The Garden Trellis CompanyOpiniones 

1094
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have recently purchased 3 privacy garden trellis, posts and toppers from this company. They were delivered by a very friendly delivery man who answered my questions about fitting them onto a very o... Ver más

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Valorada con 4 estrellas sobre 5

We bought from the Trellis Company on the assumption they would provide top quality trellises. But we were only mildly satisfied. The quality of the wood and the finish is NOT top quality. The... Ver más

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Valorada con 3 estrellas sobre 5

I first came across this company through various garden designers I follow on Instagram, so I was completely bought in before ordering. I purchased posts, trellises, post caps in olive green an... Ver más

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Valorada con 5 estrellas sobre 5

A real quality product, & very convenient delivery. Only wish I’d gone for the cutting service for one panel as I had assumed the frame was just overlapping timber lats so easy for a DIY resize, but... Ver más

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Información sobre la empresa

  1. Tienda de suministros para vallas

Escrito por la empresa

Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1094)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I visited Clacton-On-Sea

I visited Clacton-On-Sea in order to place my order and was given all the help that I needed. Delivery worked well.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for your positive review.

Valorada con 5 estrellas sobre 5

Excellent people to deal with - High quality 6ft tall open trellis.

Excellent people to deal with. Very high quality 6'' x 6'' Open bow top trellis, very hard to find any that are quality made, these are. Delivery was super fast with there own driver who was very helpful. My neighbour now wants them for his garden,

15 de agosto de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

We are pleased to hear your are happy with everything! Thank you for the very positive review!

Valorada con 5 estrellas sobre 5

Quality product and service

Great first experience of this company. The trellises arrived quickly and in good shape and are excellent quality. They also answered a query I had very quickly.

30 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thanks for taking the time to give us the top review!

Valorada con 5 estrellas sobre 5

This is a local company

This is a local company, I asked for a certain type of trellis. Luckily for me, they had one already to go. So, all I done was paid, put it in my car and install it, on the same day! Was easy....

19 de junio de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for the top review!

Valorada con 4 estrellas sobre 5

I was extremely impressed with the…

I was extremely impressed with the quality of the product, hardwood trellis.

7 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for taking the time to leave us a review. We are delighted you are so pleased with your trellis. We always strive to constantly improve our products and services, If there is anything we could have done better to have achieved 5 stars please let us know.

Valorada con 5 estrellas sobre 5

Excellent

I am so pleased with the garden trellis that I purchased on line with this company. The quality of the wood is great plus delivery and customer service was efficient.
Can’t find anything else to say other than I would definitely recommend this company

6 de agosto de 2024
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Respuesta de The Garden Trellis Company

We are pleased to hear you are happy with GTC. Thank you for taking the time to give us the top review!

Valorada con 5 estrellas sobre 5

Always good quality

Always good quality, always a happy helpful driver. Have used on more than 10 occasions and can not fault the service they provide.

5 de agosto de 2024
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Respuesta de The Garden Trellis Company

We are pleased to hear you are happy with everything. Thanks for the top review!

Valorada con 5 estrellas sobre 5

Great quality fencing

Great quality fencing delivered as promised

5 de agosto de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for the positive reviwe!

Valorada con 5 estrellas sobre 5

Very good quality

Very good quality!

We ordered the pre- painted privacy trellis in black. Getting it painted really hikes the price up, but we are very pleased with the end result!

30 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

We are pleased to hear you are happy with your panels. Thank you for the top review!

Valorada con 5 estrellas sobre 5

High Quality Excellence

I’ve used The Garden Trellis Company for over ten years for many of my garden design projects in London. The quality is excellent and they are efficient and great to deal with, particularly Liam, who looks after the bespoke orders, who goes above and beyond to get the work right for the clients.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

We are pleased to hear you are happy with our products and our service. I will pass your comments on to Liam as well. Thank you for taking the time to give us a top review!

Valorada con 4 estrellas sobre 5

Your Trellis

Dealing with your company was great and your Trellis product is second to none. Giving a free small tin of touch up paint is also a thoughtful idea. However, I spent over £3000 on Trellis and when I asked for an extra free tin of touch up paint because of the size of my order, my request was refused. That’s mean, hence only 4 stars!

19 de septiembre de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for taking the time to review us. I am sorry to hear you are unhappy with paying for additional paint. We always send a small pot of paint out of courtesy, for touching up painted items on site.

We are always reviewing our prices to ensure we are as competitive as possible which then does not allow for providing additional items free of charge. As I am sure you can appreciate, anything over and above what you have paid for that you require to complete your installation would need to be chargeable.

I am pleased to hear that you are happy with the trellis you have received from us though.

Valorada con 4 estrellas sobre 5

Frame joints not the best…

The trellis’s I brought were generally good quality but the frame joints weren’t terrific. I modified a number of them as I had to reduce the size anyway.

3 de julio de 2024
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Respuesta de The Garden Trellis Company

Thank you for taking the time to leave us a review. We offer a choice of different panel options to suit everyone's budget. Our Prestige range, although a bit more expensive, have fully mitred corners on the framing and are screwed together, which may have been more what you were looking for. The panels you have purchased have stapled corners but are still an attractive alternative and I hope you are happy with your finished scheme.

Valorada con 4 estrellas sobre 5

Good company

Firstly delivery was really quick and the products were mainly very good. I bought regular slated panels and a couple of the skates were damaged which was fine as I was cutting a couple off anyway for the height. Time will tell how treated they are and how long they will last. Would have been 5 star but even spending £500 delivery was expensive

14 de agosto de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for your feedback. I am sorry to hear that the panels arrived damaged, although pleased these didn't cause you too much of an issue, although we would have been happy to swap these for you. We do try and keep our delivery costs down and offer free delivery to many areas of the UK. Unfortunately, because you are so far away from us (around a 450 mile round trip), you would have needed to spend £870 to qualify for the free delivery. With regard to the warranty on this product, we offer a 12 year guarantee against rot and insect attack.

Valorada con 5 estrellas sobre 5

This is the second time I have ordered…

This is the second time I have ordered from The Garden Trellis Company and on both occasions I have been delighted with the orders.
Beautifully crafted, perfect colour as stated and delivered on time.
The company has a brillaint range of Trellis designs and colours to match all tastes.

1 de agosto de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

We are pleased to hear you are happy with everything. Thank you for taking the time to give us the positive review.

Valorada con 5 estrellas sobre 5

Very impressed with the quality of the…

Very impressed with the quality of the panels, they arrived on time and were very well packaged in cardboard. I am looking at placing another order soon.

26 de julio de 2024
Opinión espontánea
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Respuesta de The Garden Trellis Company

Thank you for the top review!

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