Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... Ver más

Valorada con 5 estrellas sobre 5

This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our business has been with Fuelmate for many years. Dan, our contact has always been extremeley helpful and his email responses are quick and helpful. Their pricing is transparent and their invoices a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Ver más

Información sobre la empresa

  1. Servicio de business-to-business
  2. Proveedor de combustible
  3. Servicio de telemática

Sobre Fuelmate

Escrito por la empresa

At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.

Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.

As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.

The benefits of working with Fuelmate
  • Streamlined fuel cards
    • Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
  • Dedicated to success
    • Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
  • No hidden costs
    • We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
  • Expert guidance
    • Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Company

I've been a customer for 18 months now and i am very happy with my experience with Fuelmate
I speak to Fred and Dan who are always friendly and willing to help with any queries.
I would recommend Fuelmate.

11 de febrero de 2025
Opinión espontánea
Logotipo de Fuelmate

Respuesta de Fuelmate

Thanks for your positive feedback. We'll share your comments with Fred and Dan :)

Valorada con 5 estrellas sobre 5

Fuelmate offer outstanding customer…

Fuelmate offer outstanding customer service to our group and react quickly to any requests we make of them, we are informed without prompting of any large movements in the market place that could effect our weekly costings.

11 de febrero de 2025
Opinión espontánea
Logotipo de Fuelmate

Respuesta de Fuelmate

Thank you for the great feedback

Valorada con 5 estrellas sobre 5

The process was very simple

The process was very simple. FuelMate provided us with a detailed analysis of each of our businesses, highlighting exactly where we could save a substantial amount of money.

We then started the rollout with two of our businesses—one located in the South East region of England and the other in Aberdeenshire. This allowed us to conduct a fair trial with broad coverage. So far, everything has worked great.

The account team has been quick to follow up with any assistance needed via email, and the portal itself is self-explanatory, making it easy to navigate.

All in all, our experience with FuelMate has been brilliant. I honestly have no complaints and would highly recommend them to other users.

10 de febrero de 2025
Opinión espontánea
Logotipo de Fuelmate

Respuesta de Fuelmate

Hi Nick, thank you for taking the time to leave such great feedback.

Valorada con 5 estrellas sobre 5

Fantastic Services - Would happily recommend.

Over the last year we have built up a very strong relationship with Dan Hall (our Account Manager) who goes above and beyond each week to offer very competitive rates for us. Nothing is too much hassle from the ordering of Cards, pricing structure on a weekly basis and is always happy to help if we have any issues with a Service Station. We as a business Value Dan's time he is always prompt and professional. I wouldn't have an issue recommending Fuelmate for other businesses to use.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tired of all the nonsense and…

Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest and consistent. There are no solutions that are perfect! That would mean having company fuel cards that were usable at every service station. Wouldn't that be great??? For now, Fuelmate is by far the best solution to my company fuel usage.

8 de agosto de 2024
Valorada con 5 estrellas sobre 5

A nice not pushy advisor

A nice not pushy advisor, invoices are prompt and easy to manage and review.

17 de julio de 2024
Logotipo de Fuelmate

Respuesta de Fuelmate

Thank you for taking the time to leave a lovely review Janice

Valorada con 5 estrellas sobre 5

I have just moved our company from…

I have just moved our company from another major fuel card supplier. So far, the level of customer care from both Lewis and Lauren has been fantastic. It has made such a difference in being dealt with as if you are actually valued as a customer. Our account was approved in a few hours and new fuel cards arrived in the week and we're used the next day. Thank you all so much and I look forward to a long and successful partnership.

Gary- Southampton

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Have been with Fuelmate for a few years. Competitive prices, great customer service and instant access to an account manager if needed. If ever I've had a query calls are answered quickly and the query dealt with instantly. Very happy with the service we receive.

21 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Transferred to Fuelmate from Allstar. Fuelmate charges are so much less. The transition was very simple. Our account manager was very helpful. The customer service is excellent, Fuelmate make you feel like a valued customer.

31 de enero de 2024
Valorada con 5 estrellas sobre 5

Highly Recommended

Never had any issues with Fuelmate, account manager and other staff members are very helpful. The invoices are clear and have all of the information we need.
The portal is also really useful.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

We have worked with Fuelmate for numerous years now. Their customer service is absolutely fantastic, their staff members are so helpful and any query we have is solved quickly. They are always on the other end of the phone or email if we need to reach them. We would highly recommend Fuelmate.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended!

We have always changed suppliers on a regular basis to try and maintain the best price possible however we have stayed with Fuelmate for quite a few years now and that is due to the Customer Service which is the best by far.
Our account manager is always keen to help and even contacts us to give us pre warning of any major price changes so we can prepare accordingly.
We find their prices are extremely competitive and would highly recommend.

27 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good service

A good service, fairly competitive prices and nice to be able to get to speak to a person and not a machine when calling. Any issues i.e. lost cards the team are quick to act and resolve the problem without fuss.

23 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good selection of fuel cards

Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always done.

23 de noviembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más