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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Peter Hines conducted a full survey of our fresh water arrangements and came up with a comprehensive solution to provide softened water to the house, whilst having potable water, through a reverse osm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an great company to do business with. We had a hauge maximiser installed 2 years ago by friendly water. It's been flawlessly working, providing us with the best quality soft water. The unit is a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff have all been wonderful, they seem to know what they are talking about and giving good advise (not that I know much about water softeners other than the results are pleasing). The visits... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Water softener, water filter and three way tap. Fabulous service from Carl who did the site visit and from the fitter. However slightly miffed that the first contact after fitting from the company w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Water treatment systems for homes and businesses. Water softeners, water filters, water pressure booting. Independent water treatment experts. More than 40 years experience.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

I asked your guy to separate the two…

I asked your guy to separate the two houses supply. He couldn't understand or he didn't want to understand. He showed his frustration which I was scared that either he will hit me or walkaway. I just left and now if there was a leak on my side, the main has to close, stopping supply on both sides, which defeats the purpose. Yes he has made sure that soft water is only for my side if the house. Not happy at all. Don't remember the date of installation. Just guessed it

19 de agosto de 2025
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Respuesta de Friendlywater

Thank you for your review. Yes, there was some miscommunication about what the customer required when the survey was originally done in April. We successfully achieved what the customer wanted on the day of the install and the customer was happy. Regards. Friendly Water

Valorada con 5 estrellas sobre 5

Absolutely fabulous customer service

Absolutely fabulous customer service, knowledgeable and very experienced.

From the owners down to the receptionist and Sales team as well as the fitters just superb.

Friendly water have completely encompassed the name into their staff and level of service.
We moved our business from Kinetico to friendly water and it was the best solution for all our plumbing and water softener needs.
Fast, efficient and most definitely friendly service by far compared to Kinetico.
Would recommend them highly.

4 de agosto de 2025
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Respuesta de Friendlywater

Thank you very much for such a great review. Kind regards, Pure Choice

Valorada con 5 estrellas sobre 5

All in all, excellent!

Great pre-sales service from Karl - really valued the time he spent with us to assess our needs and recommend the best solution. From then, getting the softener installed inside 3 weeks was great and you did a wonderful install - clean, tidy, swift, and keeping us well informed.

4 de julio de 2025
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Respuesta de Friendlywater

Thank you so much for your kind review! We are delighted to know you're happy with our service.
Please don't hesitate to reach out to us in the future for any service arrangements, salt deliveries, or any questions you may have about your new system. We look forward to hearing from you.
Best regards,
Friendly Water

Valorada con 5 estrellas sobre 5

Expertise

Arrived on time. Did the job as agreed. Explained things to us. All good. Very friendly team.

3 de julio de 2025
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Respuesta de Friendlywater

Thank you so much for your kind review! We are delighted to know you're happy with our service.
Please don't hesitate to reach out to us in the future for any service arrangements, salt deliveries, or any questions you may have about your new system. We look forward to hearing from you.
Best regards,
Friendly Water

Valorada con 5 estrellas sobre 5

Highly recommend

They did exactly what they said in the tin. Appointment made for quote and they turned up on time. They came on the installation date as agreed and on time. They fitted the filters and left the place clean. I know this is highly unusual but it did actually happen! Highly recommend

8 de mayo de 2025
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Respuesta de Friendlywater

Thank you for such a great review. We are happy to be of service. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Professional and quick to answer any questions, even after installation

They came to the house for the quotation and explained everything that had to be done. Really detailed explanations. The installation was professional and the plumber was friendly giving me the time to decide on small details. We had water softener, water filter and new tap installed, really happy with the new water system.

21 de marzo de 2025
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Respuesta de Friendlywater

Thank you very much for the great review! We truly appreciate your positive feedback and are so glad to know that we could be of service.
We look forward to the opportunity to assist you again in the future.

Valorada con 5 estrellas sobre 5

From start to finish professional…

From start to finish professional service. The engineer who installed water softener and water purifier did an excellent job, and cleaned thoroughly post works.

20 de marzo de 2025
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Respuesta de Friendlywater

Thank you very much for such a great review. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Clear advice and pricing, tidy work done.

Clear advice and pricing. Good service from initial contact through to installation.
Tidy work and no surprises in work done or pricing.
Would absolutely recommend.

19 de febrero de 2025
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Respuesta de Friendlywater

Thank you for the great review.

Valorada con 5 estrellas sobre 5

Great service from FriendlyWater

FriendlyWater did a fantastic job installing our water softener. The team was professional, efficient, and took the time to explain everything. Installation was smooth, and we’ve already noticed a big improvement in water quality. Highly recommend!

25 de febrero de 2025
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Respuesta de Friendlywater

Thank you for such a nice review. Yours, Friendly Water

Valorada con 5 estrellas sobre 5

Genuine experts that really know their business.

Peter Hines conducted a full survey of our fresh water arrangements and came up with a comprehensive solution to provide softened water to the house, whilst having potable water, through a reverse osmosis plant, at our sink, plus a new tap. It was rather more complicated than usual. We discussed the work required, the cost, and agreed a date for installation. This was all noted down in long hand and signed. Two weeks ago, Jim, a very experienced plumber, came and fitted the system in a day and all has been working perfectly since. Friendly Water are true professionals and a trustworthy, reliable company. Highly recommended.

20 de enero de 2025
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Respuesta de Friendlywater

Thank you for a great review. Yours, Friendly Water

Valorada con 5 estrellas sobre 5

A company that knows what it’s doing

The team at friendly water have an in-depth knowledge of the different types of water softeners on the market and can give good solid advice about what might suit a particular customer. The ordering and installation process all went smoothly and I’m now enjoying much soft water after my old machine was replaced by the one recommended by friendly Water.

2 de enero de 2025
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Respuesta de Friendlywater

Thank you for a great review. Yours, Friendly Water

Valorada con 5 estrellas sobre 5

A totally professional softener and…

A totally professional softener and water filter installation.
Excellent workmanship and attention to detail in a small bungalow environment. No hesitation in recommending Friendly Water.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for the great review. Yours, Friendly Water

Valorada con 5 estrellas sobre 5

A delightful experience overall!

From the initial visit to review the requirements and advise on best options to the communications and final installation work was thorough, helpful and very efficient. Very clean and tidy finish! Would recommend Friendly Water highly.

17 de diciembre de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for such a nice review of our work. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Reliable and professional company

Good professional advice from Carl on initial visit, then smooth installation by Jimmy of Hague Maximiser 410 to replace our 15-year old water softener. We now have strong and consistent water flow, in all a vast improvement. Friendly Water is a well-established and reliable company, highly recommended.

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for such a great review. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Friendly Water are great

Friendly Water provided an excellent, complete service. From design, installation, commissioning and after care. All the staff are friendly and professional. Great Value. Thank you

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for the nice review. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Professional and reliable company

I had previously been told by a plumber that it may not be possible to install a water softener in my house, but when Friendly Water arrived, they did a thorough check of everything and explained how it would be possible. They then installed the system within half a day.

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for the great review. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

The staff have all been wonderful

The staff have all been wonderful, they seem to know what they are talking about and giving good advise (not that I know much about water softeners other than the results are pleasing).
The visits were done on time and I was left feeling that "the product sells itself, I just give you the facts".
The work was arranged in short order and the work completed as per spec.
Would I recommend them to a family member, yes 100%

23 de julio de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you for such a fantastic review, David! Please contact us in the future if you need your system to be serviced, we will be happy to do it for you. Kind regards, Friendly Water

Valorada con 5 estrellas sobre 5

Great Service

Friendly water came when booked and fitted my new softener to budget and on time. I have had two softeners and water filters from Friendly Water now and always enjoy dealing with the friendly and competent team.

20 de junio de 2024
Opinión espontánea
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Respuesta de Friendlywater

Thank you very much for the wonderful review! We truly appreciate your positive feedback and are so glad to know that we could be of service.
We look forward to the opportunity to assist you again in the future.

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