Utility Smart Connections Opiniones 

332
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Poor communication and cost increases after initial quote. Finally didn't get paid for our work and now this company is in administration, and not the first times by same company director. Yet, my con... Ver más

Valorada con 5 estrellas sobre 5

We were very grateful to Chris and his team for getting us out from under a really tricky situation. A retaining wall was falling down, and taking the three gas meters and the mains supply with it. Ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a few quotes from other companies, i decided to go with Gas Smart connections due to Chris knowing what he was talking about. After accepting the quote the gas installation was completed in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Payment Plan The service was incredibly efficient but I don't feel the payment plan is really what it says. I've always presumed it is a way you can spread the cost over three months, however, I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas

Escrito por la empresa

When it comes to utility connections, meter issues and arranging supply contracts, dealing with the big 6 utility companies can be a nightmare. Utility Smart Solutions is a one-stop shop for all of your energy needs. We provide a personal service that gives our customers one point of contact throughout the duration of their project, leaving you with more time for the important things in life. From new connections and upgrades right through to registering your supply and setting up your supply contract, we’re here to make sure that everything runs like a dream. Utility solutions are our bread and butter, so our expertise and knowledge ensure there are minimal delays, and that headaches are primarily resolved by us and not the customer. We only use highly rated GIRS registered engineers who are not only required to be professional and amazing at their job but also friendly and personable like us! We challenge our customers to find other utility solution providers who can offer such a clear and simple service and have the same dedication to customer service that we have. ​ Our promise states that the customer is king and we truly believe that. By having one dedicated adviser throughout the whole process, we can keep an often complicated process simple and pain-free, freeing up our customers’ time to focus on the rest of their project. Make the SMART choice!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(332)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Can't recommend highly enough!

Great company to work with, the price was very competitive and having one person to deal with throughout was fantastic as I have had bad experiences with utilities in the past. Great customer service and special thanks to Charlotte for her help!

13 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Competitively priced, completed to schedule and a few minor issues dealt with in a helpful and professional manner.

7 de octubre de 2019
Opinión espontánea
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Thanks for the review it is much appreciated. We are glad that you were happy with the service that Claire provided and we managed to resolve the small issues that cropped up.

Valorada con 5 estrellas sobre 5

Good communication, stressw free, professional

Good communication - as soon as the job was paid for I was contacted by a person dedicated to arranging my particular job.

I was kept informed of all of the happening along the way and given plenty of time before the work commenced to arrange time off and to be at site location.

Highly recommended, everything happened as I was told it was and in a very easy and relaxed manner, stree free and professional.

5 de octubre de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review and feedback Patrick. Glad all went to plan.

Valorada con 5 estrellas sobre 5

A tricky job, expertly handled

We were very grateful to Chris and his team for getting us out from under a really tricky situation. A retaining wall was falling down, and taking the three gas meters and the mains supply with it. Chris negotiated tirelessly with Cadent to get us the outcome we needed, saving us many thousands of pounds. I salute his commitment to customer satisfaction — if you have Gas Smart on your side, you've made the best possible choice!

1 de octubre de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks so much for the lovely review Martin. We are always happy to try and help people who get bogged down by the networks rigid rules. Glad you were able to get everything sorted.

Valorada con 5 estrellas sobre 5

Great service

Really amazing service !
Literally did not have to do anything they sorted out everything from start to finish!
Would definitely recommend

23 de septiembre de 2019
Opinión espontánea
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Thanks for the lovely review Harley, much appreciated.

Valorada con 5 estrellas sobre 5

Great service and customer service…

Great service and customer service always there to help and advise along the way would recommend this company 100%

22 de septiembre de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Sutharsan. We are glad that all went well and you were happy with our service. Thanks again.

Valorada con 5 estrellas sobre 5

Great company

As other reviews, excellent from start to finish, the personnel touch, even though you don’t meet Carl and Chris, it’s all done to precision, price is very reasonable to other suppliers, would recommend Gas Smart to anyone. Well done.

14 de agosto de 2019
Opinión espontánea
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Thanks Liz! We are so glad that all went well and that you were happy with our service.

Valorada con 5 estrellas sobre 5

Great communication from Charlotte

Great communication from Charlotte. A very simple process.

26 de julio de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Alistair! We are glad that all went well and you approved of Charlottes customer service.

Valorada con 5 estrellas sobre 5

The service they provided was…

The service they provided was informative and all work was carried out on time

19 de julio de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the positive feedback Mark! Glad you were happy with our service.

Valorada con 5 estrellas sobre 5

5* feedback

5* feedback nice and easy service

16 de julio de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for your review Ryan, glad all went well.

Valorada con 5 estrellas sobre 5

Perfect from start to finish

The whole experience from start to finish was Perfect could not recommend them enough ! They even left the place cleaner then they found it

27 de abril de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the lovely review! We always aim to please and we are so glad that everything went so well and you were happy with the service. Thanks again.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - everything dug out and replaced cleanly - you almost can’t tell anything’s been done :)

5 de abril de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Mark. Glad all went well! Thanks again.

Valorada con 5 estrellas sobre 5

After a few quotes from other…NEW GAS CONNECTION

After a few quotes from other companies, i decided to go with Gas Smart connections due to Chris knowing what he was talking about.
After accepting the quote the gas installation was completed in 3 weeks.
The 3 man installation team arrived and installed the gas pipe and put everything back as it was before starting the job, I was impressed!.
I would recommend Chris from gas connections and would use again in the near future.
Kept up the good work Chris!

1 de abril de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks so much for the great review David! Glad all went to plan and you were happy with our level of customer service. Hopefully speak to you soon. Thanks again.

Valorada con 5 estrellas sobre 5

I can't fault Gas Smart Connections

I can't fault Gas Smart Connections. Knowing there's one person organising everything who you can contact and it all gets sorted is truly wonderful. Although they were the most expensive of all the quotes I got, I believe it was money well spent. The swift turn around from quotation to job done was only 3 weeks! When I've used other firms in the past it's been 8-10 weeks waiting. The gentlemen that put the gas into the property were polite and helpful. The hole was filled in the next day. Perfect.

19 de marzo de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the detailed review Susan! We are glad that you approve of our service and that everything went well. Our quotes do include extra services that other providers do not include which is why our prices can sometimes appear slightly higher than others. We do however agree with your view that the service we provide is definitely worth paying that little bit more for. Thanks again.

Valorada con 5 estrellas sobre 5

Very helpful

I first contacted Gas Smart a year ago to discuss a mains connection to a house I was in the process of purchasing. They have been helpful and patient at every stage of the process, adapting to the rather slow timetable that I was having to adhere to thanks to planning constraints holding back site clearance work which was necessary to give access to the property. The work to make the connection went very smoothly.

18 de marzo de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the amazing review! We understand that patience is essential when dealing with any newbuild or conversion projects. Glad all went well and you are up and running now. Thanks again.

Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company , they take all the stress away. highly recommended

16 de marzo de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks so much for the review! Glad all went well.

Valorada con 5 estrellas sobre 5

I have had a great experience with Gas…

I have had a great experience with Gas Smart Connection. Very professional, excellent work and they did the project exactly as they said they would. We did the same gas connection 4 years ago with British Gas and from now on will only use Gas Smart for gas connections, If you ever get a gas connection please give them the chance to quote, you will not be disappointed very good company.

12 de marzo de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks so much for the glowing review Jonathan . We are so glad that you were happy with our service and we hope to deal with you again soon. Thanks again.

Valorada con 5 estrellas sobre 5

first class professional job from start…

first class professional job from start to finish and I mean finish all tidy, no loose ends, just sit back and enjoy
Leigh

12 de marzo de 2019
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Leigh, much appreciated. Glad all went smoothly.

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