GSH have been simply brilliant from start to finish on my mothers property. It was a big job removing an old back boiler and replacing with a combi. From the initial survey and quotation to the job it... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our 23 year old boiler finally gave up! Gas Safe Hero came out really quickly and gave us a fantastic price. This was replaced in one day and also flushed all our radiators. Matty and his colleague (s... Ver más
La empresa ha respondido
We would 100% recommend Gas Safe Hero. They have fitted and serviced two boilers for us now. Installation was very quick and everything was left lovely and clean. This is a genuine family business... Ver más
La empresa ha respondido
First class job carried out by Matthew and his partner, new boiler was fitted with no fuss, the work area was all cleaned up and everything was fully explained before they left. Two polite and well ma... Ver más
La empresa ha respondido
Información sobre la empresa
- Contratista de calefacción
- Contratista de aire acondicionado
- Proveedor de calderas
- Contratista
- Servicio técnico de calefacción y calderas
- Fontanero
Escrito por la empresa
We know that your home and any improvements made to it are very important to you. So as a family run company with over 25 years of experience, we are confident we are the best team to carry out your work. Not only do we complete full boiler installations, but we also offer comprehensive servicing, maintenance, and repairs to ensure your boiler is running safely and efficiently. From start to finish, your journey as our customer is at the heart of our service; we want you to be fully satisfied. Our engagement with our customers and respect for each individual’s requirements, is what we like to think makes us a little different. Honing our experience and enthusiasm, we’ve developed a great service and team we’re proud of. So if you’re contemplating work on your heating system, we’d like you to consider a collaboration with us.
Información de contacto
6 Sherwood Close, Murton Village, NE27 0LS, Newcastle, Reino Unido
- 0191 814 7260
- hello@gassafehero.com
- gassafehero.com
Simply Brilliant
GSH have been simply brilliant from start to finish on my mothers property. It was a big job removing an old back boiler and replacing with a combi. From the initial survey and quotation to the job itself was all completed within a week. Josh and Lewin both worked solidly for two days straight to get the job finished. They left the house immaculately clean, were extremely polite and professional and did everything they said they would, even popping back out to remedy a very minor issue which can be expected with a new system. We have no regrets using this company efficient , worth every penny with great work ethic.
Superb experience on boiler replacement
Our 23 year old boiler finally gave up! Gas Safe Hero came out really quickly and gave us a fantastic price. This was replaced in one day and also flushed all our radiators. Matty and his colleague (sorry didn't get his name) tidied and cleaned so no mess! I would strongly recommend this company.

Respuesta de Gas Safe Hero
Great service at a good price
Great service at a good price. Very professional service from start to finish. I would highly recommend this company. Work was all completed on the day and all scrap materials removed. The house was left in prestige condition it was difficult to know that any work had taken place.

Respuesta de Gas Safe Hero
Superb Service
We would 100% recommend Gas Safe Hero. They have fitted and serviced two boilers for us now. Installation was very quick and everything was left lovely and clean.
This is a genuine family business who really excel in ongoing customer service. They aren’t a firm who just fit boilers and then you never hear from them again - they go above and beyond to provide support whenever you need it.

Respuesta de Gas Safe Hero
5* service
Five star service from start to finish, from Gareth coming to see us went through all of the options available explained how the work would be done arranged the day to fit new boiler team turned up on time excellent job fitting boiler very tidy very friendly explained how work the hive thermostat.
would recommended to family and friends

Respuesta de Gas Safe Hero
5 star from start to finish… I have to…
5 star from start to finish… I have to say one of the most professional company’s I have dealt with in years! From the initial appointment with Gareth to the engineers refit within an immediate time frame and cleanliness… and the price was fantastic…. We are telling every one about you guys and will not move from using you now thank you…..

Respuesta de Gas Safe Hero
Amazing and flawless service
Amazing service from start to finish. The team were quick, responsive, professional, and friendly, all at a surprisingly affordable price. We’re extremely satisfied and wouldn’t hesitate to recommend Gas Safe Hero to family, friends, and neighbours.

Respuesta de Gas Safe Hero
Gas Safe Hero came to the rescue!
Gas Safe Hero came to the rescue after we were woken by burst pipe and running water behind a wall in the early hours of the morning. The problem was immediately located and quickly and cleanly fixed. The lovely guys that called out were polite, knowledgeable and respected our property. Absolute five star service, I recommend this company without hesitation.

Respuesta de Gas Safe Hero
Outstanding service
Great service start to finish. Jack & Josh did an amazing job very efficient. Highly recommend this company

Respuesta de Gas Safe Hero
New combi boiler
I was very pleased with the members of staff who came and gave me a quote for the new boiler I needed. Very helpful and respectful. Like wise the engineers who came to do the fitting. Very efficient and quick.

Respuesta de Gas Safe Hero
Gas safe hero’s
They are very well organised from start to finish. Regular boiler out combi installed. Great job. Very tidy & polite workers. The whole experience stressless.

Respuesta de Gas Safe Hero
First class company
Excellent service and installation of my new boiler and a Hive control by Gareth and his team. They took great care whilst in my home and left everything in perfect working order. Would highly recommend this company really pleased.

Respuesta de Gas Safe Hero
First class job carried out by Matthew…
First class job carried out by Matthew and his partner, new boiler was fitted with no fuss, the work area was all cleaned up and everything was fully explained before they left. Two polite and well mannered gents who just got on with the job in hand and well recommended.

Respuesta de Gas Safe Hero
We just used Gas Safe Hero to replace…
We just used Gas Safe Hero to replace our aging boiler. Great people to deal from coming to my home to give us a price to install. I love a company with great communication!! They lads who installed the boiler never stopped till it was complete. Great company!!

Respuesta de Gas Safe Hero
I recently had a new combi boiler…
I recently had a new combi boiler installed by Gas Safe Hero. Everything went smoothly from receiving and discussing estimate to actual removing old boiler and installing and commissioning new boiler and heating system. I cannot give enough praise for how the installation team, Nathan and the boys, performed with all work completed within 5 hrs. Also like to thank Gareth and Lauren for making this experience simple and straight forward.

Respuesta de Gas Safe Hero
New Boiler Installation
I arrange for a new boiler to be installed at my parents flat. Very impressed with Gas Safe Hero, the whole process went extremely smooth and well from start to finish. I placed the order on 30/12/2025 and the new boiler was fitted and up and working by the afternoon of 31/12/2025. They went way above my expectations, so a big thank to Gareth and his team involved, Nathan, Jack and Lauren from their 1st class efforts.

Respuesta de Gas Safe Hero
1st Class Service From start to finish I can’t recommend…
From start to finish I can’t recommend Gas Safe Hero enough. From the quoting stage visit to installation of our New Boiler and follow up were 1st Class well done Gareth and Team I’ll be hopefully chatting towards the summer to fit some Air Conditioning. Carry on your great work. 👏👊🏁

Respuesta de Gas Safe Hero
Gas Safe Hero 👍🏼👍🏼👍🏼👍🏼
First time dealing with Gas Safe Hero. They are absolutely amazing at what they do. I am totally amazed with how this team work so well together. They really looked after us….they didn’t treat us like customers….they treated us like family/ friends. I can’t recommend them enough.
We had a brand new central heating fitted and from start to finish, they kept us informed and even when a little “problem” had risen, they made no hesitation about it and quickly addressed the issue.
Thank you all so so much….Lauren at the office, Nathan who did the initial survey, Matthew and all the guys who came to fit the system….plus the big boss himself Gareth 😅

Respuesta de Gas Safe Hero
Gas Safe are definitely Heroes!
I contacted Gas Safe Hero after our boiler finally gave up and stopped working completely. With no hot water, no heating and a small child I was in a huge panic about getting the boiler fixed and QUICK. Less than 24 hours after making an initial enquiry on their website Gas Safe got in touch with me to find out more about my problem and got someone around to take a look the same day. Unsurprisingly the diagnosis was new boiler was needed. Nathan took me through all the options available and, knowing that budget was the biggest factor for us, made recommendations on the best option ... and threw in a couple of little extras too :) Boiler chosen, payment agreed we then arranged an installation date for 48 hours time. The fitters turned up, got to work and we didn't hear a peep from them all day! They had their heads down, bums up getting it fitted, making sure it worked and showing us how to use the boiler and the thermostat. We couldn't have been happier!
A couple of weeks later, we noticed a stain on the kitchen ceiling which seemed to be coming from the boiler cupboard. After having a look we discovered one of the pipes from the boiler was dripping and coming through the floorboards. Gas Safe Hero came to the rescue again, popped around and sorted the problem within minutes!
I'd recommend Gas Safe Hero to anyone. From start to finish they've been amazing and have helped make our house a toasty one again. The engineers/fitters were absolutely brilliant but I have to give a special shout out to Lauren who made sure all the paperwork was in place in time, made sure everyone was where they were meant to be at the time they were meant to be there and made sure everything went without a hitch. Thanks to the whole team!

Respuesta de Gas Safe Hero
Excellent service
I did my research when I was looking for a new boiler and Gas Hero were highly recommended. I was very impressed with the service we received from start to finish.
The communications from the beginning were very clear and precise with no hidden surprises.
The staff who fitted the boiler were very professional and were excellent with our dog, who can be a little protective sometimes. Even she sat and had lunch with the fitting team.
I would highly recommend this company to anyone looking to renew their boiler.
Thank you

Respuesta de Gas Safe Hero
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







