Garden Wildlife Direct Opiniones 

27.811
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wow!!! Ordered yesterday and received today. What a result. Have been waiting 12 days for bird food supplies from a major Pet Food Superstore. Twice parcels returned due to courier incompetence, n... Ver más

Valorada con 5 estrellas sobre 5

My go-to company for seeds, sunflower hearts, mealworms and accessories. The products are of excellent value and quality. The no grow no mess premium seed really is no grow no mess. My feeders are... Ver más

Valorada con 5 estrellas sobre 5

So easy to place an order. Very quickly delivery,well packed & kept updated on the progress of the delivery. Excellent quality of all the products I ordered & very competitive price. Have been buying... Ver más

Valorada con 5 estrellas sobre 5

Always have a very good service from Garden Wildlife Direct. Nothing is too much bother is a parcel goes astray for whatever reason or if you have ordered the wrong bird food a quick phone call or ema... Ver más

Información sobre la empresa

  1. Tienda de alimentos para animales
  2. Vivero

Sobre Garden Wildlife Direct

Escrito por la empresa

About Garden Wildlife Direct

About Us

Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.

Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.

Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.

So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.

As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.

Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.

Thank you and Happy Wildlife Watching!

The Garden Wildlife Direct Team


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

28 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,8

Todas las opiniones

(27.811)

145 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

they are very reliable and fulfil…

they are very reliable and fulfil orders on time and correctly. the birds love their feeds. not had any complaints at all abt quality or anything else. good prices and a very good range of items.

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spot On

Good company to deal with.
Easy to navigate website & excellent prices compared to local pet food suppliers.
Delivered exactly when they promised well packaged & of great quality.
Have dealt with them for as few years now & see no reason to change.
Always very competitive and reliable so very happy.
& no I don’t work for them lol

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Out of stock

I have used this company for many years and been pleased with the service and quality of goods but why are the coconut halves always out of stock?,i use them alot and the birds love them but there is only one selection available the others are out of stock and this has happened for months now,i don't want to but i may have to look elsewhere for them.

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service all round!

Excellent service all round!
Good prices, excellent quality (birds won't leave the food alone!) and very quick delivery. I've recommended Garden Wildlife Direct to my friends. It's so much easier for me to buy in bulk and have it delivered as I am disabled, and this way I don't have to carry it home!

8 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Why bother delivering to you, any address will do!

After years of great service our latest delivery was dumped in a neighbour drive. When I bought this up with Garden Wildlife their response is ‘our delivery drivers are permitted to leave deliveries with neighbours!’ Shocking to say the least, without your authority Garden Wildlife can leave your delivery whoever they like. BE VARY CAREFUL! Anyone could get your delivery….

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent service

Once again an excellent service provided by Garden Wildlife Direct. The foodstuff is good quality and well priced. So the birds and I are very happy

26 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered some products

Ordered some products, they arrived, Some damaged as the packing was insufficient for fragile suet logs, Promised a refund by the store for the items damaged. A nice email saying how sorry they were, blah blah blah. I ordered more from them as I thought this was good customer service. Checked the status of the refund and it has NOT been made. I will not order Any further products from these in future. I will not deal with a company that Lies to a customer

2 de junio de 2025
Opinión espontánea
Logotipo de Garden Wildlife Direct

Respuesta de Garden Wildlife Direct

Hello Ian, thank you for your review. I can see that the refund has been actioned, refunds can take 5-10 workinhg days to process. I hope that ths helps. Best Wishes, Garden Wildlife Direct

Valorada con 1 estrellas sobre 5

V poor customer service

I wrote to them after purchasing a product which, in my view, is not fit for purpose (a Tom Chambers Squirrel Snack Box) as within weeks of putting it out it has been literally decimated by the squirrels. I have photos and an email exchange with the manufacturer, but rather than ask for any of this to help inform their response or make the customer feel as they they had, at the very least been heard, the responded with "We have sold a huge amount of these feeders without this issue arising". Very poor and shows a total lack of care. No more custom from me.

5 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Prices change like the weather

Prices change like the weather! Ordered some seed mixes which I'd had in my basket at 5am which were "on offer" the night before. Didn't check the price at the time but I was charged full price not the offer price. Then at 7am they were on offer again with express delivery. What a rip off.... Won't be using them again.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Usual good service thank you

Usual good service thank you. Quick delivery (although delivery driver left at the wrong address, but luckily easily rectified). Good quality calci worms unlike other stockists who usually deliver mostly crumbs....
Thank you Garden Wildlife Direct.

24 de mayo de 2025
Opinión espontánea

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