Had a broken piece of specialist piping in my building, my own handymen company led me in circles for 5 days on what should have been a simple fix. Finally got in touch with Clive at FreshGround who... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Had a broken piece of specialist piping in my building, my own handymen company led me in circles for 5 days on what should have been a simple fix. Finally got in touch with Clive at FreshGround who... Ver más
La empresa ha respondido
Absolutely fantastic service. Same day service to fix our few years old Billi Tap. Thank you Clive and the engineer Jamie Farrell who made it all happen. Jamie even did some extras too for us so Fresh... Ver más
La empresa ha respondido
I had emailed about my water dispenser being broken, expecting to be given a date for an engineer or technician to be available. instead one turned up within 5 minutes of me raising this issue and was... Ver más
La empresa ha respondido
Always a pleasure. Engineer call outs tend to be pretty quick and you can get updates if needed! I was left a message on my phone when they couldn't get thought to me to update times, which I really a... Ver más
La empresa ha respondido
At FreshGround, we pride ourselves on our fresh approach to providing workplaces with coffee machines and water dispensers, with the highest levels of customer service. Starting out as a small family business, we’ve grown into one of the UK’s leading drinks suppliers, with offices in London, Manchester and Norwich. Sourcing the finest selection of quality beans, we’ve been supplying great tasting coffee for nearly 40 years.
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We have had our Billie Tap for 2 months, following previous tried machines - This is the best so far and we are extremely happy with it.
We have sued FreshGround for years now and they are just fantastic.
Great products, customer service & products.
It would take a lot to tempt me away from them.
Always fast to respond and takes care of their customers very well.
Prompt and orders are always correct! Would highly recommend to other businesses.
I've been dealing with FreshGround for the last 9 months and can't fault their service.
Competitive Prices
Great tasting coffee
Maintenance issues fixed immediately
Friendly, helpful staff
I would highly recommend FreshGround to any business looking for coffee solution that ticks all the boxes.
Fridge stopped working and need replacing so they said they would send another next day, however this has not yet arrived 2 days later

Respuesta de FreshGround
Fresh Ground all ways give 100% & all ways helpful when on the phone , outstanding on shipping out the next day .
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.