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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is the best part! Any questions, missing labs, troubleshooting, creating orders, the response time… is amazing! Someone always answers the phone and the problems are resolved quickly.... Ver más

Valorada con 5 estrellas sobre 5

Rachel, my customer service representative, was excellent. She excelled in all regards, graciously correcting my errors while also displaying full knowledge of all of those elements which were pertin... Ver más

Valorada con 5 estrellas sobre 5

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver más

Valorada con 5 estrellas sobre 5

I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver más

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing customer service and large…

Amazing customer service and large inventory of top notch clinician-approved supplements for my patients. So thankful for this one stop shop (better than Amazon for quality control and vetted formulas).

4 de diciembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for your thoughtful review! We're thrilled to hear that our customer service and curated selection of clinician-approved supplements are supporting you and your patients. We’re grateful to be your trusted one-stop shop for high-quality, vetted formulas. Thanks for choosing us!

Valorada con 1 estrellas sobre 5

From what I see they have no customer service

From what I see they have no customer service. Just some stupid Ada chatbot. I was going to place a big order today. Thankfully Amazon has it all. It's a little more expensive, but Fullscript doesn't deserve my business.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Hi there, we’re really sorry to hear about your experience. Our support team is absolutely here to help, and we never want anyone to feel stuck with only automated assistance. We’d appreciate the chance to make this right and answer any questions you had before placing your order. Please feel free to reach out to us at support@fullscript.com or 1-866-807-3828 (https://support.fullscript.com/), and we’ll be happy to assist you directly. Thank you for your feedback — it truly helps us improve.

Valorada con 5 estrellas sobre 5

Customer service with this company is…

Customer service with this company is impeccable. They have accommodated me in so many ways making my life so much more productive. Thank you Jade G for being so supportive and helpful.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for sharing such a thoughtful review. We’re thrilled to hear that our team has been able to support you and make things easier. We truly appreciate you taking the time to reach out.

Valorada con 5 estrellas sobre 5

Account recovery

I had an account with Fullscript and I tried to get back on it. Unfortunately I tried to start a new one which did not work. I first tried to work through with the automated help which suggested dealing with an agent. The person I got to deal with was very helpful and discovered that I had a email address change. Jewel Z. helped solve this issue and got me back in my account. Great work. Thank you very much,Curtis

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jewel was able to quickly identify the email issue and get you back into your account. We know how frustrating login problems can be, and we’re happy we could help make things right.

We appreciate your patience and your kind words. If you need anything else, we’re always here to help!

Valorada con 4 estrellas sobre 5

My ordering mistake

I was helped by Hailey and I give her 5 stars. She figured out what to do right away. However, not being able to find a phone number or a way to contact someone about my mistake was crazy! I looked everywhere on the website and finally googled how to call Fullscript or how to reach customer service . That is nuts!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for sharing your feedback with us. We're so glad to hear Hailey was able to quickly resolve the issue — we’ll be sure to pass along the 5-star praise!

Valorada con 5 estrellas sobre 5

Awesome Service

Awesome, super quick + supportive response from Jade G! Super helpful and understanding in supporting me and my client. Thanks!!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for sharing your experience! We're thrilled to hear that Jade was able to support you and your client so quickly and helpfully. We’ll be sure to pass along your kind words — they’ll mean a lot to her.

Valorada con 5 estrellas sobre 5

I needed to make a return

I needed to make a return, and Jade was very prompt and detailed in giving me the information as to how to go about returning the product. I appreciated the time she took to make sure that I understood the process.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jade was able to provide clear, detailed guidance and ensure you felt confident with the return process. We truly appreciate your kind words — we’ll make sure they reach her.

Valorada con 5 estrellas sobre 5

Appreciation

A shoutout to Ms. Jade!
Thank you for your professionalism, for owning the issue and promptly addressing my concern!
We just received the replacement product.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for taking the time to share your experience! We're so glad to hear that Jade was able to help.

We truly appreciate your kind words — we’ll make sure they reach her.

Valorada con 5 estrellas sobre 5

Always eager to help

Always a pleasure to speak with representatives, they are friendly, warm and very knowlegable, always eager to help. Bron listened to my concerns, responded with immediate help and took care of the problem. I felt listened to and very confident that the issue was taken care of. Thank you for your great support team.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for your thoughtful feedback. We're delighted to hear that your experience with our support team — and with Bron in particular — was friendly, attentive, and helpful. It’s wonderful to know you felt heard and confident that your issue was resolved.

Valorada con 5 estrellas sobre 5

great service from Jade

great service from Jade, she found the solution to my problem pretty quickly, and I received the follow up email with the confirmation that all was good the day after.
Love Fullscript. made such a difference to help my clients get their supplements on time

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thanks for sharing your experience! We're so glad Jade was able to quickly resolve the issue and follow up with confirmation. It’s great to hear Fullscript is helping you and your clients stay on track.

Valorada con 4 estrellas sobre 5

I have been with Emerson & Natural…

I have been with Emerson & Natural Partners for over 20 years. They have merged together to become Fullscript. The only reason they only got 4 stars is there was a product they didn't have that I needed. AND the person who helped me, walked me through how to get a "new product request" They will for sure get 5 stars if we can make this happen. I really love only having to go to one place to order all that I need. Thank you!

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for being with us for over 20 years! We’re thrilled to hear you love having everything in one place and that our team could assist with your product request.

Valorada con 5 estrellas sobre 5

Efficient, helpful patient work-flows

My call in earlier to Fullscript this morning was so helpful! My time was short, needing to identify details from a client's last order. Pia was so-o efficient in helping me see a 'drop-down' I needed to proceed for that client.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

We’re glad Pia could make things easier for you! Thanks for taking the time to leave a review. Feedback like this means a lot to our team.

Valorada con 5 estrellas sobre 5

Jasmyne W has been the best agent to…

Jasmyne W has been the best agent to help Troubleshoot and problem solve! Professional and kind, she answered all of my questions and helped solve some notification issues I was having. Thanks, Jasmyne!

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for the great feedback! We’re delighted to hear Jasmyne was able to answer your questions and resolve the notification issues. We’ll be sure to recognize them for their amazing work!

Valorada con 5 estrellas sobre 5

Long time satisfied customer

We have been purchasing from Emerson Ecologics for several years and never have any complaints. The products are of high quality, the shipping (even the non expedited shipping) is fast and usually arrives in 1-3 days, and the customer service is amazing. Bron assisted us on a call the other day and he went above and beyond to make certain that all our questions were answered. Very satisfied with his top notch level of customer service.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for taking the time to share your experience! It's great to hear that Bron provided such exceptional service and that our products and shipping continue to meet your expectations.

Valorada con 5 estrellas sobre 5

Courteous and helpful.

Pia was courteous, knowledgeable, and helpful.

29 de octubre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for the review and words of appreciation for Pia, we appreciate it!

Valorada con 5 estrellas sobre 5

Jade G

Jade G. was so helpful! She took the time to answer all my questions and made the whole process really easy. I really appreciated her patience and clear communication. She even took the time to email me after our call got disconnected. Absolutely great customer service!

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for sharing this feedback! We’re thrilled to hear Jade provided such excellent support — we’ll be sure to pass your kind words along to her.

Valorada con 5 estrellas sobre 5

Emma was absolutely amazing

Emma was absolutely amazing! She went above and beyond to assist me. She was friendly, helpful, and understanding of my situation. Thank you so much for your help Emma!

30 de octubre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you so much for your kind words! We're thrilled to hear Emma provided such wonderful support. Your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Curtis was amazing

Curtis was amazing. Very nice and pleasant. He knew all the inventory. A really nice guy. I loved to work with him again.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words! We're so glad to hear that Curtis made your experience such a positive one.

Valorada con 5 estrellas sobre 5

This is the second time I have received…

This is the second time I have received excellent technical support from Fullscript. I rely daily in my patient care on the high standards of well tested supplements and herbal formulas Fullscript efficiently provides.

27 de octubre de 2025
Opinión espontánea
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Respuesta de Fullscript

Thank you for your kind words! We’re so glad our team could support you and that Fullscript continues to be a trusted part of your patient care.

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