Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages... Ver más
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Consulta las opiniones de los clientes
Fast and easy delivery. What I ordered wasn't correct so I returned it and they refunded me, very quick and easy.
Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the... Ver más
I ordered a gearbox for a multi point locking system which was delivered promptly. The new gearbox was faulty, but after contacting Taylor, he sent out a replacement with no quibbling which arrived t... Ver más
Información sobre la empresa
Escrito por la empresa
GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies. The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors. With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it. Our team is always happy to help, so please do not hesitate to contact us.
Información de contacto
Unit 1, Fox Covert Way, NG19 0FR, Nottinghamshire, Reino Unido
- 01623 622205
- help@gbdiy.co.uk
- gbdiystore.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
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Paid extra for fast delivery not…
Paid extra for fast delivery not received for four days not impressed

Respuesta de GB DIY Store
Good website with lots of choice
Good website with lots of choice. Competitive price and excellent quality product. Delivery quick too.
Fast and easy delivery
Fast and easy delivery. What I ordered wasn't correct so I returned it and they refunded me, very quick and easy.
more chance contacting the dead than GB diy
i tried over 4 days to contact GBdiy, by phone - no answer, no call back to messages left; by email 2 or 3 times, no acknowledgement no call back. you have more chance contacting the dead.
GB DIY Store experience
A detailed, accurate diagram of the required item on the company's website aided me in choosing the correct item.
The item was despatched quickly but courier Fedex passed the package to an unidentified alternative courier for delivery so Fedex's quoted delivery date was not met, no alternative date was advised and tracking on the Fedex site became inoperative.
The item was delivered 3 days after Fedex's quoted day. GB DIY Store carried out their part correctly, Fedex's actions caused me some worry, however I would order from this company again when necessary.
Excellent service and knowledgeable…
Excellent service and knowledgeable staff,a pleasure to deal with.
Good product which arrived early
Good product which arrived early. More than happy.
My order was processed very quickly and…
My order was processed very quickly and the items mailed within a few days, which was really efficient.
Excellent service great support to…
Excellent service great support to identify the right product fast delivery
Excellent Service
Excellent company to deal with, purchased 44m Wedge Rubber Glazing Gasket Seals to re seal 2 bay windows, great pricing and fast delivery, highly recommended.
Great communication re delivery date
Great communication re delivery date. Highly recommend.
Just what we needed
Our new-build home came with a thumb-turn lock on the inside of the front door. Unfortunately, our young son (Autistic) and very clever managed to unlock it and get outside, with his twin sisters trying to follow him, which was extremely dangerous.
After searching for a solution, we came across this company and found exactly what we needed—a high-security replacement lock. It was very easy to fit, works perfectly, and is one of the smoothest and easiest locks I’ve ever used from both the inside and outside.
So far, we’ve had no issues at all, and it has given us much greater peace of mind. Hopefully it continues to perform well for years to come. I would definitely recommend both this product and this company.
First Class customer service
I ordered a gearbox for a multi point locking system which was delivered promptly. The new gearbox was faulty, but after contacting Taylor, he sent out a replacement with no quibbling which arrived the very next day which was perfect.
Thank you Taylor, it was great dealing with you.
We have now made several purchases from…
We have now made several purchases from GB DIY store. Always great advice, great choice and excellent service along with fast delivery.
I had repaired the door 3 times
I had repaired the door 3 times, the lock was on its last legs, I didn't think I could get parts and a new door was looming. I then saw the tag line for the company that explained it would more than certainly be the gearbox. I searched the extensive list of spares with precise drawings showing the measurements. I found one that matched all the dimensions. When it arrived it was simple to replace and now the door works perfectly. Great company with spot on advice to replace just the gearbox, thank you
Quick delivery the lock was the exact…
Quick delivery the lock was the exact one I saw and needed , perfect
Quick & efficient key supply service.
Had key pattern in stock, easy to order, value for money, quick to deliver. No faff. Exactly what you want from a retailer.
Great price for a genuine Yale part
Great price for a genuine Yale part, I was notified of a stock error so my delivery option was upgraded.....
Great CS
Thanks
Delivered on time
Delivered on time. Made it clear the product we ordered matched and compatible.
Everything turned up on time and fit…
Everything turned up on time and fit perfectly
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