customer service

Freja’s customer service, especially from Evie, has been fantastic. She’s an absolute credit to the team. Thank you so much for your help, Evie!

I love having a cup of bone broth in the morning with my breakfast—it’s warm, comforting, and a great way to start the day.

15 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi there,

Thank you very much for leaving a review! We’ll be sure to pass this on to Evie 😊

We’re so glad to hear you’re enjoying your morning broth ritual!

Thanks again!
Team Freja

Valorada con 5 estrellas sobre 5

Best decision i made

I'm a healthy conscious eater, I make my own bone broth, run & do reformer pilates. Adding the Freja smoothie to my morning routine has made the BIGGEST difference to my gut health and over all wellbeing. It has been the most significant and successful addition / change i've made. I love it, LOVE the taste and genuinely miss it when I don't have it. Don't hesitate, sign up to a subscription and get gulping. You wont regret it!!!

10 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Lucy,

Thanks so much for your lovely review. We’re so glad the shake has found its place in your morning routine.

It means a lot to hear it's become such a positive part of your day, and has made a huge difference to your gut health and overall wellbeing. Thanks again for sharing and for being part of the Freja community.

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

I love it

i love this bone broth powder....its an easy delicious way get collagen,,,very good in coffee or other milky drinks. and very pure and natural.

4 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Kiara,

Thanks for much for your review - we really appreciate the support. So pleased you're enjoying the powder 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Not only are the products fabulous

Not only are the products fabulous, the customer service is superb too.

I've been using the Bone Broth for over a year. In the run up to major surgery and recovery. It is essential for the assistance of collagen and soft tissue healing.

And, I use the chocolate protein shake on a daily basis to kick start my day with a good protein hit.

As someone who is lactose intolerant, I've searched for years for a good protein powder and I can hands down say this is the best! Whilst not as high in protein as some of the others, it is by far the tastiest chocolatey heaven! It's not grainy and it's great for my gut too.

1 de julio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Claire,

Thanks so much for your review - it means a lot.

We’re really glad our Bone Broth and Chocolate Shake have been a helpful part of your routine, especially around your surgery and recovery. So pleased you've found a dairy free protein powder that's gentle on your gut 😊

Thanks again!

Evie,
Team Freja

Valorada con 2 estrellas sobre 5

Did not enjoy product

Did not enjoy product

24 de junio de 2025
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi there,

I am sorry to hear you did not enjoy the product you tried. If you ever need help trying a different product, please reach out to our customer service team!

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Great company

Fast and efficient ordering and delivery.

Very pleasant taste and easy to mix protein shake.

24 de junio de 2025
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Michael,

Thank you for the lovely review 😌

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Freja has become a staple in my…

Freja has become a staple in my household, I introduce my boyfriend, mother, and friend to it. It’s natural ingredients have helped me live a healthy lifestyle as someone who previously struggled with gut issues I can’t express how refreshing it is to have something delicious helpful and useful that won’t upset my stomach. Their customer service is friendly helpful and answers very professional and quickly. A special thanks to Evie who helped me out with my subscription.

30 de junio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Ellen,

Thank you so much for sharing this - it means a lot!

We're thrilled to hear Freja has become a part of your routine, and that it's helping you feel your best without upsetting your gut 🙌

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Brilliant product and fadt delivery

Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

23 de junio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Lisa,

Thank you very much for the review! We're so pleased you're enjoying the products 😊

Evie,
Team Freja

Valorada con 1 estrellas sobre 5

Problems with delivery

Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

25 de junio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Emma,

Thanks for your feedback, and I’m really sorry for the delivery issues. I’ve replied to your email and arranged a replacement for you.

We know how frustrating courier delays can be and are actively reviewing our processes to improve this. Appreciate your patience and glad to hear you’re enjoying the products.

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Fast response

When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

20 de junio de 2025
Opinión espontánea
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Angela,

Thanks so much for the review!
We really appreciate you taking the time to leave a review. Hope you find something new to enjoy 😊

Evie,
Team Freja

Valorada con 5 estrellas sobre 5

Great product

25 de mayo de 2025
Logotipo de Freja Bone Broth

Respuesta de Freja Bone Broth

Hi Tatjana,

Thanks for the review! We appreciate the support 😌

Evie,
Team Freja

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más