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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... Ver más

Valorada con 5 estrellas sobre 5

This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our business has been with Fuelmate for many years. Dan, our contact has always been extremeley helpful and his email responses are quick and helpful. Their pricing is transparent and their invoices a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Ver más

Información sobre la empresa

  1. Servicio de business-to-business
  2. Proveedor de combustible
  3. Servicio de telemática

Sobre Fuelmate

Escrito por la empresa

At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.

Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.

As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.

The benefits of working with Fuelmate
  • Streamlined fuel cards
    • Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
  • Dedicated to success
    • Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
  • No hidden costs
    • We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
  • Expert guidance
    • Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Been with Fuelmate for quite a while

Been with Fuelmate for quite a while. Whenever I have had an issue, a driver has lost a card and it needs stopping, or when I thought I had an issue with an invoice, they sorted out the issues, quickly.

I have what they call an online Portal, where I can see what I'm paying on a route map at different fuel stations, and can order or stop cards, which is easy to use.
I like the team there, and it doesn't seem too big as a company, as I always talk to the same people.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Fuel card issue

The service they provide when contacting them is second to none.

They customer service officer, Tracey, provides an excellent service, with nothing being too much trouble.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.

Valorada con 5 estrellas sobre 5

Finally an honest and trustworthy fuelcard supplier

Finally an honest and trustworthy fuelcard supplier. In an industry rife with bad businesses practice's it's refreshing to have a company doing what is best for their customers and putting the customer first.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

An easy company to work with

An easy company to work with, always a quick response on the phones and nothing is ever to much of a problem. When I have a new vehicle on our fleet the new fuel cards are sent within 24 hours.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Continuous low and competitive prices.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Customer service

The customer service i receive from the team at fuelmate is second to none. Whenever i contact the Customer Service department, i always receive a warm and friendly welcome and outstanding service, nothing is ever too much trouble and the staff make you feel like you are their No1 priority. I would thoroughly recommend Fuelmate to any colleagues in the industry.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. Any problems we have are dealt with immediately.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Brilliant

Tracey at Fuelmate is absolutely fantastic. Extremely helpful and professional and always goes above and beyond.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.

Valorada con 5 estrellas sobre 5

Always happy to help

Always happy to help. Reslove issues swiftly providing great service.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off

Valorada con 5 estrellas sobre 5

Decent Fuel Card Provider

Dan at Fuelmate has been really responsive and helpful whenever we’ve had a query. Pricing is on par with the industry.

13 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Dan.

Valorada con 5 estrellas sobre 5

I have dealt with Fuelmate for a number…

I have dealt with Fuelmate for a number of years and on the rare occasion we have an issue its always resolved quickly and positively. A company with old fashioned customer service.

3 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

A great company with good…

A great company with good communication.
Nothing is too much trouble and they are always happy to help.
Replacement fuel cards are sent out very quickly.
Would highly recommend.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

I have used Fuelmate for over 6 years…

I have used Fuelmate for over 6 years and have always received a very personal service, instant replies to queries and competitive rates on fuel drawings. The service provided is second to none and would 100% recommend this company to any haulier and logistics operation.

10 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Good service nice people in office

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

We have been a client of Fuelmate for over 5 years

We have been a client of Fuelmate for over 5 years and they have been upfront, clear and honest with us since the word go! Their customer service is amazing and the staff are very helpful. We are currently working with Fuelmate to find cost savings for our fleet and again, they are providing us with detailed and useful information that is actually usable.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.

Valorada con 5 estrellas sobre 5

Fuelmate, Great service

Fuelmate are always spot on with price, but just as importantly they keep us up to date with fluctuations on the market, Dan whom deals with our account is always helpful and informative. Great service.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Dan.

Valorada con 5 estrellas sobre 5

NOTHINGS TOO MUCH TROUBLE

Staff are very helpful, nothing is too much trouble, phone calls and emails answered promptly.
Dan is great and looking after our account and the portal is good for out of hours business.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de Fuelmate

Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Dan.

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