never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Ver más
La empresa ha respondido
They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... Ver más
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The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre FunkyLenses
Escrito por la empresa
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
Escrito por la empresa
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
Información de contacto
Reino Unido
- info@funkylenses.com
- funkylenses.com
4,0
Muy bueno
341 opiniones
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These contacts are excellent!
These contacts are excellent! Super fast shipping and great packaging. The colors really pop! I got so many compliments! You don’t even know you’re wearing them. This is my third pair and I will only buy from FunkyLenses. Thank you!
18 de octubre de 2024
Respuesta de FunkyLenses
Hi Bridget,
Thank you so much for taking the time to leave us a review! We're so pleased to hear that your experience wearing the Funky Lenses contact lenses was positive and we look forward to having you back.
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi Liz,
We're so pleased to hear you are happy with your purchase! Thank you, for taking the time to leave a review, we appreciate it.
See you soon!
Kind regards,
Suki
Customer Care Manager
Couldn't wear them couldn't see out of…
Couldn't wear them couldn't see out of them even after following the instructions of soaking them in solution
17 de octubre de 2024
Respuesta de FunkyLenses
Hello,
We are very sorry to hear that you are not happy with your contact lenses.
Upon checking your order, we can see that you ordered the Blind White contact lenses; as mentioned on the product page for these contacts, due to their design they do significantly obscure vision as both the iris and pupil are covered.
We apologise if this was not clear enough when purchasing. Our team have now contacted you to try and rectify this issue.
Kindest regards,
Suki
Customer Care Manager
Lenses are fun but are not weighted…
Lenses are fun but are not weighted properly, so the cat eye kept moving and looked horrible. Very comfortable, but probably too big for my eyes. They are so cool but ultimately I could not wear them as I looked like a screwy-eyed cat in them.
17 de octubre de 2024
Respuesta de FunkyLenses
Hello Tami,
We are very sorry to hear that you are not happy with your experience using the Funky Lenses contact lenses.
There are a few reasons that may have caused your contact lenses to not sit properly on your eyes and cause an uncomfortable result; if you sense that the lenses could have been too big, it is possible that the measurements of the lenses did not match your own. As instructed on our website, this is essential for comfortable wear.
We would love to find out more about your experience; our customer services team have got in touch with you to try and help discover what could have caused this to occur.
We apologise for any inconvenience caused.
Kind regards,
Suki
Customer Care Manager
Omg horrible scratchy AF
Omg! Had then in half an hour and took them out! Scratchy AF!
31 de octubre de 2024
Opinión espontánea
Respuesta de FunkyLenses
Hello Amanda,
We are very sorry to hear that you were not able to comfortably wear your contact lenses.
Several reasons may have contributed to this result and our team would have been more than happy to provide extra information regarding your experience wearing the Funky Lenses contacts.
We would like to learn more about your experience so we can try to avoid this from happening again in the future. Please contact our customer services at info@funkylenses.com and they would be more than happy to speak with you about your purchase.
Again, we are very sorry for any inconvenience caused and hope to hear from you soon.
Kindest regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi James,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi Kripto,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Light and easy to wear
Coming from someone who doesn’t wear contacts, these were very light and easy to wear.
22 de octubre de 2024
Respuesta de FunkyLenses
Hi Marie,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
These contacts kept turning and would…
These contacts kept turning and would not stay in place
12 de octubre de 2024
Respuesta de FunkyLenses
Hi Alicia,
We are very sorry to hear this.
As a gesture of goodwill, we have refunded your order.
If there is anything more we can do to improve your experience with us, please let us know at info@funkylenses.com.
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
One of the lenses was broken in 2
One of the lenses was broken in 2, that was before I opened the little bottle. So I could only wear one, the lenses would have looked effective if both worn together.
21 de octubre de 2024
Respuesta de FunkyLenses
Hi there,
We are very sorry to hear that your lens was damaged.
We have issued a full refund for your order. Please allow 3-5 working days for the funds to return to you.
Please know that you can reach out to our customer service team if you ever have a problem with your order or products. They are always on hand to help.
We would have liked the opportunity to rectify the issue before you left a review, but we had no correspondence from you.
If there is anything we can do to turn your 1-star experience into a 5-star experience, please let us know at info@funkylenses.com
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
The lenses were a game changer
The lenses were a game changer, very comfortable and so easy to put in, not bad considering that's the first time that i have ever worn them. They looked amazing, i would definitely recommend funkylenses as there is plenty of choice.
17 de octubre de 2024
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Easy to use website with lots of…
Easy to use website with lots of information, quick delivery and excellent quality products.
21 de octubre de 2024
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Perfect service
The lenses were delivered on the expected date, well packaged and exactly what was asked for. Gave my partners’ eyes a very spooky look. I’m a regular lens wearer but the only thing I didn’t enjoy, was putting the lenses in HIS eyes! 🤣
20 de octubre de 2024
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
Fab contact lenses
Really good price, super fast delivery, great looking contacts for Halloween and was comfortable to wear for the whole evening.
20 de octubre de 2024
Respuesta de FunkyLenses
Hi there,
We are so happy to hear that you are pleased with your experience with Funky Lenses. Thank you for taking the time to leave us a review!
Kind regards,
Suki
Customer Care Manager
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