Garden Wildlife Opiniones 428

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Streptocarpus plant Celebration was a lovely plant with beautiful flowers. The plant was already in bloom and a large plant. Louis at Garden wildlife is always very quick in answering e.mails and... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately the table arrived with a leg split because a screw had been turned too far - that shouldn’t have passed QC. Waiting to hear how it will be remedied. Hopefully, a replacement will arrive... Ver más

Valorada con 5 estrellas sobre 5

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero

Sobre Garden Wildlife

Escrito por la empresa

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

428 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 42% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Good communication

Good communication
Great product. Excellent service

27 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Tim.

We're glad that you enjoy the product and we hope our service continues to deliver into the future.

Kind regards

Jamie

Valorada con 1 estrellas sobre 5

Still waiting for a delivery ordered on…

Sorry this came in time. I gave feedback for a different item not the fire pit grill

28 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Gareth

Thank you for getting in contact. This item is made to order in the UK and dispatched from the manufacturer for us and as such it has an estimated delivery time of 2-3 week. I can see that this order was placed in the evening on the 8th and delivered on the 24th so it did arrive within the estimated delivery time.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

The plants were wrapped well so no…

The plants were wrapped well so no loose soil or bent stalks. Very pleased to receive in such good condition, thank you. Planted in the garden straight away so look forward to watching them grow. :)

27 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Chrissie.

We're glad to hear that everything arrived wrapped and securely and in good health.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Plants well packaged and healthy on arrival.

27 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Tess

We're glad to hear the plants arrived healthy and quickly.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Happy customer

We’re very pleased with our water feature. Easily ordered. The only downside was the delivery time. Took longer than we’d of liked.

20 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Katherine.

We're happy to hear that your water feature is great, apologies about the delivery time.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Great product

Easy to order? Quick service. Great product for protecting vegetables in small garden. Would recommend.

20 de mayo de 2025
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Respuesta de Garden Wildlife

Hi.

We're happy to hear that everything arrived quickly and the product is suited for the needs.

Kind regards

Jamie

Valorada con 1 estrellas sobre 5

When is my delivery?

I ordered plants on April 18 and checking web site it says my order has not been fullfilled yet. I have no idea when these plants will arrive and I am not going to be able to plant them if they arrive much later. When you order plants you plan for them to be delivered in a timely manner. While the plants may be good (although I'll never know) if you can't get them to a customer on time to plant what good are they
UPDATE-I received am email saying they are shipping out my plants and should arrive tomorrow.

17 de abril de 2025
Opinión espontánea
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Respuesta de Garden Wildlife

Hi Gayle

Unfortunately, I cannot see any orders under this name, or the email address provided. I have checked the order number provided in response to our request for more information and it doesn't appear to be one of ours. Could you please email our team at sales@gardenwildlife.com with the order information so we can locate this for you?

Kind Regards
Luke

Valorada con 1 estrellas sobre 5

Never again

I support the concept, but the execution is just not there. Pre-ordered in early March. No plants yet, and no contact from customer service despite two emails. And…no cancellation allowed even though they haven’t sent the plants! How is that legal? Going to the nursery today to get different plants today.

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service and Excellent Product

Great Service and Excellent Product - very happy. Would buy from again

15 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Deborah

Thank you so much for the kind review. I am glad to hear that you are pleased with the service and product. If we can help with anything else please let us know.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Native pond plants

Ordered some native pond plants for a wildlife pond I am establishing. The website has good info about the plants which was helpful in choosing. Plants arrived promptly and in good condition, seem to be doing well.

13 de mayo de 2025
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Respuesta de Garden Wildlife

Hello

Thank you for your kind review. I am glad to hear that you are happy with the service and the plants are doing well.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Pink sensation

My order was delivered in good time and was so pretty I so pleased

15 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Mrs Tiernan.

We're so pleased to hear that everything arrived quickly and in good quality.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Good variety of predators

The Mighty Bugs arrived in a reasonable time frame and packaged well. They bugs were small but visible but were packed in popcorn not buckwheat which was disappointing as I did loose some to the birds. But all in all I'm happy with the service I received and I would use them again.

12 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Cassandra,

We're glad to hear that the mighty bugs arrived in a reasonable time and well packaged. Checking the item it should have been in buckwheat, we do know the adults come in popcorn. This will be something we speak to the supplier about. We hope all future orders are perfect.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Butterfly netting

The purchase was easy, the product was as described and delivery was prompt. Just as things should be!

14 de mayo de 2025
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Respuesta de Garden Wildlife

Hello

Thank you for the kind review. I am glad to hear that the order arrived in good time and that you are happy with it.

If you need any further assistance with the order please reach out to us.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Try this company!

Great website
Great communication
Items safely packaged and timely delivery

13 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Sue

Thank you so much for the kind review. I am glad to hear that you are happy with the service and the items.

If we can help with anything else please reach out to us.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Good customer care

Planter arrived broken but they were quick to refund it.

13 de mayo de 2025
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Respuesta de Garden Wildlife

Hi James

I am very sorry to hear that your item arrived in poor condition. I can see that you reached out to us on the 14th of May and my colleague Louis responded the same afternoon. Could you please respond to that email and let us know which option you would like so we can resolve ths issue for you?

Kind Regards
Luke

Valorada con 3 estrellas sobre 5

Paint quality was poor compared to the…

Paint quality was poor compared to the one I brought from a garden centre but as this will be outside I’m not really worried

12 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Susan

I am very sorry to hear that your plants have arrived in poor condition. If you haven't already reached out could you please send pictures to sales@gardenwildlife.com so our team can help you with this?

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Healthy plant, fast delivery

Plant arrived looking healthy and well cared for and delivered really quickly

12 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Edith.

We're so pleased to hear that everything arrived healthy and well cared for.

Kind regards

Jamie

Valorada con 3 estrellas sobre 5

Ordered and paid for 2 but only…

Ordered and paid for 2 but only received 1.Reported it and was told mistake their end and would send a replacement out.Now received in full.

7 de mayo de 2025
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Respuesta de Garden Wildlife

Hi Kevin

Thank you for confirming receipt of the second item. I am very sorry for the packing mistake. If you need any further assistance please let us know.

Kind Regards
Luke

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