Fresher Start- End of Tenancy Cleaning Opiniones 325

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have used Fresher Start for End of Tenancy Cleaning twice now and both times was extremely pleased with the result. I have pets so require extra work (including steam cleaning carpets). Both times... Ver más

Valorada con 5 estrellas sobre 5

Mo’s team did an excellent job from start to finish. They were incredibly helpful, even moving boxes out of the way so they could clean properly, which made a big difference. They followed all instr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Cleaners turned up 1 hour 30 mins late, no contact until I rang up the main switchboard, meant I had to go back at 8pm on a Sunday to sort keys. Flat was cleaned to a poor standard, lost out on our d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to book, great service and the flat was cleaned immaculately. No hesitation in using again in the future or referring to others. Great job done!!

La empresa ha respondido

Información sobre la empresa

  1. Servicios de limpieza doméstica
  2. Servicio de limpieza de alfombras
  3. Servicios de limpieza
  4. Servicio de limpieza de cortinas y tapicería
  5. Servicio de limpieza de tapicería
  6. Servicio de limpieza de ventanas

Escrito por la empresa

At Fresher Start Ltd, we specialise in delivering high-quality, professional cleaning services across London and surrounding areas. We are trusted by tenants, landlords, letting agents, and homeowners to provide reliable, detailed, and results-driven cleaning solutions. Our core service is end of tenancy cleaning, designed to help tenants leave their property in excellent condition and maximise their chances of securing their full deposit. We understand the high standards expected during landlord inspections, which is why our cleaning is carried out thoroughly from top to bottom, covering every room, surface, and detail. In addition to end of tenancy cleans, we also provide deep cleaning, after builders cleaning, and specialist services such as appliance and carpet cleaning. Our experienced teams use professional-grade equipment and effective cleaning products to achieve consistent, high-standard results across all types of properties. We pride ourselves on reliability, efficiency, and attention to detail. Every job is approached with care and professionalism, ensuring that each property is cleaned to a standard that meets both customer expectations and industry requirements. Our service is designed to be convenient and stress-free, allowing our clients to focus on their move while we take care of the cleaning. At Fresher Start Ltd, customer satisfaction is at the heart of what we do. Our goal is simple: to deliver a spotless finish, a smooth experience, and a service you can rely on every time.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

325 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 44% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Sparkling clean! Full deposit back!

We used Issly for our end of tenancy clean. Whole process was smooth from start to finish. Affordable quote and they did a fantastic job, meant we got our full deposit back! Super pleased with the service - oven was sparkling, something I was never able to achieve when living there! Thank you.

9 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

EOT Cleaning

I couldn’t be more impressed with the results. The team was thorough, professional, and paid attention to every detail. The place looked and smelled so clean, and we are very pleased. The service was efficient and the pricing was fair. I highly recommend!

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, both cleaners were exceptionally professional and hard working. Would highly recommend them to anyone

9 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service After a Rocky…

Outstanding Service After a Rocky Start!
I got the keys to my new apartment and was horrified at its condition. Due to illness, I couldn’t handle the cleaning myself, so I called and spoke to a lovely gentleman who kindly squeezed me in at short notice.

Enter David and his team, only to discover there was no electricity or hot water as the gas and electric had been cut off! David went above and beyond by explaining how the meter works and confirming the utilities were disconnected. He even suggested it might be best to reschedule since the lack of electricity could affect their ability to clean thoroughly.

Thankfully, once the issue was resolved, David and his team got to work—and WOW! The transformation was incredible. The apartment went from being an unlivable mess to a place I’m now proud to call home.

David’s professionalism, attention to detail, and willingness to assist beyond expectations truly made a stressful situation manageable. I cannot recommend this team enough and will definitely be using their services again in the future.

Thank you, David—you exceeded my expectations and turned my day around!

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently had an end of tenancy clean

I recently had an end of tenancy clean, and David did the most incredible job! It looked brand new- never been lived in. His oven and fridge cleaning was on another level! Thank you so much to David and his colleague! I would have never have been able to get it to that level of cleanliness!

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

David and his team completed an outgoing tenancy clean for us a few weeks ago and did a great job, communicated well and the house was sparkling clean

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sparkling

David and his team left the flat sparkling for the end of tenancy clean which we were reluctant to book but so glad we did in the end. They went above and beyond even helping me with something heavy down the stairs that I couldn't manage. Thank you and will update if anything further down the line changes from brilliant service we have had so far.

22 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID - TERRIBLE SERVICE

AVOID - TERRIBLE SERVICE

Easy enough to book and take your money but not so keen to deliver the service they promise.
Substandard cleaning, not cleaning surfaces, not cleaning within ir around furniture, refusing to uphold their guarantee of a reclean within 5 days.
Absolutely terrible service - AVOID LIKE THE PLAGUE - DON'T GIVE THEM YOUR MONEY

11 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant end of tenancy deep clean. Highly recommend!

David and his team were absolutely brilliant and made our end of tenancy clean such a breeze. Everything was done to such a high standard and there was nothing we felt needed to be done after they left! The booking process was so easy and they were super quick to respond to emails. Would highly recommend!!

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic deep clean!

David and his team did a wonderful job cleaning my flat (which had been left rather dirty by previous tenant). Everything is sparkling... the kitchen, oven, bathroom, skirting boards, windows, furniture. It was everything I hoped for and more, would definitely use again and highly recommend! Kelly

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and cleaning !

David and his team were fantastic, and the company responded to emails incredibly quickly. I would highly recommend them and would use their services again! We had a full house clean before moving in, including carpet cleaning, and everything smelled amazing. David even followed up afterward to ensure we were satisfied. Despite moving in earlier than planned, which made cleaning more challenging, David was very accommodating and worked around the situation with kindness and professionalism. Thank you!

21 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I booked deep cleaning service with this company…

I booked deep cleaning service with them and paid £60 deposit
On Saturday 12th booking time was 2 pm but no one turned up and upon email to office they contacted me saying they will be there in 20 mins but turned up 2 hrs late and upon inspecting they said property is too dirty and left
They had one week to ask the photos of property and could have tol me they can't do it or they need more money
We don't live at the property so we had to come from far

12 de octubre de 2024
Opinión espontánea
Logotipo de Fresher Start- End of Tenancy Cleaning

Respuesta de Fresher Start- End of Tenancy Cleaning

Dear Narenda,

Thank you for sharing your feedback. We sincerely apologise for the delay in our team’s arrival on the day of your booking. We understand the inconvenience this may have caused, especially since you had to travel to the property. Our office and team made every effort to keep you updated on their arrival time, but we regret that it took longer than expected.

Upon inspection, our team found that the property was infested with flies, which presented a serious health hazard and made it unsafe for our cleaners to proceed. The condition of the property was also very poor, and as per our terms, we reserve the right to cancel bookings in such situations.

If you have any further questions or would like to discuss this matter further, please don't hesitate to contact us.

Best Regards,
ISSLY TASK

Valorada con 5 estrellas sobre 5

Really impressive carpet cleaning

Really impressive carpet cleaning. Would highly recommend to anyone. Ten out of ten!

5 de octubre de 2024
Opinión espontánea
Logotipo de Fresher Start- End of Tenancy Cleaning

Respuesta de Fresher Start- End of Tenancy Cleaning

Dear Carla,

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our carpet cleaning service. Your recommendation means the world to us, and we're glad we could earn a "ten out of ten" from you!

We look forward to helping you again in the future. Thanks for choosing us!

Warmest Regards,
ISSLY TASK

Valorada con 3 estrellas sobre 5

Poor quality cleaning (EoT)

I booked an End of Tenancy cleaning and the booking process was easy and straightforward. On the day the cleaners didn't show up at the scheduled time, after trying to call for quite some time, it turns out that they couldn't find the right flat. The cleaning was not that great, certainly not up to the standards advertised on the website. I felt my usual cleaner would have done a better job for a much lower price. I was lucky that the landlord needed to re-decorate the flat anyway. Despite the booking process was easy and the operators on the phone were helpful and polite, the actual cleaning was not satisfactory. I wouldn't recommend and certainly will not use the service again.

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! They worked really hard and did a great end of tenancy clean for us. It was amazing to come home to such a treat.
The oven and the fridge/freezer were cleaned really well.
Overall, very happy

14 de septiembre de 2024
Opinión espontánea
Logotipo de Fresher Start- End of Tenancy Cleaning

Respuesta de Fresher Start- End of Tenancy Cleaning

Dear Molly,

Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with our end of tenancy cleaning service and that coming home to a spotless house felt like a treat. Our team takes pride in working hard, and we're especially glad you were happy with the oven and fridge/freezer cleaning.

It was a pleasure to assist you, and we look forward to serving you again in the future. Thanks for choosing us!

Best Regards,
ISSLY TASK

Valorada con 5 estrellas sobre 5

First class cleaning service - prompt, flexible, great value

Issly were able to organise cleaners within 24 hours when our tenants left without cleaning the flat. Issly were flexible and willing to remove all the rubbish ( 12 large black bags). They did a superb cleaning job and literally transformed the place all within their quote..Their communication and availability to talk in person was brilliant. I was delighted with the work and consider Issly to provide excellent value and to be a delight to work with

12 de septiembre de 2024
Logotipo de Fresher Start- End of Tenancy Cleaning

Respuesta de Fresher Start- End of Tenancy Cleaning

Dear Anne,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with the service and that we could assist you so quickly. Our team takes pride in being flexible and providing high-quality results, so we're happy we could help transform the flat and take care of everything, including the rubbish removal.

It’s especially great to hear that our communication and availability met your expectations. We always strive to offer excellent value and ensure a smooth, stress-free experience for our clients. Your kind words mean a lot to us, and we truly appreciate you choosing Issly Task.

If you ever need assistance again in the future, don’t hesitate to get in touch. We’d be delighted to work with you again.

Kindest Regards,
ISSLY TASK

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