Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más
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Consulta las opiniones de los clientes
Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más
I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más
Información sobre la empresa
Escrito por la empresa
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Información de contacto
360 Albert St., K1R 7X7, Ottawa, Canadá
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
4,6
Excelente
497 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Haley was incredibly helpful
Haley was incredibly helpful, kind, and efficient. She answered my questions clearly and made the whole process smooth and pleasant. Truly appreciated her support.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for your kind feedback. We’re happy to hear your experience was smooth and pleasant, and we appreciate you taking the time to share this with us.
There was a complete mix up on my end…
There was a complete mix up on my end on a supplement I ordered. I wrote an email to try and return the product and Fullscript said it was not necessary to just dispose properly of it. No hassles, no fuss! Companies just dont operate like this anymore! I highly reccommended using Fullscript as I do for many other products. Keep up the great customer service!
12 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for taking the time to leave such a thoughtful review. We’re glad we could make things easy for you and appreciate your continued trust in Fullscript. Providing a smooth, hassle-free experience is always our goal, and it means a lot to hear that it made a difference.
Excellent customer service!
17 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for the kind feedback. We’re glad to hear you had a great experience with our team.
Fast and easy emailing support
Fast and easy emailing support. Resolved my request in no time. Thank you!
16 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for the kind words. We’re glad to hear our email support was able to help quickly. If you ever need anything else, we’re here for you.
Great experience
I called in with a payout question. The sales rep immediately understood, addressed my concern and followed up with an email.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
We appreciate you taking the time to share this. It’s great to hear your concern was addressed quickly and supported with a follow-up email. We're always here to help.
Great Customer Service
Hailey was a great help today in identifying and resolving an order mix up.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for sharing your experience! We’re so glad Hailey was able to identify and resolve the mix-up quickly. We’ll be sure to pass along your kind words!
Jade G was very helpful
Jade G was very helpful. Clarity, professional and took care of the issue
15 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thanks for sharing this. Wonderful to hear Jade was helpful, clear, and handled the issue smoothly.
Excellent customer service
Excellent customer service. Prompt delivery. Everything was properly packed including ice packs where needed.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
We’re happy to hear you had a positive experience from service to delivery. Thanks for sharing.
Dishonest Shipping
I paid for priority shipping and the order was not even picked up by the carrier after 4 days. Reaching out to customer support just ended with being told to wait longer. Horrible company and service. Better to just order elsewhere.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for taking the time to share this experience, and we sincerely apologize for the inconvenience. Your order should have been shipped much sooner, and we understand how disappointing it was to be told to simply wait longer. We are looking into this to ensure it doesn’t happen again.
Great customer service!
We had a missing item from our package so I messaged through the online chat and spoke with Hailey, who was very prompt, kind and super helpful! Every time we message the customer service, we are met with quick responses and friendly attitudes which we so appreciate!
11 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you so much for your kind words! We’re sorry to hear something was missing from your package, but we’re glad Hailey was able to help quickly. Our team works hard to provide prompt and friendly support, so it means a lot to hear that you’ve consistently had a positive experience. We truly appreciate you taking the time to share this!
Great service from Curtis!
Great service from Curtis!! I paid for overnight delivery, the package was delivered way late. Curtis helped with a refund and gave me a credit for my next order to cover shipping! Excellent service!!
10 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for sharing your experience! We’re sorry your overnight delivery didn’t arrive as expected, but we’re so glad Curtis was able to assist with a refund and provide a credit for your next order. We truly appreciate your feedback and are happy to hear you received excellent service!
Great Customer Service
Hailey E. Was so wonderful and helpful! They're always quick to help with any errors I make (haha).
10 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you so much for your kind words! We’re delighted to hear that Hailey E. was able to help. She’s always happy to support, and we appreciate you taking the time to share your experience — errors happen to all of us (haha)! We're here whenever you need us.
Shout out to Jade G
Shout out to Jade G. Excellent customer care....patient and knowledgeable. Thank you for your assistance!
10 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for the shout-out! We’re so glad to hear that Jade G. provided patient and knowledgeable support. We truly appreciate you taking the time to share your experience, and we’re always here to help whenever you need us!
I had come to dread signing in to my…
I had come to dread signing in to my practitioner account as there was always a password problem that required 15-20 minutes to solve. Jade G got me signed in and more importantly identified and helped me resolve the source of the problem. I really appreciated her help.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for your feedback! We are so glad Jade was able to get you logged in and resolve the underlying issue. We appreciate you sharing your experience and are happy we could help make things smoother for you.
Always a good experience
I have been using Emerson and Fullscript for years and they are always super responsive. Recently I talked to Hailey on chat and she resolved my issue in under 10 minutes which is unheard of with most companies.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for sharing this! We’re glad to hear you’ve had consistently great experiences with Emerson and Fullscript. It’s wonderful that Hailey was able to resolve your issue so quickly—your feedback means a lot to us.
Fullscript Exceeds My Expectations
My experience with Fullscript has been exceptional! Their customer service has exceeded my expectations!
5 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for your review, we truly appreciate it!
Customer service was very quick and…
Customer service was very quick and helpful! I missed a few items in my order and it was too late to update it, so they gave me free shipping so I could order the missing items. Thank you so much!
5 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you so much for your kind words! We’re glad we could help get everything sorted for you. If you ever need anything else, we’re always here to help! 💛
Bron was most helpful with a problem I…
Bron was most helpful with a problem I was having with registering my updated reseller permit. He quickly got the situation fixed and followed up with both a phone call and an email. It was a win-win for all. He was kind and professional and prompt. I appreciate his service and competence.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for sharing this wonderful feedback! We're delighted to hear that Bron was able to resolve the issue quickly and provide thorough follow-up. We’ll make sure he sees your kind words. We truly appreciate your acknowledgment of his professionalism and prompt support!
Wonderful customer service experience
Wonderful customer service experience! Jade G. was prompt, professional, and very helpful!
4 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!
Fantastic customer service
Fantastic customer service! Jade G. was very efficient and helpful!
3 de diciembre de 2025
Opinión espontánea
Respuesta de Fullscript
Thank you for the kind words! We're so glad to hear you had a great experience, and we’ll be sure to pass your appreciation along to Jade. We're always here to help!
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