I have placed several orders with Gardening Direct since hearing about them from Spring onwards this year. The products purchased have all arrived, well packaged (apart from a clumsy courier driver).... Ver más
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Consulta las opiniones de los clientes
Ordered and paid ahead of time for sweet peas and petunias. When the order came it was only petunias and no explanation about sweet peas so phoned up to be nonchalantly told that they had sold out... Ver más
I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Ver más
La empresa ha respondido
When our order first arrived I believe it was with delivery co that made it arrive so late. It took time but new delivery arrived very good. All plants growing well on our balcony.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Información de contacto
Reino Unido
- gardeningdirect.co.uk
4,2
Muy bueno
25 mil opiniones
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Part order received
I have received two of the items I ordered, and these plants are fine.
Still awaiting the final 2 items.
10 de septiembre de 2026
Respuesta de Gardening Direct
Shareshill Post Office & Store,
We're glad to hear the plants you received are fine! We are actively checking on the remaining items for you.
Kind regards,
Gardening Direct Customer Service
Not much to say.have away mean happy…
Not much to say.have away mean happy with your plants
31 de agosto de 2026
Respuesta de Gardening Direct
juliet healey,
We're so happy to hear that you are pleased with our plants! Your positive feedback truly brightens our day.
Kind regards,
Gardening Direct Customer Service
Well packed plants in prime condition…
Well packed plants in prime condition on every order
11 de septiembre de 2026
Respuesta de Gardening Direct
Debbie Byers ,
We're so pleased to hear that your plants are always well packed and arrive in prime condition with every order! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Good service
Good customer service and was kept up to date by the courier as to when order would be delivered. The plants arrived in a good healthy condition.
3 de septiembre de 2026
Respuesta de Gardening Direct
Graham Tharby,
We're so pleased to hear you received good customer service and were kept informed about your delivery. It's wonderful that your plants arrived in such healthy condition!
Kind regards,
Gardening Direct Customer Service
Looked healthy
3 de septiembre de 2026
Respuesta de Gardening Direct
Thank you for your positive feedback, we appreciate it.
Kind regards,
Gardening Direct Customer Service
Respuesta de Gardening Direct
Judy Parker,
We're so pleased to hear that you found great bargains and quality plants! We truly appreciate your positive feedback and are delighted that you are well pleased.
Kind regards,
Gardening Direct Customer Service
Good communication of delivery
Good communication of delivery, good quality product and good value
19 de agosto de 2026
Respuesta de Gardening Direct
Annette . North Yorkshire,
We're so pleased to hear that you found our delivery communication good, and that you are happy with the quality and value of your product. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
quality products and service
10 de septiembre de 2026
Respuesta de Gardening Direct
Customer,
We appreciate your positive feedback. We are so pleased to hear that you found our products and service to be of high quality. Thank you for your review.
Kind regards,
Gardening Direct Customer Service
Great value and service very good plug…
Great value and service very good plug plants really happy with all of my purchases.
3 de septiembre de 2026
Respuesta de Gardening Direct
Mr J Jones,
We're so pleased you're happy with all of your purchases and that you found our plug plants to be of great value and service! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Great service ,good communication
Great service ,good communication, all good .thank you.
3 de septiembre de 2026
Respuesta de Gardening Direct
JANET WHITLAM,
We're so pleased to hear you received great service and good communication. Thank you for your positive feedback; we truly appreciate it!
Kind regards,
Gardening Direct Customer Service
Excellent customer service
Very reasonable prices, fast delivery & excellent customer service.
3 de septiembre de 2026
Respuesta de Gardening Direct
Rebekah,
We're so pleased you found our prices reasonable, delivery fast, and customer service excellent. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Easy to order and quick delivery
Easy to order and quick delivery. Plant arrived in great condition, moist and with fresh growth, ready to be moved on.✨
4 de septiembre de 2026
Respuesta de Gardening Direct
Georgie,
Hello,
We're so pleased to hear that your ordering experience was easy and that your plant arrived quickly and in great condition, moist and with fresh growth. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
The plants were very good BUT the…
The plants were very good BUT the transaction was let down by the carrier about which I noted to GD at the time.
3 de septiembre de 2026
Respuesta de Gardening Direct
JM,
We appreciate your feedback regarding the plants and are truly sorry to hear about the carrier issues you experienced. We are always working to improve our delivery process.
Kind regards,
Gardening Direct Customer Service
Timely delivery and healthy plugs…
The order was delivered in a timely manner, the plants well packaged and looking healthy. I have now planted the plugs and all seem to be doing well. I look forward to next spring and summer to experience the full enjoyment of the flower plants I purchased. I am very happy with the outcome thus far,
9 de septiembre de 2026
Respuesta de Gardening Direct
Peter Stewart,
We're so pleased to hear your order arrived promptly and that the plants were well-packaged and healthy! It's wonderful to know they're thriving after planting, and we share your excitement for their full bloom next spring and summer. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Delivered with care and safety
3 de septiembre de 2026
Respuesta de Gardening Direct
KatherineLindblom,
We're so pleased to hear that your delivery was handled with such care and arrived safely. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
The plants were healthy and well…
The plants were healthy and well packed, now settled in their garden.
1 de septiembre de 2026
Respuesta de Gardening Direct
customer,
We're so pleased to hear that your plants arrived healthy and well-packed, and that they are now happily settled in their new garden! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Non delivery
Non delivery.
Placed my order on the 17th of July for an early August delivery according to their order form. Did not arrive. Contacted them on August 7th and got this reply : Just to update you on your order, ref OR15983957.
I am sorry to advise there has been a slight delay in shipping your items.
Your Estimated Despatch Date is: Mid August 2026'
Did not arrive.
Sent another email on 1st September to get this reply :
Hi Philip,
After checking our system, it appears your order is currently on backorder. We will dispatch your items as soon as our new stock arrives.
We are expecting our next shipment of this item to arrive around 15th September. Once received and passed the quality checks, your order will be dispatched.'
Still nothing.
Contacted them today 24/9/2026 and got this :
I do apologise for the delay with your order.
I can see your order is currently awaiting stock for the Buddleia Wisteria Lane 9cm, on our system the stock is scheduled to be delivered to the nursery from mid October.
So from a delivery in early August we now have a date somewhere in the middle of October. Make your own minds up. Is this good service?
24 de septiembre de 2026
Opinión espontánea
Respuesta de Gardening Direct
focuselp,
We sincerely appreciate you bringing this matter to our attention and for your patience as we work to resolve the delay with your order. We understand your frustration with the extended wait for your Buddleia Wisteria Lane and the changing delivery estimates. We are actively looking into the stock situation to prevent such occurrences in the future and improve our communication regarding backordered items. We are committed to ensuring our customers receive their orders in a timely manner.
Kind regards,
Gardening Direct Customer Service
Good quality plants
Easy to use website. Lots of choice. Prompt delivery and good quality plants.
20 de agosto de 2026
Respuesta de Gardening Direct
Suzanne,
We're so pleased you found our website easy to use and enjoyed the wide selection of plants. We're also glad to hear about the prompt delivery and good quality of your plants. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived in time
Plants arrived in time. However, on arrival some of the pansies were dead . I have potted on the day Lilly and they are growing well .
9 de septiembre de 2026
Respuesta de Gardening Direct
Linda,
We appreciate you sharing your feedback. We're sorry to hear some of the pansies arrived in poor condition. We are pleased the daylilies are thriving. We are always working to improve our plant delivery process.
Kind regards,
Gardening Direct Customer Service
Good plants well packed coming on a…
Good plants well packed coming on a treat
9 de septiembre de 2026
Respuesta de Gardening Direct
Hello,
We're so pleased to hear that you received good plants and that they were well packed! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
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