Seriously bad customer service. We bought an item that was too small (the sizing chart made no sense) paid to return it and have an exchange. They did not accept the first delivery but finally it was... Ver más
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Consulta las opiniones de los clientes
Recently purchased a hoodie and pair of shorts. Both labelled as the same colour. Unfortunately the colour of the shorts and hoodie wasnt a good match. No free returns option. After pricing the cost o... Ver más
I bought the navy fully paid tracksuit on Black Friday sale and I wasn’t disappointed. It took a couple weeks to arrive because of back order but when it did come and I tried it on it was genuinely th... Ver más
Recieved wrong tracksuit bottoms by mistake, sent white ones instead of red. Emailed them in the afternoon and had a response by the next morning stating that they had already sent out the correct col... Ver más
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i made an order 2 weeks ago.
i made an order 2 weeks ago.. never came
God quality
Great experience
My partner has previously ordered 2 tracksuits from here- grey and baby blue. (Absolutely love them). He’s then ordered me one for Christmas in brown and it’s a beautiful colour. I got it in a size M and fits really well, I am 5’2 so the bottoms are a little long but overall a comfy and warm fit. Also had lots of compliments wearing it. Will be purchasing again in the future.
The customer service is also really quick and helpful!
Great tracksuit and excellent service
Clothes arrived in perfect timing
Clothes arrived in perfect timing , quality and design 10/10
Poor aftercare
If your 100% sure on what you want the purchase and delivery is smooth the aftercare is awful I personally wouldn’t deal with this company again.
Quick delivery
Quick delivery, order arrived next working day despite selecting standard shipping. Amazing quality
It is just disgraceful
It is just disgraceful. It’s been 5 months I ordered a tracksuit it was wrong. I sent sent 6-7 emails regarding this. first they denied a refund. Then are not returning my item. I’m going to citizens advice now.
I ordered my son's Christmas present…
I ordered my son's Christmas present tracksuit. No items, no refund. Waiting already 2 weeks, sent several emails and no response.
Would not recommend to by from them, unless you want to lose money.
Very disappointed and angry.
I will report to Citizens Advice consumer service.
5* service
Ordered many times, always have 5* customer service & the clothes always the highest quality!
Great team at FullyPaid
Great team at FullyPaid, managed to turn around my order in a couple of days. Thankful for the commitment to good customer service and quality items. My son was happy with the item.
Ordered yesterday and came today 10:30…
Ordered yesterday and came today 10:30 via dpd local great service great quality dreams tracksuit fabulous!!
Will be back again
If I could give less than 1 star, I would.
If I could give less than 1 star, I would. Currently the 20th December - 5 days before Christmas and this company has gone and done it again. They repeatedly oversell stock on their website, get the money from everyone & then refund half the orders with no notice, explanation or goodwill in exchange. I ordered my boyfriend a tracksuit he asked for 2 weeks ago & have been awaiting their ‘pre order’ shipping date which was the 17th - heard nothing from the company since I ordered and then last night then just decided to refund me with explanation, goodwill or even an email. It’s embarrassing that they have a company and don’t know how to provide a professional, kind customer service team. I’m unsure how they even have a customer base when they’re so so awful at treating customers. Weird & embarrassing company - will never be ordering from this joke of a company again honestly. From reading their reviews they loose a lot of customers due to this! Don’t trust this scam company !!!
Great Customer Service
The clothing might be bit pricey, but my son loves it and the customer service has proved worth it as well! Thank you for making sure I get the package in time!
Amazing delivery
Amazing delivery
Best quality out there !
Very good fit aswell
Great Experience
The tracksuit was great, looks good it’s comfortable overall 10/10 packaging also good, very professional.
Brought a dreams tracksuit
Brought a dreams tracksuit, quality was 10/10 price was reasonable and fit was insane, can’t complain with speed of delivery as well, wil be back for more would recommend to all as I work in fashion!
Great communication even when item was…
Great communication even when item was out of stock. Answered straight away and sent another next day
Customer service was great very helpful…
Customer service was great very helpful and all their products are top quality.
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