Furneo Limited Opiniones 

149
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.

Valorada con 5 estrellas sobre 5

This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... Ver más

Valorada con 5 estrellas sobre 5

Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... Ver más

Valorada con 1 estrellas sobre 5

Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

149 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(149)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Highly recommended

Great products! Highly recommend. I have a television unit and a radiator cover that match perfectly. I’ll be buying again. Delivery was super quick and efficient and both products were easy to assemble. The products are heavy, durable and sturdy - exactly what I was looking for. Not flimsy or cheap quality at all. Thank you.

12 de enero de 2024
Valorada con 5 estrellas sobre 5

Easy to order from webshop

Easy to order and clear dimensions shown on webshop.
Good communication and order / delivery updates.
Arrived well packed and good instructions to assemble.

11 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Steer well clear of this company!

To be honest, if I could give a no star reveiw I would have, they're not worth any stars!
After buying 3 radiator covers from this company which were not cheap! The covers are now cracking and the glossy surface on them is shrinking and looking awful. I did e mail the company and I wasn't rude at all, just explained about what had happened. They replied to say it must be from mis use! Well how the hell do you mis use a radiator cover? After all they are made to go over a warm radiator and believe me , we do not have our rads on high, so not hot at all, and then only for a short time in the day, as too expensive to keep on continually. I sent them pictures of the damage but they were not interested at all and have not replied to my other e mails at all...how ignorant! Its not a way to treat good customers.
If you're thinking of buying from this company, just be aware that if you have any problems with things, you won't get your money back or any response, so steer clear. Take a look at the other negative reviews on here.

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

What's customer service?

Item arrived and was left by their courier in the tain, and soaked. Tried speaking to the company who will only say if I build it and its damaged (even by water) they will not accept it back. I can't return it as the packaging was soaked, and tbh, I wouldn't trust them to give me my money back anyway. Now I'm stuck, hoping my product hasn't taken on water.

Customer service is the worst ive experienced in years. Shame, as there were other items I wanted to buy from them, but won't be now.

Avoid these, of you have any issues, they will do there best to not help out and cause issue. I mean, look at the other 1 Star reviews. All customer service related and damage related.

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

great company

this company has very good products and is prompt to email back straight away my conversation with them was fixed in 10 minutes and i must say that this is a first when I'm buying from eBay

16 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service.

Horrible customer service.

The item I ordered arrived broken and I was offered to return it for free. I booked a pick up slot and took the day off work so I could hand the two very heavy parcels to the courier. When nobody showed up I contacted Furneo to let them know that they need to rebook the collection. I was told the courier attempted collection and no one was available at the property. I have 24/7 CCTV and a ring doorbell and can show that nobody attempted to collect the parcels. I am assuming that the driver went to the wrong address which is clearly not my fault.

However, Furneo is now insisting for me to not only carry two very heavy parcels (I am a female suffering from an autoimmune disease and should not lift heavy things) to my car but also drive 20 miles to the next Parcelforce depot to drop the parcels. There was no apology, no empathy and their responses are infuriating simply referring to their returns policy. I have not been treated this badly in a very long time.

I honestly cannot recommend using this company. I will certainly never buy here again.

3 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality and customer service

We have recently purchased two Clifton05 cabinets to fit under the windows in our spare room. All parcels were delivered within 2 days and everything was very well packed, excellent instructions and cabinets were a perfect fit for the area.Love the push to open feature as did not want handles. Doors were slightly out of alignment so we contacted Furneo and they explained that hinges have to be adjusted on the doors and that fixed the issue :D Love the units!

17 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Customer Service I’m afraid my…

Poor Customer Service I’m afraid my problem was easy to sort but they never bothered 😕 All pieces were checked,it was only when the protective plastic was removed did I notice the end panel was chipped. DO NOT ORDER FROM THIS COMPANY. They are not interested if there is a problem with your product. SHOCKING CUSTOMER SERVICE

26 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Quality

The product I ordered is amazing, reliable & best market value. I'm fully satisfied with first experience. They're selling on Multiple websites but I suggest to order directly from their website for a great deal.

17 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake reviews on there items on website…

Fake reviews on there items on website when I put a 1 star on wedsite it got taken down and got a fake 5 star one defo don’t buy from here Alful place item arrived broken and didn’t replace it got told no it’s only a small crack it fell apart on me £500 wardrobe down the pan

8 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company!

Contacted this company and went to their warehouse to pay for and collect my sofa. Got home and unwrapped it and it was the wrong colour. Contacted them via messages to advise and they said I could go back to them and change it. I had to hire a van, pay for fuel and travel an hour and a half to get this sofa. I refused and said this was their error and they needed to deliver the correct colour sofa and take this one away. They refused to do that and said 'no returns' despite this being their error. They then blocked me so I could not contact them anymore.
This company is awful, I'm now left with a sofa I do not want and £700 out of pocket!

8 de diciembre de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más