I have used Fresher Start for End of Tenancy Cleaning twice now and both times was extremely pleased with the result. I have pets so require extra work (including steam cleaning carpets). Both times... Ver más
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Consulta las opiniones de los clientes
Mo’s team did an excellent job from start to finish. They were incredibly helpful, even moving boxes out of the way so they could clean properly, which made a big difference. They followed all instr... Ver más
La empresa ha respondido
Cleaners turned up 1 hour 30 mins late, no contact until I rang up the main switchboard, meant I had to go back at 8pm on a Sunday to sort keys. Flat was cleaned to a poor standard, lost out on our d... Ver más
La empresa ha respondido
Easy to book, great service and the flat was cleaned immaculately. No hesitation in using again in the future or referring to others. Great job done!!
La empresa ha respondido
Información sobre la empresa
- Servicios de limpieza doméstica
- Servicio de limpieza de alfombras
- Servicios de limpieza
- Servicio de limpieza de cortinas y tapicería
- Servicio de limpieza de tapicería
- Servicio de limpieza de ventanas
Escrito por la empresa
At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven cleaning solutions. Our core service is end of tenancy cleaning, designed to help tenants leave their property in excellent condition and maximise their chances of securing their full deposit. We understand the high standards expected during landlord inspections, which is why our cleaning is carried out thoroughly from top to bottom, covering every room, surface, and detail. In addition to end of tenancy cleans, we also provide deep cleaning, after builders cleaning, and specialist services such as appliance and carpet cleaning. Our experienced teams use professional-grade equipment and effective cleaning products to achieve consistent, high-standard results across all types of properties. We pride ourselves on reliability, efficiency, and attention to detail. Every job is approached with care and professionalism, ensuring that each property is cleaned to a standard that meets both customer expectations and industry requirements. Our service is designed to be convenient and stress-free, allowing our clients to focus on their move while we take care of the cleaning. At Fresher Start Ltd, customer satisfaction is at the heart of what we do. Our goal is simple: to deliver a spotless finish, a smooth experience, and a service you can rely on every time.
Información de contacto
WhatsApp: 07599 496 874, London, Reino Unido
- 020 8051 2255
- Bookings@fresherstart.co.uk
- fresherstart.co.uk
4,2
Muy bueno
325 opiniones
Ha contestado el 44% de las opiniones negativas
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Very nice - David and his team done a so delicate work
David and his team did such a good job - all surface all edges has been deeply cleaned, a lot of stains I thought would be impossible to remove has been cleaned.
Carpets deep cleaned so well, balcony has also been cleaned to a high standard. Would highly recommend David and his team!
24 de agosto de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Tiff,
Thank you so much for your fantastic review! We're delighted to hear that David and the team exceeded your expectations, tackling even the toughest stains and leaving everything spotless, including the carpets and balcony. Your recommendation means a lot to us, and we’re thrilled you were so happy with the results. We’re here whenever you need us again!
Kindest Regards,
ISSLY TASK
What an amazing team
What an amazing team. We just received the keys of our new flat and it was left to us in a disgraceful state. Thank you David for bringing it back to the original state. When I walked in After the cleaning I thought for a second I walked into the wrong flat, couldn’t recognise it. Amazing job, would definitely book this company again.
22 de agosto de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Carlo,
Thank you so much for your incredible feedback!
We're thrilled that David and the team were able to transform your new flat so thoroughly. It’s wonderful to hear that the results exceeded your expectations and gave you that "new home" feeling. Your kind words mean a lot to us, and we’d be more than happy to assist you again in the future!
Best Wishes,
ISSLY TASK
Avoid - complete sham
Very poor cleaning not an end of tenancy at all. It is surface level at best and reading the reviews depends on who you get. I booked an end of tenancy and the lady cleaned the kitchen to an acceptable standard for a one of clean not an end of tenancy. The rest of the house was poor, dusty door frames, fittings railings etc they only stayed 2 hours and over charged. The cleaner on the day apologised to me several times when I pointed out the dust and dirty areas saying her colleague was tired as had been a long day. Would not recommend and will never use again. I used fantastic cleaners for my other property - much better with the right equipment / spent over 5 hours and did a cracking job.
13 de agosto de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Hi Ishpal,
According to our records, our team cleaned your property for 3.5 hours, you also stated this in your email to us. You mentioned there were cobwebs left behind, and based on that, requested a full refund. When our colleagues asked for photographic evidence to investigate the matter further, you refused to substantiate your claims, and we instead received negative feedback.
We always strive to be fair and transparent with all of our customers. However, without supporting evidence, we are unable to proceed with any further action. Our own photos show the property was left spotless, but we are happy to discuss this matter further if additional information becomes available.
Thank you again for your feedback.
Best regards,
ISSLY TASK
Overpriced and underdelivered
Given the price for the service, I was left disappointed with the professionalism of the company. The cleaners were 2.5 hours late, which itself is disappointed, however on top of this the communication from the cleaner regarding the delay was poor and I had to keep chasing, no refund or compensation offered.
Cleaning itself was ok but took a long time and for the price I was charged for a 1 bed flat and the service I received, I would avoid using this company and look for an alternate
31 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear David,
Thank you for your feedback. We understand your frustration regarding the delay, and we sincerely apologise for the inconvenience caused. As communicated in advance, our team was delayed by 1 hour and 50 minutes on this occasion, and we kept you updated throughout the process. While we always do our best to minimise delays, we cannot guarantee exact arrival times due to the nature of our work.
We acknowledge your concerns, but unfortunately, we are unable to provide compensation for the delay, as this is in line with our policy. We appreciate your understanding and again apologise for any inconvenience.
Best regards,
ISSLY TASK
Unprofessional, bad service
The cleaners were 2 hours late, we called the company for refund or reduction of the price and they said no. They were smoking and drinking on our balcony. It also took them 5 hours to clean a 1 bed flat. I missed my train, and I had to get the keys to the landlord late at night. It was very inconvenient that I had to change my schedule thrice during the day.
The cleaners brought their kid with them, this I can understand but hoped that they told us first.
On top of this, they did not do a good job cleaning the floors or the table tops. It was very disappointing.
31 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Rachel,
Thank you for your feedback. We’ve thoroughly investigated your concerns. Based on our records, our team was delayed by 45 minutes- 1 hour and we informed you of this delay in advance. While we strive to be punctual, arrival times can sometimes vary due to the nature of the work, though we always guarantee the quality of our cleaning services.
I would like to address that the team members who attended do not have children nor do they smoke, as was mentioned in your complaint. I understand the delay was frustrating, and while we recognize your request for compensation, we are unable to provide this in this instance.
We value your understanding and appreciate your feedback.
Best regards,
ISSLY TASK
Great experience! Will use their service again in the future :)
David and his colleague did a really good job cleaning my flat!
I ordered a "moving in" cleaning service as I received a new flat with a not clean condition.
But now I feel satisfied and comfortable to move in after my flat was thoroughly cleaned :)
Communication with them has also been so easy. Sonia replied quickly via email, and David is also a really nice guy and he listened to all requests.
Would really recommend them!
28 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Dea,
Thank you for your amazing feedback! We’re so glad to hear that David and the team made your new flat feel fresh and ready for move-in. It’s wonderful that the cleaning service met your expectations, and we’re happy communication was smooth throughout the process. Sonia and David always strive to ensure a seamless experience for our clients. Your recommendation is much appreciated, and we’re here whenever you need us again!
Kindest Regards,
ISSLY TASK
Sparkling and detailed cleaning.
David is an exceptional professional cleaner and knows his trade very well. Everything he has cleaned was left in a impeccable order with all the tub's, windows and oven shiny and immaculate. I would highly recommend David’s services.
27 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Alex,
Thank you so much for your wonderful review! We're thrilled to hear that David’s expertise and attention to detail left your property looking spotless. It's great to know you were so pleased with the results, especially with the tub, windows, and oven! Your recommendation means the world to us, and we look forward to assisting you again in the future!
Best Regards,
ISSLY TASK
David was on point!
David was on point and did an amazing job. I have a one bedroom flat and required a end of tenancy clear out.
Would highly recommended and will use again in the future.
21 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Adam,
Thank you so much for your fantastic feedback! We're delighted that David provided such a great service and that everything went smoothly with your end of tenancy clean. Your recommendation means a lot to us, and we're thrilled to know you'll be using us again in the future. We’re always here to help whenever you need!
Kindest Regards,
ISSLY TASK
David and his team were excellent
David and his team were very pleasant and accommodating when cleaning my flat (I had deliveries!) and did an excellent and thorough job in all regards. Would definitely recommend them if you are looking for a deep clean!
16 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Luke,
Thank you so much for your kind words and 5-star feedback!
We're thrilled to hear that David and the team were able to provide an excellent and thorough clean, even with the added challenge of deliveries. Your recommendation means a lot to us, and we're so glad we could meet your expectations. If you ever need our services again, we’ll be more than happy to help!
Best Wishes,
ISSLY TASK
Great lads came in fully equipped With…
Great lads came in fully equipped With all the cleaning stuff and got on with the job and the end result brilliant And all short notice, thanks Lorene
9 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Thank you, Lorene! We're delighted that you were happy with our team's efficiency and the results. It's great to hear that we could meet your needs on short notice. We truly appreciate your kind words and support! We remain at your service!
Best Wishes,
ISSLY TASK
Great communication
Great communication, and very prompt.
The guys that came did an amazing job. Very happy with the work done, would definitely use Issly again.
6 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Mr Searson,
Thank you so much for your kind words and 5-star review! We're delighted to hear that you found our communication great and our service prompt. It's wonderful to know that our team did an amazing job and that you're very happy with the results. We truly appreciate your support and look forward to serving you again in the future. Thanks for choosing ISSLY!
Kindest Regards,
ISSLY TASK
David and the team were excellent 10/10
David and the team were super super friendly, helpful and did a fantastic job.
Fantastic people, would definately recommend them for more clients.
I knew I coukd trust them to do a great job. The dream team
5 de julio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Jamie,
Thank you so much for your glowing review! We’re delighted to hear that David and the team provided a fantastic experience and that their friendliness and helpfulness stood out to you. Your trust and high recommendation mean the world to us. We’re honored to be called the "dream team" and are grateful for your support. Thank you for choosing us and for sharing your positive experience!
Kindest Regards,
ISSLY TASK
AMAZING JOB!!
David and his colleague did an amazing job! We were very happy with results. I would recommend them 100%!
Thank you both!
22 de junio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Lucila,
Thank you so much for your wonderful feedback! We're thrilled to hear that David and his colleague were able to meet your expectations and more! Your 100% recommendation means a lot to us and is truly appreciated.
Thank you for choosing our services and for taking the time to share your positive experience. It was our pleasure to serve you!
Best Wishes,
ISSLY TASK
Highly recommend this company
Highly recommend this company! The process was easy from start to finish, David's team turned up early to complete the clean today, worked extremely hard and left my property gleaming. Great job, thank you.
26 de junio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Suzy,
Thank you so much for your fantastic feedback! We're delighted to hear that you found the process easy and that David's team made such a positive impression with their hard work and punctuality. Knowing that your property was left gleaming and that you're highly recommending our company means the world to us. We truly appreciate your kind words and your support. Thank you for choosing us and for taking the time to share your experience!
Best Wishes,
ISSLY TASK
Excellent work, great people!
Sam and Sonia, very professional, very polite people, Sam sorted out my patio and did the type of job that would make me highly recommend him and this company. Excellent!
21 de junio de 2024
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Bassel,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with Sam and Sonia. Your kind words about their professionalism and politeness mean a lot to us. We take great pride in our work, and it's gratifying to know that Sam's efforts on your patio met your expectations. Your high recommendation is the best compliment we could receive. Thank you for choosing our company and for taking the time to share your experience.
Kindest Regards,
ISSLY TASK
Very professional and diligent
Very professional and diligent, deep cleaned our house very well.
21 de octubre de 2023
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Jerrin,
Thank you so much for your 5-star review! We're thrilled to hear that you found our team to be professional and diligent. It's great to know that you were pleased with the deep cleaning of your house. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Best Regards,
ISSLY TASK
Fordham rd Barnet lady's that done my property were…
The lady's that done my property were amazing they went above and beyond to help clean to an very high standard total professional finish from a very hard property to clean outstanding what they done to revitalise my bathroom 10/10 for working and beautiful finish highly recommend and will definitely be using them again teadora can only thank much appreciated for the hard work from John and Monika
13 de junio de 2024
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear John and Monika,
Thank you for your fantastic review! We're delighted to hear that Teodora and the team did such an outstanding job on your property. It's wonderful to know that they went above and beyond to achieve a professional finish, especially with a challenging clean. Your kind words about revitalising your bathroom and their hard work mean a lot to us. We'll be sure to pass on your appreciation. Thank you for recommending us, and we look forward to serving you again in the future!
Best wishes,
ISSLY TASK
David's team smashed it
David's team did a superb job doing the end of tenancy cleaning for our flat, they left it far cleaner than it was when we moved in. They were professional, respectful and highly effective. Good lads and a good service.
12 de junio de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Englishman,
Thank you so much for your glowing review! We're thrilled to hear that David's team exceeded your expectations with their end of tenancy cleaning. It's our goal to leave every space spotless and ensure our clients are completely satisfied. Your kind words about their professionalism and effectiveness mean a lot to us. We'll be sure to pass on your compliments to the team. Thanks again for choosing our service!
We look forward to serving you again.
Kindest Regards,
ISSLY TASK
David and the team did our end of…
David and the team did our end of tenancy cleaning. They did an amazing job and the house looks nice and clean. Could not recommend them enough. Thank you for your hard work.
28 de mayo de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Gabriella,
Thank you ever so much for your wonderful review of David and his team, its wonderful to hear and we will be sure to let them know.
Your recommendation means the world to us! We appreciate your kind words and are grateful for the opportunity to serve you. If you ever need any assistance in the future, please don’t hesitate to contact us!
Wishing you all the best in your new home!
Warmest Regards,
ISSLY TASK
Great work by David and his team
Great work by David and his team for our end of tenency clean, house left spotless and full deposit returned!
7 de mayo de 2024
Opinión espontánea
Respuesta de Fresher Start- End of Tenancy Cleaning
Dear Luca,
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that David and his team did an outstanding job with your end-of-tenancy clean. A spotless house and a full deposit return—what fantastic outcomes! 🎉
We truly appreciate your feedback, and we look forward to serving you again in the future. If you have any other cleaning needs or questions, feel free to get in touch anytime! Have a wonderful day! 😊
Best Wishes,
ISSLY TASK
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