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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Agent (Taylor in my case) was very helpful during the viewing and the overall process as a first time buyer. Kept me informed throughout, was very friendly and gave clear steps on whats happening next... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace was fantastic. Amazing job at being friendly whilst also saying it straight in a kind and professional manner. She advised the pros AND the cons to the property making sure it's suitable for us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a fantastic experience with Joseph today, who showed us around four houses. He was absolutely lovely, friendly and professional throughout, and made the whole experience really enjoyable. He de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lucy and Kenya of Gatekeeper who have just sold my house was an excellent team together. Always kept me in touch every time they showed somebody around. The good thing about Gatekeeper, you have alway... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Compañía de administración de propiedades
  6. Tasador inmobiliario

Escrito por la empresa

Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(1984)

725 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very efficient service and friendly…

Very efficient service and friendly staff.

29 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. It’s great to hear you found the team both friendly and efficient. We really appreciate you taking the time to leave us a review!

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

My viewing

I met Harry this morning to show me round a property. He was punctual, very polite and able to answer questions confidently.
Altogether a good first experience with Gatekeeper.

29 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave such a lovely review. I’m really pleased to hear Harry made a great first impression and was able to answer all your questions confidently.
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Great!😊😊 Lovely meeting you and really…

Great!😊😊 Lovely meeting you and really happy with your service!

29 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

I’m really pleased you’ve been happy with the service. We really appreciate you taking the time to leave us such a lovely review!
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Very slick and professional throughout

Very slick and professional throughout. I've working with a lot of similar firms and they are amongst the best, would highly recommend.

8 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you very much for the review and recommendation. Coming from someone who has worked with a number of similar firms, it’s especially pleasing to hear you rate Gatekeeper so highly.
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Very easy people to talk

Very easy people to talk. No problem is to big. Charlie is a credit to your company.. hes been keeping me up to date with everything and each notion.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

hank you for the lovely feedback. It’s great to hear Charlie has kept you so well informed throughout and has been there whenever you’ve needed him. I’ll make sure your comments are passed on.
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

I had an absolutely amazing experience…

I had an absolutely amazing experience with gatekeeper and how professionally they have handled this entire rental process from inception and step by step guidance provided by each of the team member. This by far is best experience in UK with an Estate and letting agency

25 de agosto de 2026
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Respuesta de Gatekeeper

Thank you for such a fantastic review. It’s brilliant to hear how well the whole team supported you from start to finish and made the process feel clear and straightforward. We really appreciate your kind words and are delighted you chose Gatekeeper!
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Viewing

The property itself was not nice and had a lot of issues, but Elizabeth was really polite and helpful, answered all of my questions and did not rush me - hence why the 5 stars.

22 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave such a thoughtful review. I’m really pleased Elizabeth was able to help and give you the time and information you needed, even when the property itself wasn’t quite right. I’ll make sure she sees your lovely comments!
Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Great service with amazing…

Great service with amazing communication. Dan was with me all through the process and made it easy and comfortable. Gatekeeper is the best property agency and I'm glad I came to them.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you so much for the lovely review. It was a real pleasure to be with you throughout the process, and I’m really pleased I could make everything feel straightforward and comfortable. I really appreciate you choosing Gatekeeper!

Best wishes,
Dan Thorne | Sales Director

Valorada con 4 estrellas sobre 5

Gatekeeper lettings

Elizabeth, the gatekeeper staff who walked us round during the property viewing took time to explain and answered every question we asked her professionally. The property was also exactly as we saw on the market for renting. I will not hesitate to recommend Gatekeeper to family and friends

27 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. Elizabeth will be really pleased to hear this, and we’re delighted the property lived up to your expectations. We really appreciate the recommendation.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Wonderful service

The estate agent was absolutely wonderful. Gave us the information we enquired about. Very informative. Amazing service

27 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such lovely feedback. We’re really pleased you had such a positive experience and felt well looked after.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

They are really helpful and keep in…

They are really helpful and keep in touch regularly. A very profess service I am very happy with the agency and especially Lucy and Kenya in the Witney branch

27 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. Lucy and Kenya will be really pleased to hear this, and we’re glad you’ve been so happy with the service from the Witney team.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Excelelnt service

Excellent service, on time which is very important to me. Asked her a lot of questions which she answered all of my queries. Much better service than a lot of estate agents. So a big thank you.

25 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. We’re really pleased you had such a positive experience and that everything was handled in a way that worked for you.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

I had a really positive experience with…

I had a really positive experience with my application process. Kenya was very informative and kept me updated at every stage before moving onto the next part of the process. Communication was excellent, she was very helpful and quick to respond to any questions I had which made the process a lot easier and less stressful. Highly recommend!

25 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such lovely feedback. Kenya will be really pleased to hear this, and we’re glad she could make the process feel easier and less stressful for you.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Highly efficient letting agency

Highly efficient staff and great service. Lucy was very helpful throughout the process.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. Lucy will be really pleased to hear she was able to help throughout the process.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Consice

Consice, punctual, terrifically confident and out going.
A pleasure to meet Phil, one of the team, who navigated a pretty seamless experience.

Well done all, keep it real.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the fantastic feedback. Phil will be delighted to hear this, and we really appreciate you taking the time to share your experience with the team.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Communication is Gatekeeper's strength

Communication is Gatekeeper's strength. As a Landlord I have sometimes felt with other Agencies that they've forgotten about me once the tenant is Insitu. Gatekeeper always keeps me informed of what is happening with my property and always gets my approval when it is required. A very professional service from all staff.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such fantastic feedback. Keeping landlords informed and involved is a big part of what we believe good property management should be, so it’s great to know you feel supported even after the tenant has moved in. We really appreciate your continued trust in the team.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

A local Company that really cares

A local Company that cares equally for both Tenants and Landlords
Easy to contact and on hand to sort any issues or give help, should needs arise.
Always the little things and personal touch that sets Gatekeeper above other bigger Companies.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such kind words. We’ve always wanted to build a business where both landlords and tenants feel genuinely looked after, so it’s great to hear that comes across. We really appreciate your continued support.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable

Very friendly and knowledgeable. Able to have a look around property without pressure

22 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. We’re pleased you felt comfortable looking around and never under pressure.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Really friendly helpful staff

Really friendly helpful staff

22 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re really pleased you had such a positive experience with the team.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Knowledgeable and polite

Joe was very knowledgeable on the property and where he didn’t have the answers went away and had someone call us the next day with the information. Wasn’t pushy but was making an effort to sell the property to us.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. Joe will be really pleased to hear this, and we’re glad he could help get the answers you needed without making you feel under pressure.

Best wishes,
Dan Thorne | Sales Director

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