Gas Connections Opiniones 

29
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Company were very helpful and efficient. They persevered where others could not be bothered. I was kept informed of progress nd the site team were great. Nigel MCIOB

Valorada con 5 estrellas sobre 5

Having had an air source heat pump installed, I wanted to cease having gas. There’s not much advice on the internet & I happened to come across this company. I cannot thank Dan enough for his knowledg... Ver más

Valorada con 5 estrellas sobre 5

Informed of progress from day one advised completely as to what was needed prior to gas meter removal. Stated a date for the removal and the gas engineer phoned when he was on his way. Emailed next d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a very difficult and extensive search trying to track down a Gas supplier who could assist us in removing a gas meter, I finally found Gas Connections. From start to finish their service has be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas

Información proporcionada por diversas fuentes externas

Planning and undertaking gas connection works can be complex and time consuming. Some specialist knowledge is essential to navigate network systems and ensure your needs are being met. Gas Connections can help assess your requirements and walk you through the entire process, whilst keeping you updated and informed.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(29)

3 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Great service, informative and worked well with us to answer any questions or concerns we had. The actual removal was quick and easy and the engineer who visited was friendly.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Gas Connections

Thank you Chrissie - that is much appreciated

Valorada con 5 estrellas sobre 5

Touchstone a Touch of class.

Everything from start to finish was smooth and friendly, Nicola and David were a great team to work with. They are highly recommended, with a professional attitude as well. DIOLCH

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Gas Connections

Thanks Calvin, much appreciated.

Valorada con 5 estrellas sobre 5

Very good company to work with 5*

After a very difficult and extensive search trying to track down a Gas supplier who could assist us in removing a gas meter, I finally found Gas Connections. From start to finish their service has been second to none. Thanks to them our project can move forward. I highly recommend Gas Connections and will be using them again in the future as and when required.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Gas Connections

Thanks Gary - much appreciated. Good working with you.

Valorada con 5 estrellas sobre 5

Very Helpful

Gas Connections were very helpful and completed our on time and as promised. Very helpful bunch and would use them again.

14 de julio de 2023
Opinión espontánea
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Respuesta de Gas Connections

Thank Michael. Much appreciated

Valorada con 2 estrellas sobre 5

Unprofessional and ineffective

We wasted a lot of time with Gas Connections. Initial call and consultation could not be more promising and helpful but it all went downhill. Emails and calls were not returned, messages lost, to eventually (with a push) conclude our job wasn’t what the company could do, many days after. Knowledgeable in some areas but without professional communication ethics or customer care. Do not recommend.

26 de abril de 2023
Opinión espontánea
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Respuesta de Gas Connections

Olga - I'm sorry you had a bad experience. I have looked into it and find several explanations which we can learn from so thank you for feeding back. Most importantly, if the work you require is still outstanding I would be happy to assist you either directly or if we cannot help, then to signpost you to the best solution. If it remains unresolved please get in touch.

Valorada con 5 estrellas sobre 5

100% Recomend

Informed of progress from day one advised completely as to what was needed prior to gas meter removal. Stated a date for the removal and the gas engineer phoned when he was on his way. Emailed next day to ask if the works had been completed and if any issues.
After enquiring with a few companies 100% made the right choice excellent service and cost. Just wish my utility supplier was half as professional. (Thanks Dave)

1 de octubre de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thanks for your kind words Andy, I'm glad our service delivered for you, very encouraging.

Valorada con 5 estrellas sobre 5

Gas Meter Disconnection

The request for work was acted upon promptly, I was kept fully informed of progress and job carried out to my complete satistaction.

29 de noviembre de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thank you for your review and we're glad we were able to help with your gas work.

Valorada con 5 estrellas sobre 5

Absolutely seamless experience

Absolutely seamless experience. From first getting in contact with David at Gas Connections to having my gas meter fully removed. Communication was spot on, there were no issues or glitches, and everything happened at a good pace. Thanks for making it pain free.

26 de septiembre de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thanks Nat, those kind words keep us motivated.

Valorada con 4 estrellas sobre 5

Engineer just didn't turn up for confirmed appointment

I booked a gas meter removal and to make sure it could be carried out on the day ot was supposed to be done, I started the process 6 months in advance. We needed to do building work, which was dependent on not having the gas meter. Engineer's visit was confirmed for today between 8am and 12pm and he didn't turn up, neither did i get an explanatory phone call. The offices are now closed for holidays, for another 4 days, so I cant even hope for an earlier solution. This is causing me a huge amount of financial and time loss. Not acceptable.
I am updating the above review, as it would not be just to give an so negative one, when the was an enormous positive too. After I review and also left a message and email for the office, I got email from David, who was still on holiday, but insisted the complaint immediately. Although the engineer was booked for the 1st, he confirmed that de didn't attend but could offer no explanation. David rebooked the appointment for the 5th and this time the engineer did turn up and removed the meter. Throughout this process David has been extremely helpful and informative, going the extras mile, so a huge thanks for that

1 de septiembre de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thank you Kitty. I'm sorry that the scheduled date we originally agreed was not fulfilled due to an administrative error by our engineering contractor. I am glad that we were able to re-schedule with you and completed the removal on the revised date. Thank you for your patience and I apologise that your job was delayed.

Valorada con 5 estrellas sobre 5

Professional and Timely, highly recommend

Gas connections were quick to respond to our quotation request, and unlike other companies assessed our requirements accurately in a no nonsense approach. Works were scheduled and completed in a very timely manner. Highly recommend!

28 de julio de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thank you Danyal, much appreciated. I'm glad you had a good experience, happy we could help.

Valorada con 5 estrellas sobre 5

Disconnection and removal of gas supply meter.

Good service initially,with arrangements but waited a very long while for work to be finely finalised and completed.Dissatisfied with waiting so long for completion.

15 de julio de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thank you for your feedback Paul. We've updated our communication process to make sure that the reason for your delays is addressed at the beginning of the process now, which is speeding things up already.

Valorada con 5 estrellas sobre 5

The engineer arrived on time to remove…

The engineer arrived on time to remove our gas meter and was polite, friendly and efficient. We are perfectly happy with the service from this company.

24 de junio de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thank you Linda, for your review and your custom and your patience.

Valorada con 5 estrellas sobre 5

David and the team were great from…

David and the team were great from start to finish with the removal of an old gas meter, and were fair on pricing compared to one some of the gas provider charge to remove a meter.

19 de mayo de 2022
Opinión espontánea
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Respuesta de Gas Connections

Thanks Petriece - much appreciated

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