Great team to work with, Max is always quick to answer any questions I have - the support team are very reliable and get any of my issues sorted very quickly
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Consulta las opiniones de los clientes
Our UK business switched to Fuse 2 a few years ago, we now have multiple sites in different countries that they provide and support our telephony for. I wouldn't hesitate in recommending them to anyon... Ver más
Recently had to perform an emergency setup of a large swathe of our numbers in the wake of our previous supplier going bankrupt and OFCOM handing the numbers to Fuse2. Fuse2 were excellent at eve... Ver más
Infinitel have been working with Fuse 2 since 2017 to deliver both connectivity and VoIP solutions to our customers. Working with Fuse 2 is fantastic, they have been an incredible help over the p... Ver más
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Información de contacto
Bayley House, BL1 2HB, Bolton, Reino Unido
- +443300880333
- trustpilot@fuse2.net
- fuse2.net
Great team to work with
Great team to work with, Max is always quick to answer any questions I have - the support team are very reliable and get any of my issues sorted very quickly
3CX System & Support
We use the 3CX system provided by Fuse2 and it's perfect for what we need. What's more, their staff are great and offer rapid, top tier support. Thank you!
Our UK business switched to Fuse 2 a…
Our UK business switched to Fuse 2 a few years ago, we now have multiple sites in different countries that they provide and support our telephony for. I wouldn't hesitate in recommending them to anyone looking for telephony! Great technical team, really easy to contact, everything gets done properly without cutting corners!
Excellent service at every turn
Recently had to perform an emergency setup of a large swathe of our numbers in the wake of our previous supplier going bankrupt and OFCOM handing the numbers to Fuse2.
Fuse2 were excellent at every step - helpful, efficient, accurate. Their support has been top quality at every turn. When something new is requested it is turned around extremely quickly.
I will be migrating the rest of the company numbers to Fuse2 when the time comes. I thoroughly recommend their service to all.
Excellent Choice
I highly rate Fuse 2 Communications Ltd
Fast Service
Top quality service
Customer Service is outstanding
Many Thanks
HyperOptic PTT Ltd
Fantastic service
Fantastic service, great customer service - highly reccomend.
Always helpful and supported
Having worked with Fuse2 for a number of years they have gone from strength to strength. Support has been excellent with advice always on hand from the team. Highly recommend.
Excellent service from this company.
Excellent service from this company.
Service is top notch and rock solid.
Team is incredibly helpful and responsive.
Really cannot ask for more in terms of communication partner.
Highly recommended comms partner
Fuse2 communications has been our partner for the past 5 years and we are happy with their level of expertise, which makes deploying phone systems and VoIP solutions easy.
Their dedicated account management and very proactive approach can't be faulted; they provide excellent service.
We are using MS Teams Calling with DR…
We are using MS Teams Calling with DR using Fuse2. Takes a little while to get things straight as with anything new, but Fuse2 always good with support.
We have been working with Fuse2 for a…
We have been working with Fuse2 for a few months now and they are brilliant - from customer service to their quotes/install team, everyone has been great and we just wish we started using them earlier!
Fuse 2 - Keep up the good work
We have been working with Fuse 2 for many years and have always be impressed with the service and support they offer. The technical team are friendly and work quickly to resolve any issues. Keep up the good work!
Excellent service 👏
Same number, another unwanted call
Well, I ignored a call from that same number a week ago, and about 5minutes ago. Issue is, I answered last time to an automated message linked Google maps Api. But its not them because its a fuse number. Sinister, maybe fuse could have the following number blocked, its in the hands of a digital pain in the rear, so give it back to them with a cherry on the top :) 02076602362, it's been used over and over.

Respuesta de Fuse 2 Communications Ltd
Appalling harassment of public
As several people have said, getting text msgs from landline, missed calls, no one there when you pick up. Text msgs sound like urgent personal msgs. I am sure they will say this is not a valid review. They need to police themselves. Many of the 5* reviews are so obviously duplicitous they are insulting both the the readers and trustpilot. Lying scum who support fraud. Any legitimate company would have a number deregister service to allow you to block all calls from their lines. They are allowing third party people to prey on the vulnerable. Scum

Respuesta de Fuse 2 Communications Ltd
Fuse2 have provided an excellent and…
Fuse2 have provided an excellent and reliable service to us for many years. Always a delight to deal with would recommend them to anyone needing reliable business communications.

Respuesta de Fuse 2 Communications Ltd
Fuse 2 may well be a good service…BUT
Fuse 2 may well be a good service provider but be aware that a LOT of telephone scammers use them, If they really want to provide a good service for legitimate companies they should make some effort to weed out the bad ones!
OK, having seen their reply I admit this MAY be beyond their control. But the fact is that phone numbers allocated to Fuse 2 are being used/spoofed by scammers. This is not in my field of expertise but surely there must be some action they can take? If I see one of these (and they are multiple!) area codes come on my phone now then after 3 days and around 15 calls I refuse to answer it. So what good is that sevice? I can't sort this out but Fuse 2 really need to look into ways to unless they are complicit?
Also all the glowing reviews they have seem to be mostly from people who have only posted that one glowing review and often in rather poor English. I hate to seem so down on a firm which may not be at fault but I remain to be convinced,

Respuesta de Fuse 2 Communications Ltd
Fuse 2 are a trustworthy and reliable…
Fuse 2 are a trustworthy and reliable telecoms provider. They have a great customer service and get things done fast.
Excellent customer service and…
Excellent customer service and telecommunications service. We would be happy to recommend for their efficiency, price and quality of product we receive. We have been adding to our products are the months go on and we always find it easy to adjust and adapt.
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