I have placed several orders with Gardening Direct since hearing about them from Spring onwards this year. The products purchased have all arrived, well packaged (apart from a clumsy courier driver).... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered and paid ahead of time for sweet peas and petunias. When the order came it was only petunias and no explanation about sweet peas so phoned up to be nonchalantly told that they had sold out... Ver más
La empresa ha respondido
I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Ver más
La empresa ha respondido
When our order first arrived I believe it was with delivery co that made it arrive so late. It took time but new delivery arrived very good. All plants growing well on our balcony.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Información de contacto
Reino Unido
- gardeningdirect.co.uk
4,2
Muy bueno
25 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service cannot be faulted
Excellent service extremely pleased at quality of plants and also how carefully they had been packed. Delivery cannot be faulted either - prompt and kept notified of progress.
9 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear you're extremely happy with the quality of our plants and how carefully they were packed. It's wonderful that our delivery was prompt and that you were kept informed!
Kind regards,
Gardening Direct Customer Service
good quality plants
good quality plants, exactly as specified, prompt delivery and kept informed all the time.
2 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that your plants were of good quality and exactly as you expected. We're also glad you appreciated the prompt delivery and being kept informed throughout the process. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived intact and i must say…
Plants arrived intact and i must say best plug plants I've ever had.Thank your.
2 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so happy to hear your plants arrived in perfect condition and exceeded your expectations! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Goods were replaced when arrived damaged
Goods were replaced when arrived damaged
8 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We appreciate you letting us know about the damaged goods and the replacement process. We are always working to improve our service.
Kind regards,
Gardening Direct Customer Service
I had to email asking where my plants…
I had to email asking where my plants were they said to check the tracking number.long story short my plants has been forgotten about they arrived yellow and subsequently have now died even from taking them the box watering letting breath everything you’re meant to do, so disappointed
31 de agosto de 2026
Respuesta de Gardening Direct
Hello,
We are truly sorry to hear about the issues with your plant order. It's very disappointing that your plants arrived yellow and subsequently died, despite your diligent efforts to care for them. We understand your frustration and are reviewing our processes to prevent similar occurrences.
Kind regards,
Gardening Direct Customer Service
Respuesta de Gardening Direct
Hello,
We are so pleased to hear that you are happy with the brilliant, first-class plants you received. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Perfect trailing pansies
All went to plan and my plants and hanging baskets were as promised in your sales cat.
On time and no damage
7 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're delighted to hear that your plants and hanging baskets arrived as expected and on time! It's wonderful to know that everything went to plan and there was no damage. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Well they got delivered on time and…great
Well they got delivered on time and arrived in good condition. so my husband could get on with them as he is a gardener. so all well and good. the courier was very good left the plants where we said we wanted them left so that is good listening.
9 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We are so pleased to hear that your order arrived on time and in good condition, allowing your husband to get straight to gardening! It's also wonderful to know our courier followed your delivery instructions perfectly. Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Perfect delivery
The product always arrives in perfect condition the package is first class and protects the goods full marks to gardening direct
7 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that your product always arrives in perfect condition and that our first-class packaging protects your goods. Thank you for the full marks!
Kind regards,
Gardening Direct Customer Service
Order arrived very quickly plants in…
Order arrived very quickly plants in good condition, all plants flourishing, very pleased.
8 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased your order arrived quickly and that your plants are in good condition and flourishing. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Easy to order
Easy to order. Up to date info about delivery.
Excellent packaging and condition.
1 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that you found the ordering process easy and that you received up-to-date delivery information. It's wonderful that the packaging and condition were excellent too! Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Excellent quality and value
1 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We appreciate your positive feedback. We're so pleased to hear that you found our quality excellent and our value great. Thank you for reviewing us!
Kind regards,
Gardening Direct Customer Service
Plants arrived safely in good…
Plants arrived safely in good condition. They were well parcelled and after replanting are doing very well.
8 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased your plants arrived safely and in good condition. It's wonderful to hear they were well-packaged and are thriving after replanting! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Quick but small!
Plant was delivered quickly as nd in good condition - but was smaller than advertised!
8 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're glad the plant arrived quickly and in good condition. We understand your concern about its size and will review our product descriptions.
Kind regards,
Gardening Direct Customer Service
So sorry
So sorry, but almost all of the aubretia plants have failed ! Quite a few did look very sad on arrival, but I tried planting them anyway. Now, after short time I can only find one or two that have survived. I am no expert gardener, but not a complete idiot I don't think anyway. In case it was my fault I shall put it down to bad luck, but avoid plug plants next time.
7 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We are truly sorry to hear that most of your aubretia plants failed to thrive. We understand your disappointment, especially after trying your best to plant them. We appreciate you sharing your experience, and we are always looking for ways to improve our plant quality.
Kind regards,
Gardening Direct Customer Service
We always ordered from Gardening Direct…
We always ordered from Gardening Direct before moving 4 years ago. I have found we like the quality of the plants we order from you and they always arrive in good condition.
1 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that you've continued to enjoy the quality of our plants since moving, and that they consistently arrive in good condition. Thank you for your continued trust in us!
Kind regards,
Gardening Direct Customer Service
A lot of the plants were damaged and…
A lot of the plants were damaged and they have not responded well since planting.
8 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We are truly sorry to hear that many of your plants arrived damaged and have not thrived since planting. We understand your disappointment and are actively looking into our packaging and handling processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Plants arrived in good condition and…
Plants arrived in good condition and are growing well
4 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that your plants arrived in good condition and are growing well! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Excellent Plants, Delivery and Service
I've made 4 orders so far this year and all plants have been received in good time, very well packaged, and in excellent health and are all progressing very well. I can certainly recommend Gardening Direct and I will certainly be buying more plants in the future.
31 de agosto de 2026
Respuesta de Gardening Direct
Hello,
We are so pleased to hear that all your plants have arrived in good time, very well packaged, and in excellent health. It's wonderful that they are all progressing so well, and we look forward to your future orders!
Kind regards,
Gardening Direct Customer Service
Plants were very well packaged
Plants were very well packaged, delivered on time and were healthy. Good price, good quality, good service.
31 de agosto de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased your plants were well packaged, delivered on time, and healthy. It's wonderful to hear you found them to be of good quality and received good service. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.