brought this mid feb 26 by end of march i sent it back under warranty, disc failure,with a disc still inside, six weeks later after having to ask for an update they returned a new unit, but not my dis... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Having replaced my 8year old snooper with a S5100 my speed,l had trouble with issues registering the unit on line with life time upgrades.Contacted technical support and spoke to Alex Manglig who... Ver más
We needed an upgraded head unit for our VW T6 van conversion and Daniel recommended the Snooper SMH-580VW. It's a perfect fit for our dash (no extra trims needed) and works well with wireless Android... Ver más
Snooper Ventura device stopped working after updating maps. Phone line to technical support answered with a minimal wait. Technical support operators Manoj & Mane gave clear advice over the phone and... Ver más
Información sobre la empresa
Escrito por la empresa
Snooper is Europe's leading supplier of driving and outdoor electronics, including the Truckmate, Ventura & Tyre Pilot Brands
Información de contacto
DB House, Rani Drive., NG5 1RF, Nottingham, Reino Unido
- 03302322020
- customerservices@snooper.eu
- gb.snooper.eu
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very polite man answered my problem…
Very polite man answered my problem efficiently thankyou
Superb Service
Excellent service. Polite and friendly. The team went the extra mile to ensure my snooper was working perfectly.
had problems downloading data as road…
had problems downloading data as road angel seems sensitive to cable type but soon sorted and downloaded quickly with assistance from the call center
SDcard upgrade request
very pleased with the call, the query was answered very professionally.
Listened and Helped, Excellent .
The individual who helped me was kind and listened to my problem without any negative questioning.. which it put me at ease.. and managed to fix my problem. Excellent.
Snooper update
Phoned Snooper with issues I had updating my Truckmate and a guy named Alex was very helpful and went through a few things with me and then explained to me how to resolve the problem and told me to delete the original map updater then reinstall it and start again which resolved the issue I was having,couldn't of been more than helpful thanks.
Update Snooper bus & coach satnav
Tried to update my bus & coach satnav - although maps downloaded to computer, unfortunately, they would not transfer to device. After 2 days of trying, I decided to contact Snooper by 'live chat'
Manoj responded with attempts to rectify issues - Manoj & team performed a 'refresh' at their end which allowed me to complete the update - hopefully my satnav is up to date - All appears to be functioning correctly - Thank you Manoj
Manoj could not of been more helpful in…
Manoj could not of been more helpful in addressing my problems and sending the link to retrieve. Considering my sat nav is now 7 years old .
I bought a snooper truckman 6900 aver 1…
I bought a snooper truckman 6900 aver 1 year ago allegedly with free updates for life
Finally after checking every 3 months there is a map update try to update maps and get told there is a £99.99 fee to do this unless I have the receipt or order number (like anyone keeps a receipt for over 1 year especially with a house move in the middle)
Snooper never asked for this when I registered my device on 12/2/22
Suddenly on 27/2/23 this is necessary
Obviously this company ate untrustworthy and should be avoided stick with garmin or Tom Tom at least you know where you stand
Now I need to save another £400 to scrap snooper
Alex was fantastic over the phone
Alex was fantastic over the phone, i wanted to purchase a couple of speed / camera trackers, he offered me a competitive deal in buying both by negotiating on my behalf to management.
Very easy and simple process over the phone, no long waiting times.
Many thanks
Fantastic customer service
Fantastic customer service. The team from Road Angel were especially Manoj. Thank you guys 🙏
Lost Item in Post
First class treatment after postal delivery failure on item ordered. It was Manoj Choudhary who arranged a replacement item to be sent, which I received in record time. Many thanks Manoj for your kindness and consideration. Much appreciated.
Excellent service whenever needed for last 11 years
I have been dealing with Snooper since 2011 when I purchased a S7000 Sat Nav, including digital TV, from the Peterborough motorhome show. Over the years there have been occasions when I have had to seek help from both their Customer Services and Technical Departments and in 11 years they have never disappointed me. This last problem, arising from issues with our S5100, purchased in 2021 as a replacement for the S7000, has been dealt with in their customary efficient, polite and above and beyond way. Excellent service, thank you.
Great head unit and tech support
We needed an upgraded head unit for our VW T6 van conversion and Daniel recommended the Snooper SMH-580VW. It's a perfect fit for our dash (no extra trims needed) and works well with wireless Android Auto and Apple Car Play which was our main requirement. Essentially its a plug and play replacement but as I did a DIY install it took a while to work out the connections but Snooper's telephone technical support was brilliant. Very happy with the head unit, great price too!
Do not be misled by their false claim…
Do not be misled by their false claim of lifetime update. They don't like me you ended up paying top money for a product that will become useless after a few years. This company should be taken to court for misleading people.
I have bought Snooper products since…
I have bought Snooper products since the late 1970's, when the radar detector first came out, followed by a Super Snooper - which I still have, in my garage.
I have bought a number of Sat Navs, the best being the one for HGV, and the separate laser detector.
Today, I use a Snooper speed detector, that tells me where the cameras are etc.
I have been very happy, until the software package for the Nero was stopped - hence my current device.
I bought my Snooper S5100 as a…replacement for my 4ELITEZERO
I bought my Snooper S5100 as a replacement for my Snooper 4Elite which is now obsolete, but there is one big problem in that my old one just sat on top of the dashboard. But the S1500 sticks to the windscreen similar to the Sat/Nav's so i end up having to take it out the car when i go anywhere because of people who go thieving who will quickly break your window and take your belongings. Also the volume could of been a bit louder but if all that doesn't matter to you the Snooper S1500 works fine.
I have the Snooper My-Speed DVR G3
I have the Snooper My-Speed DVR G3. Speed Limits, Speed cameras, and GPS and HD Dash Cam combination. An old device now having had a few years but a great addition to driving especially in areas you are not used to with the way speed limits keep changing and cameras popping up everywhere. With the addition of the dash cam as well you can't go wrong. The only issue I would say is that the database needs updating more or a facility website where you can report speed limit changes, around the area I live now with 20mph zones a lot are not showing up on here still and it has been a good few months now since they have been introduced. Would love a way of adding yellow box junction cameras on here as well.
I use my snooper sat nav when towingng…
I use my snooper sat nav when towingng my caravan, its brilliant at keeping me away from low bridges and narrow roads and on the motorway it gives me very early lane changes which takes lot of stress out of my driving. Brilliant peace of kit.
Hard Wired Snooper
I have a snooper hard wired under the bonnet. It’s an iOS type, no longer available I believe but it’s been reliable in three cars in succession. Pity iRadar can’t be connected to Apple CarPlay. Recommend it through.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








