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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Agent (Taylor in my case) was very helpful during the viewing and the overall process as a first time buyer. Kept me informed throughout, was very friendly and gave clear steps on whats happening next... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace was fantastic. Amazing job at being friendly whilst also saying it straight in a kind and professional manner. She advised the pros AND the cons to the property making sure it's suitable for us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a fantastic experience with Joseph today, who showed us around four houses. He was absolutely lovely, friendly and professional throughout, and made the whole experience really enjoyable. He de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lucy and Kenya of Gatekeeper who have just sold my house was an excellent team together. Always kept me in touch every time they showed somebody around. The good thing about Gatekeeper, you have alway... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Compañía de administración de propiedades
  6. Tasador inmobiliario

Escrito por la empresa

Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(1984)

725 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thanks for Joseph and for an excellent…

Thanks for Joseph and for an excellent viewing and being flexible and helpful.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave your feedback. We’re really pleased Joseph could be flexible and make things as easy as possible for you.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Elizabeth was amazing and very…

Elizabeth was amazing and very knowledgable about the property

18 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re really pleased Elizabeth was able to help and make your experience such a positive one.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Alice at Gatekeeper

My main contact at the Agent's was Alice. She kept me up to date, calling me every 2-3 weeks, and acted as a bridge between myself and the seller. Overall, Gatekeeper made the purchase a lot smoother where it could have gotten rough at times.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such lovely feedback. Alice will be really pleased to hear this, and we’re glad she could help keep everything on track and make the process a little smoother.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Great service from Kenya

Great service from Kenya. Knowledgeable, reliable and excellent negotiating and interpersonal communication skills

17 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. Kenya will be delighted with this and we’re really pleased her expertise and approach made such a positive difference.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Communication was excellent

Communication was excellent. I received regular updates, even when there was nothing new to tell me. For me, this is a key skill that many estate agents appear to lack. Not so Kenya.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such fantastic feedback. Kenya will be really pleased to hear this, and we’re glad her communication has made such a difference throughout the process.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Charlie and the team have all been very…

Charlie and the team have all been very helpful, thank you. I like the new house very much, I think we'll be happy here.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re delighted you’re happy with your new home and hope you’ll be very happy there!

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Communication has been great

Communication has been great

Very helpful and happy.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave a review. We really appreciate it and are pleased you’ve had such a positive experience with the team.

Best wishes,
Dan Thorne | Sales Director

Valorada con 4 estrellas sobre 5

Great Staff and Service

I was kept updated and informed about the current progress of my move regularly by the staff at Gatekeeper.

Very good staff who want to help make everything as easy for you as possible.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. We’re really pleased the team could make the process feel straightforward and keep things moving for you.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Reliable and direct

It was easy to book a viewing, no hassle.
Clare was lovely she was on time, showed us around the property and answered every question we had!

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re really pleased Clare made everything straightforward and we hope you found the right home.

Best wishes,
Dan Thorne | Sales Director

Valorada con 4 estrellas sobre 5

Elizabeth, welcoming and good experience

Easy welcoming experience with Elizabeth to view a property. Had answers to questions I had. Was not forceful in asking me questions.

I just found it awkward viewing a property with the tenants still in there.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for your feedback. We’re pleased Elizabeth was able to make the viewing a comfortable experience, and we appreciate your honesty regarding viewing while the property was occupied.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Recommended

Informative, great customer service, responsive and a pleasure to deal with 💫

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. We really appreciate you taking the time to share your experience with us.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Absolute pleasure to deal with

It is a real pleasure to deal with Gatekeeper from the start of my rental search, viewing the property and then the final steps to get into the property. Taylor Symons was fantastic to speak to. Always friendly, professional and always let me know what was going on throughout the process.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such lovely feedback. Taylor will be delighted to hear this, and we’re really pleased the whole process has been a positive one. We hope you’re very happy in your new home!

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Lovely agent

Lovely agent, we were not rushed through the viewing we were given time to look and all questions were answered

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re pleased you had a comfortable viewing and felt able to take your time and ask any questions.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

It was great!

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave a review. We’re really pleased you had such a positive experience with us.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Great viewing

Claire did a fantastic viewing and everyone in the office has been has been very helpful

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the great feedback. We’re really pleased you enjoyed your viewing with Claire and that the whole team have been so helpful.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

The agent was accommodating

The agent was accommodating and knowledgeable. He was well spoken and polite.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for taking the time to leave your feedback. We’re pleased you found the agent knowledgeable, accommodating and polite.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Excellent service from the start to…

Excellent service from the start to help us find our new home. Taylor is always friendly, helpful and a true asset to Gatekeeper.
We look forward to moving soon with assistance from Charlie.
Highly recommend

10 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for such great feedback. It’s fantastic to hear Taylor has been so helpful throughout and we’re looking forward to helping you get moved into your new home with Charlie.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Grace was very friendly and helpful…

Grace was very friendly and helpful during the property viewing. She made the whole experience easy and pleasant. Thank you! Katia

14 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for the lovely feedback, Katia. We’re really pleased Grace made the viewing easy and enjoyable for you.

Best wishes,
Dan Thorne | Sales Director

Valorada con 4 estrellas sobre 5

The agent that greeted us was very…

The agent that greeted us was very pleasant, the property was a good size and big enough for what we want and also in a good location for us . The leak in the bathroom was a little worrisome in a property of that age . The kitchen wants totally refurbing and a new sink wants putting in. This all would be reflected on the price .other than that it was a very nice property

13 de agosto de 2026
Opinión espontánea
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Respuesta de Gatekeeper

Thank you for your feedback. We’re glad you liked the size and location of the property, and we really appreciate you sharing your thoughts on the areas that may need attention.

Best wishes,
Dan Thorne | Sales Director

Valorada con 5 estrellas sobre 5

Viewing property

Elizabeth showed me around the property. She was very friendly and answered all my questions honestly and openly. The property wasn't for me and she had a couple of other suggestions. She is going to keep me in mind as she knows what I am looking for. So great overall experience.

13 de agosto de 2026
Opinión espontánea
Logotipo de Gatekeeper

Respuesta de Gatekeeper

Thank you for the lovely feedback. We’re pleased Elizabeth was able to help and hopefully we can find the right property for you soon.

Best wishes,
Dan Thorne | Sales Director

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